We are hiring freshers or candidates with up to 1 year of experience to join our support team as L1 Support Executives for our Accounting Software. This is an entry-level role ideal for candidates looking to start their careers in IT support, application support, or finance tech.
Key Responsibilities:
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Provide first-level (L1) support for our Accounting Software
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Respond to user queries via ticketing systems, email, or chat
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Troubleshoot basic functional or data-related issues
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Escalate technical or critical issues to L2/L3 support teams
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Assist users in system usage, data entry, report generation, etc.
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Log issues accurately and maintain proper documentation
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Follow up with users to ensure timely resolution and closure
Required Skills:
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Basic understanding of accounting or software support
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Good verbal and written communication skills
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Strong analytical thinking and attention to detail
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Willingness to work in a process-driven environment
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Familiarity with tools like MS Excel, email, and browsers
Good to Have:
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Exposure to Accounting tools (Tally, QuickBooks, Zoho Books, etc.)
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Internship or project experience in IT/Application Support
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Basic knowledge of SQL or database queries.
Job Details
Job Title : L1 Support Executive Accounting Software Employment Type : Full-time Job Location : Pune/Chandigarh Date posted : 01-07-2025 Valid through : 04-08-2025 Apply Job for
"L1 Support Executive Accounting Software" Job Code : RJP-36-MzA1 Middle Name
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