Posted:9 hours ago|
Platform:
Remote
Full Time
The L1 Engineer will provide first-level technical support and troubleshooting for network and system issues. The role involves managing incidents, maintaining logs, and ensuring timely resolution or escalation as needed.
Troubleshoot and resolve customer issues.
Provide first-line technical support via call, chat, or email.
Maintain accurate logs and incident notes.
Coordinate escalation to higher-level support teams when required.
CKPL Consulting Krew Private Limited
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