Key Accounts Manager

0 years

6 - 7 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Accounts Manager is responsible for managing and nurturing relationships with an organization's most important clients, ensuring client satisfaction and driving business growth.

Primary Responsibilities

  • Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients, understanding their business objectives and challenges.
  • Account Planning: Develop and implement strategic account plans that align with both the client's goals and the company's objectives, outlining steps to grow and nurture the account.
  • Sales and Revenue Growth: Identify opportunities for upselling and cross-selling products and services, setting and achieving sales targets within assigned accounts.
  • Needs Analysis: Conduct thorough assessments to understand the specific requirements and pain points of each key client, tailoring solutions to address these needs effectively.
  • Problem Solving: Act as a point of contact between the client and internal teams to address any issues or concerns, ensuring timely resolution and client satisfaction.
  • Cross-functional Collaboration: Work with various internal teams, such as sales, marketing, and product development, to align efforts and resources to meet client needs.
  • Communication: Maintain regular communication with clients to provide updates, share insights, and gather feedback.

Required Skills and Qualifications

  • Strong Communication Skills: Ability to effectively interface with key clients and relay their requirements to internal teams.
  • Negotiation and Persuasion Skills: Capable of convincing clients about the benefits of the company’s products or services.
  • Time Management: Excellent organizational skills to balance the demands of several key accounts simultaneously.
  • Strategic Thinking: Ability to analyze market trends and identify opportunities for growth within key accounts.

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹60,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Application Deadline: 03/12/2025
Expected Start Date: 08/12/2025

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