Key Accounts Manager Ecommerce

Job Requirements

Strategic Responsibilities

• Own business growth and deliver AOP targets for all international marketplace channels.
• Lead joint business planning with marketplace partners, aligning on goals, marketing calendars, and growth initiatives.
• Identify and evaluate new geographies and marketplace opportunities to expand Titans international presence.
• Analyze market and category trends to drive assortment strategy and long-term growth.
• Build and nurture strong relationships with internal stakeholders (marketing, supply chain, finance, product) and external marketplace partners.
• Develop strategies for product visibility and discoverability through organic and inorganic channels

Tactical Responsibilities

• Manage daily operations including inventory management, volume forecasting, primary billings, supply chain coordination, and account reconciliations.
• Track performance metrics and business health dashboards to identify opportunities and act quickly on variances.
• Ensure product listings are accurate, optimized, and visually appealing—leveraging A+ content, enhanced brand stores, and keyword-rich metadata for higher search ranking and conversion.
• Coordinate with creative and content teams to maintain high standards of product representation across marketplaces.
• Execute promotional campaigns, monitor ROI, and continuously iterate based on data insights.
• Drive operational excellence through efficient supply chain processes and timely partner communication.

Work Experience

• Excellent communication, negotiation, and relationship-building skills.
• Self-starter with a bias for action and comfort navigating complex, fast-changing environments.
• Strong analytical and problem-solving skills; ability to interpret data to inform decisions.
• Proven success managing marketplace accounts and achieving revenue targets.
• Understanding of online merchandising, catalog optimization, and SEO for e-commerce platforms.
• Strong understanding of Amazon vendor portal
• Mandatory Ecom KAM experience or worked with marketplace on Catgeory side
• 4–7 years of experience in key account management, e-commerce, or international business development (preferably in lifestyle or consumer goods)