Deputy Manager

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Position Overview

Deputy Manager – Channel Sales

Key Responsibilities

Marketplace Operations

• Manage daily operations on platforms like

  Amazon, Flipkart, Myntra

  and jewellery-specific marketplaces.
• Ensure accurate product listings (descriptions, images, pricing, inventory).
• Monitor rankings, reviews, and ratings to maintain premium brand presence.

Sales & Revenue Growth

• Develop strategies to maximize marketplace sales and revenue.
• Plan promotions, campaigns, and offers tailored to jewellery.
• Optimize pricing and positioning to balance competitiveness and margins.

Product & Content Management

• Collaborate with design/content teams for high-quality images and descriptions.
• Ensure compliance with marketplace guidelines for jewellery categories.

Payment Reconciliation

• Reconcile marketplace payments with sales reports.
• Address discrepancies/delays with account teams.
• Maintain records of open payments and provide financial updates.

Relationship Management

• Build strong ties with marketplace account managers.
• Resolve escalations, returns, and order discrepancies.

Inventory & Supply Chain Coordination

• Work with logistics teams to ensure stock availability and timely fulfilment.
• Monitor slow-moving items and plan clearance/discount strategies.

Data Analysis & Reporting

• Track metrics: sales, traffic, conversion rates.
• Prepare reports highlighting trends and improvement areas.

Compliance & Quality Assurance

• Ensure listings comply with hallmarking, authenticity, and material declarations.
• Maintain brand integrity and product quality.

Market Research

• Stay updated on jewellery industry trends and competitor strategies.
• Recommend new product ideas based on insights.

Qualifications & Skills

• Graduate in Business, Finance, Marketing, or related field.
• 5–8 years of

  marketplace management experience

  (jewellery/luxury retail preferred).
• Strong knowledge of jewellery categories, materials, and pricing.
• Experience in

  payment reconciliation & financial management

  .
• Proficiency in

  Seller Central, Excel, analytics tools

  .
• Strong analytical, organizational, and communication skills.
• Exposure to

  digital marketing & SEO for marketplaces

  is a plus.
• Marketplace sales growth & revenue contribution.
• Accuracy/timeliness of payment reconciliations.
• Account health & compliance with marketplace guidelines.
• Inventory turnover & fulfilment rates.
• Customer satisfaction scores.
• Resolution of open payments/discrepancies.

How to Apply

shreya.sunder@malabargroup.com

Subject line: Application for Deputy Manager – Channel Sales