Key Account Manager

As a Key Account Manager, you will serve as the senior executive selling to the most strategic organizations. You will leverage existing relationships with CEOs, C-level executives, and mid-senior management. You will develop new relationships with business unit leaders and relevant IT/ technology stakeholders to understand their challenges. Subsequently, you will collaborate internally and provide tailored solutions to the customers. You will have the power of our solutions and the technical & domain knowledge of our people. You will help customers accelerate innovation in Banking and Financial Sector

Job Responsibilities

• Manage client relationships - including on-site meetings with client stakeholders
• Identify and scope growth opportunities within the account
• Maintain a revenue base by managing account retention and renewal
• Develop and manage a robust sales pipeline for a given account
• Work within the organization and externally to scope solutions and close deals
• Ability to work with internal technical leads, product leads, and legal and Solution Consultants to define solutions & proposals
• Ability to close contract discussions/negotiations
• Work closely with Sales, Support, Billing, and other Technical teams to ensure an exceptional customer experience and take care of any customer issues
• Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth

Job Types: Full-time, Permanent

Pay: ₹539,035.71 - ₹1,392,519.38 per year

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your Notice Period?

Experience:

• B2B: 3 years (Required)
• Sales: 2 years (Preferred)

Location:

• Mumbai, Maharashtra (Preferred)

Work Location: In person