Key Account Manager-Jaipur

JD-KEY ACCOUNT MANAGER-Jaipur

Key Responsibilities

1. Client Relationship Management

• Serve as the primary point of contact for high-value clients (e.g., pharma companies, hospital chains, medical device firms).
• Build long-term relationships based on trust and performance.
• Understand the client's brand goals, medical priorities, and marketing vision.

2. Strategic Planning & Campaign Management

• Collaborate with internal medical, creative, and digital teams to design effective campaigns (e.g., doctor engagement, CME modules, patient awareness).
• Translate client briefs into actionable strategies and ensure alignment with medical regulations.
• Oversee project timelines, budgets, and deliverables.

3. Sales & Business Growth

• Identify upselling or cross-selling opportunities (e.g., suggesting digital activations, new therapy areas).
• Work closely with the business development team to renew and expand accounts.
• Contribute to proposal writing and pitch presentations.

4. Internal Coordination

• Act as the liaison between the client and internal teams (e.g., medical writers, designers, tech team).
• Ensure medical accuracy, regulatory compliance, and brand consistency across all content.
• Track progress using tools like Trello, Asana, or Excel dashboards.

5. Performance Monitoring & Reporting

• Monitor campaign performance metrics (e.g., doctor reach, engagement, MQLs).
• Prepare regular reports with insights and optimization suggestions.
• Present results to clients in review meetings.

Skills & Traits Required

• Strong understanding of pharma marketing and healthcare regulations (e.g., MCI, DCGI).
• Ability to speak both the medical language (with med affairs) and marketing language (with brand teams).
• Excellent communication, relationship-building, and problem-solving skills.
• Familiarity with tools like CRM software, analytics dashboards, and digital marketing platforms.

Example Projects a KAM Might Handle

• Launch of a new oncology drug via doctor webinars and KOL advocacy.
• Designing patient education content for a diabetes awareness campaign.
• Coordinating a CME platform for a pharma client's cardiology division.
• Managing a WhatsApp bot campaign for doctor engagement.

Job Type: Full-time

Pay: ₹15,000.00 - ₹40,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Application Question(s):

• Current CTC

Experience:

• Field sales: 1 year (Required)

Work Location: On the road