Key Account Manager

0 years

0 Lacs

Posted:2 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Account Manager (KAM) – Dinasi Direct

Bengaluru | ₹3-4L CTC | Immediate Join


About Us

Tech-driven B2B dry grocery supplier (rice, pulses, grains, flour) empowering kirana stores, hotels, restaurants with transparent pricing + reliable app-based ordering.


Role

Be the single trusted contact for all buyers. Onboard via cold calls, resolve 90% queries, drive app repeat orders, reduce FSE dependency.


What You'll Do

  • Cold-call prospects → App onboarding → First order
  • Handle ALL queries (order status, quality, returns, cancellations) via WhatsApp/phone
  • Reactivate dormant buyers + build relationships
  • Coordinate with Sales Head/TL/FSE for escalations/visits
  • Track + report in CRM (onboarding, query TAT, retention)


What We Need

  • 3+ yrs inside sales/customer success (FMCG/distribution preferred)
  • English + Kannada fluency (phone/WhatsApp)
  • CRM/Sheets comfort + thick skin for escalations
  • Zero tolerance for side deals – integrity first


What We Measure

New buyers onboarded | Query resolution (90% target) | Repeat order rate | App orders %


Apply: gokul@dinasidirect.com | WA CV: 90086 40123 ("KAM Application")


#B2BGrocery #BengaluruJobs

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