DINASI DIRECT

Key Account Manager (KAM) – Dinasi Direct Bengaluru | ₹3-4L CTC | Immediate Join About Us Tech-driven B2B dry grocery supplier (rice, pulses, grains, flour) empowering kirana stores, hotels, restaurants with transparent pricing + reliable app-based ordering. Role Be the single trusted contact for all buyers. Onboard via cold calls, resolve 90% queries, drive app repeat orders, reduce FSE dependency. What You'll Do Cold-call prospects → App onboarding → First order Handle ALL queries (order status, quality, returns, cancellations) via WhatsApp/phone Reactivate dormant buyers + build relationships Coordinate with Sales Head/TL/FSE for escalations/visits Track + report in CRM (onboarding, query TAT, retention) What We Need 3+ yrs inside sales/customer success (FMCG/distribution preferred) English + Kannada fluency (phone/WhatsApp) CRM/Sheets comfort + thick skin for escalations Zero tolerance for side deals – integrity first What We Measure New buyers onboarded | Query resolution (90% target) | Repeat order rate | App orders % Apply: gokul@dinasidirect.com | WA CV: 90086 40123 ("KAM Application") #B2BGrocery #BengaluruJobs