Junior IT Support Engineer

About Codenatives:

Codenatives is a technology-driven company specializing in innovative software development, cloud solutions, and IT services. We focus on building scalable, efficient, and secure digital solutions that empower businesses to achieve their goals through cutting-edge technology and agile practices.

Job Summary:

We are looking for a Junior IT Support Engineer (Linux & AWS) to join our dynamic team at Codenatives. The ideal candidate will have hands-on experience in Linux system administration, desktop support, and basic networking, along with a foundational understanding of AWS services. This role involves maintaining IT infrastructure, supporting end-users, troubleshooting technical issues, and assisting in cloud operations. It’s an excellent opportunity to grow your skills in system administration and cloud technologies within a collaborative and learning-focused environment.

Key Responsibilities:

• Install, configure, and maintain Linux desktop and server environments.
• Provide desktop support for end-users (hardware, OS, applications, peripherals).
• Perform basic network troubleshooting (LAN, Wi-Fi, IP configuration, routers/switches).
• Good to have: Assist in AWS tasks such as IAM user creation, region selection, and basic service configuration.
• Support cloud operations across AWS or other cloud platforms.
• Monitor systems, perform routine maintenance, and escalate issues when required.
• Document procedures, maintain logs, and perform device audits for support activities.

Required Skills:

• 6 months to 1 year of experience in IT support or system administration.
• Strong understanding of Linux installation, configuration, and commands.
• Basic networking knowledge (TCP/IP, DNS, DHCP, VPN, firewalls).
• Hands-on desktop support experience (Windows/Linux troubleshooting).
• Basic awareness of AWS:
• IAM (users, groups, permissions)
• Regions & availability zones
• Basic service configuration
• Understanding of cloud fundamentals and troubleshooting methods
• Basic knowledge of VMware and Git is a plus.

Interested candidates can apply directly via LinkedIn or share their resume at saranya@codenatives.com.