The Operations role for Professional Services will be responsible for overseeing the operational functions of the Professional Services unit within Backbase. The role is focused on implementing and managing a new Global Professional Services Automation (PSA) Solution, which includes project onboarding, resource allocation, time registration and billing. The role will collaborate closely with senior leadership, project managers, People office and Finance to drive continuous improvement and scalability within the organization’s services delivery model. Key Responsibilities : Strategic Leadership & Planning:Lead and execute the strategic Operations plan for the Professional Services unit, aligning operational goals with overall company objectives.Collaborate with senior management to define and refine key performance indicators (KPIs) and operational metrics.Develop and maintain a high-level operational roadmap for continuous improvement in service delivery operations, including resource allocation, financial project management and billin g. Operational Efficiency & Process Optimization:Oversee day-to-day operations of the PMO team and foster a culture of accountability, teamwork, and continuous learning.Identify and implement process improvements to reduce inefficiencies, lower costs, and enhance the quality of service delivery operations.Optimize the use of technology, including PSA (Professional Services Automation) tool, project management software, and other systems to track performance and deliver insights for better decision-maki ng. Resource Management:Oversee the global Supply & Demand of project resources, ensuring the right skills are available at the right time to meet client demands.Work closely with the HR and Talent Acquisition teams to ensure that staffing levels are appropriate for current and future project needs.Develop strategies for improving resource utilization and project delivery timeli nes. Financial Management & Budgeting:Establish financial reporting mechanisms to track costs, identify trends, and make recommendations for improvement.Monitor project profitability, billing, and revenue forecasting, ensuring that the services unit meets financial tar gets. Change Management & Innovation:Lead change initiatives within the Professional Services unit to adopt new tools, processes, or methodologies that improve efficiency and service delivery.Stay informed on industry best practices, emerging technologies, and trends to drive innovation and maintain a competitive edge in the marketplace.Oversee the integration of new service offerings or product features into the delivery process.Ensure Proper documentation and training is available for new PSA system users. Collaboration with Cross-Functional Teams:Work closely with Finance, People Office and Regional Operations teams to ensure alignment key KPIs.Support the Datalake team in absorbing PSA information, validating Data quality and cons istency Qualifications:Education:Bachelor's degree in Business Administration.Experience:8+ years of experience in operations leadership roles within a professional services environment, ideally within the software or technology industry.Proven track record of managing a PMO team, involved in resource planning, budgeting, and process optimization.Experience in collaborating cross-functional teams and working closely with C-level executives.Technical Skills:Familiarity with PSA tools for project tracking and resource management.Understanding of project management methodologies.Experience with financial forecasting, budgeting, and cost control.Leadership Skills:Exceptional leadership and people management abilities, including team development and performance management.Ability to work in a fast-paced, dynamic environment while maintaining a focus on quality and efficiency.Strong interpersonal and communication skills, with the ability to influence and build relationships across depa rtments.

The Job in short - As a Project Manager you will be part of the Services department. We undertake exciting projects at top-tier banks all over the world to implement our online banking solutions. Your task is to manage projects all around the world and be a bridge between Backbase internal teams and our clients. Meet the job - Backbase is a fast growing and dynamic environment. Taking upon this position means that you will be a key person in providing effective coordination and communication among all the project stakeholders. You will be expected to support customers/partners and advise clients on implementing their online applications using Backbase Solution to its full potential. How about you - ● Fundamentals: 5-8 years experience Can demonstrate experience in financial sector Can demonstrate experience in startup/scaleup environment Managed a programme Agile coach experience is beneficial ● Use of Tools and Methods: Superior knowledge of standard software tools related to daily position responsibilities, answers questions for colleagues related to those tools, and leads tutorials on best practices for using software tools Provides teams and colleagues and customers with context for how software tools enhance their ability to perform their duties more efficiently and effectively- strongly promotes agile philosophy and ways of working ● Financial Management: Able to create tools and processes around internal and external reporting Able to support strategy discussions based on reported data Able to address issues based on data Ensures effectiveness of the project (productivity/billability for company) ● Client Management: Able to spot business development opportunities and involve relevant people Able to design and facilitate client workshops Able to spot potential issues and minimise the impact by effective management Able to handle large transformation programme within one customer Able to work with senior stakeholders to define long term programme strategy ● Project Team Management (internal): Effectively manages project team and resolves issues Takes initiative to identify potential resources before liaising with resourcing team Trains team members in scrum methodology Manages multiple teams in a large programme or multiple projects ● Change Management: Is comfortable with ambiguity and rapidly changing environment Able to influence and drive change Can identify potential changes as risks before they occur Able to mitigate the impact of changes and replan accordingly Able to improve change process ● Risks and Issues Management: Manages risks and issues on project level and program level Show more Show less

The Job in short At Backbase we aim to deliver a turn-key Data as a Service (DaaS) platform built on top of the Azure Databricks technology. The DaaS platform will enable customers from Backbase to run analytical, AI and ML workloads on data stored in the Engagement Banking Platform without affecting the operational state of the systems. We expect you to have proven expertise with installing, maintaining and scaling the Databricks clusters. As a Senior System Engineer(DevOps) you’ll get a chance to contribute to building an enterprise-grade “Data as a Service” platform from scratch and maintaining it. You'll lay down the foundation of a secure, robust data platform and related processes. We expect you to follow and apply industry standards ensuring stability and scalability while remaining cost efficient. Meet the job You will be part of the crossfunctional team building and maintaining the Data as a Service platform. You’ll be working alongside the group of Data, System, Security and Software engineers. Your day to day job will consist of building and maintaining performance and reliability of the Data platform. We expect you to become our go to expert in the topic of resource utilisation, cost optimisation, performance tuning, data isolation. Our teams are continuously busy with improving their product with the motto "You build it, you run it". Striving to have the highest possible uptime, great performance and best in class levels of security. That's quite an ambition and you can't get there without an automation first approach. As a Senior System Engineer you design things but you also build and maintain them. You’ll maintain the Infrastructure as Code for Data as a Service platform either by contributing PR's yourself or by reviewing the work of others. You'll also get a chance to actively participate in the refining of the architecture as decisions are taken by the team. For our customers that are already running in production you will also be on call for which we strive to not trigger any alerts but we'd rather focus on automating responses on events that might happen. Your growth path within Backbase will allow you to grow from the function of Senior System Engineer to a function as Principal System Engineer in which you will be responsible for driving cross team initiatives and you will take on more responsibilities in the overall design of the product. How about you ● At least 4 years experience with Databricks infrastructure ( maintaining and scaling, performance tuning, cost optimisation); ● Experience with multi tenant installation in Databricks is a big plus; ● Experience of building, scaling and maintaining Data platform on public cloud (preferably Azure); ● Experience with monitoring, metrics: Prometheus, Grafana, Azure Monitor; ● You have experience in programming and automation; ● You are experienced with cloud environments and using desired state configuration to manage them (Terraform/OpenTofu is preferred); ● At least 5 years in a similar role running workloads on public cloud; ● Knowledge of Gitops / ArgoCD is plus; ● You're not afraid to use CLI based tooling and you have experience in maintaining and troubleshooting Linux based operating systems; ● You don't want to just report the problems but you want to fix them; ● You have strong communication skills. Job Function DevOps Show more Show less

The Job in short No day at Backbase is the same, and even more so for our security engineers. We all know that security and banking need to go hand in hand and with hackers and tech evolving by the day, you’ll need to stay on your toes and ahead of the game. Your core responsibility is to ensure the delivery of secure software. You guide and support the developer teams in delivering and deploying secure banking solutions. You are the go-to person for security, internally as well as for our clients. Leveraging your technical expertise and leadership, you drive the secure SDLC with its tools and processes. You ensure application security requirements are part of product development. You have expert understanding of application security and application security vulnerabilities and provide guidance to other team members. You provide architecture design reviews as well as source code reviews. You are responsible for Architectural Risk Analysis of the core products and lead the threat modeling activities. You provide training to developers and QA engineers on application security. You research new tools and take the initiative in improving the ways of working. You play a key role in selecting candidates for the security team as well as onboarding and mentoring new hires. Meet the job Looking for a journey instead of a job? Then let’s talk! We are THE pioneers in banking tech. We see opportunities and take the leap. Having the guts to push limits and break barriers to make things happen. We learn and reinvent ourselves for maximum impact, never giving up. We are creators, with a customer-centric mindset that love what they do and bring fun to any challenge. Together we kick ass, have fun and feel proud when our vision is delivered. Next day - we wake up and raise the bar a little higher. Are you ready? As a Principal AI Application Security Engineer you’ll take the lead in a team of security engineers working to ensure we build, maintain and deploy secure software that is used by millions of users around the globe. If you have a hacker mindset, are passionate about security and always looking to extend your knowledge, then this is the place for you. How about you In order to really own this role, we think you’ll need: ● Excellent understanding of application security and common application security vulnerabilities; ● Good understanding of LLM and programming languages commonly used in AI development, such as Python; ● Experience in identifying vulnerabilities in LLM and generative AI; ● Excellent understanding of DevOps and cloud native technologies; ● Successful track record in identifying, triaging, and resolving security issues, including both application vulnerabilities and AI-specific threats; ● A background in development in Python and/or Java and a good understanding of the SDLC; ● English language on a professional level, written and spoken. We’ll be delighted if you bring experience in the following topics but otherwise these would be opportunities for you to grow your knowledge working in the security team: ● Implementing OWASP ASVS/M-ASVS, OWASP AI Exchange; ● Implementing SAST, SCA, IAST and RASP tools in the SDLC; ● Facilitating threat modeling sessions for application and AI systems, identifying risks across traditional and AI-driven platforms; ● Experience in penetration testing for web, mobile and AI applications, with specific focus on assessing model vulnerabilities to adversarial attacks and other AI-specific security concerns; ● Training and guiding developers on application security concepts; ● Relevant regulations such as GDPR and PCI-DSS. Show more Show less

As a Junior Recruiter, you are driven to find the right candidate for the job. Your focus is on reviewing applications, screening and setting up interviews. By asking bold, yet brilliant questions, you reveal the candidate’s engagement with the process and their aptitude. This is the environment to do that, and you are able to sell the same benefits to candidates. Your approach to the candidate experience is exemplary – so much so that even rejected applicants are full of commendation for you and our company. Qualifications 2-3 years of recruitment experience in-house or from an agency Bachelor degree of similar experience Fluent in English (spoken and written) Competencies / skills Functional/technical skills Able to evaluate applications and decide on next steps Basic interviewing skills Strong understanding of Boolean search, Sourcing Tools High level of positive energy and enthusiasm Sense of urgency, can do attitude with a focus on continuous improvement Self-directed and able to work autonomously Be accountable for keeping the Applicant Tracking System (ATS) accurately updated at all times Develops candidate interest for available positions Consults on time line expectations and manages the requisition in line within it Business, product and industry knowledge Knowledge of recruitment terminology Knowledge of basic processes Show more Show less

The Job in short Join the banking revolution! As the global leader in Engagement Banking, Backbase is at the forefront of revolutionizing banking services through technology. Our team is committed to providing the best-in-class in . We are looking for a skilled Senior System Engineer with a strong focus on Azure to join our Observability team. As an Azure System Engineer you'll get a chance to contribute to the success of our Observability team: to develop monitoring, logging and incident alerts solutions for our Managed Hosting service, and to contribute to a reliable and performant enterprise-grade Observability Platform. What you'll do Contribute to our state-of-the-art monitoring- and alerting system; Manage and optimize Azure resources to support observability tools and frameworks, ensuring high availability, scalability, and performance; Bring a deep understanding of how to develop an architecture to support visibility, detection, mitigation and observability capabilities; Ensure that the Observability Platform always runs in a compliant, secure and cost-effective way; Create and maintain detailed documentation for observability solutions, including incident reports, and performance metrics; Work closely with other teams and customers to integrate observability features neatly into our Managed Hosting offering, and support a culture of continuous improvement. The Backbase as a Service team is continuously busy with improving their product with the motto "You build it, you run it". Striving for great uptime, great performance and operational excellence. That's quite an ambition and you can't get there without an automation-first approach. We pride ourselves on the fact that we don't do manual changes in production and that we automatically validate all our changes before deploying. Who you are You have a deep understanding and hands-on experience with Infrastructure as Code tools, preferably Terraform or OpenTofu; You are proficient with Kubernetes, Helm, and familiar with incident response platforms like PagerDuty and are comfortable doing hands-on work with those; You are passionate about your craft and exhibit good collaboration skills; You are an automation-first connoisseur. Not content with anything manual, your goal is to make every process predictable and automated; Not content with just reporting issues, you want to fix them; You have excellent communication skills in English; Minimum 3 years in a similar role running workloads on public cloud; Azure cloud certifications are a nice-to-have (Azure Administrator/Azure Solution Architect).

Join the banking revolution! As the global leader in Engagement Banking, Backbase is at the forefront of revolutionizing banking services through technology. Our team is committed to developing cutting-edge tools and applications that empower our R&D organization and drive innovation. We are looking for a skilled System Engineer with a strong focus on Azure to join our dynamic team. What you’ll do - Support the integration and deployment of internal tooling on Azure, supporting R&D development processes. Work closely with R&D to ensure critical infrastructure is available and fits their needs. Ensure that the solution always runs in a compliant, secure and cost-effective way. Administer and optimize our Azure Kubernetes (AKS) environments. Help deliver operational excellence for the third-party tools we provide to our 2,000-person software development organisation. Administrator for GitHub and JFrog Artifactory, managing user access, permissions, and integrations. Work with the other Devops engineering teams to implement Azure's latest features and services to operational efficiency and cloud cost control. We offer a great starting position with enormous learning opportunities that are a great way to further your career. We use a ticketing system to manage issues and communicate with customers. Note that this is not an IT desktop support role. Who you are - We are looking for a colleague who has affinity with technical topics, is eager to learn and importantly, is a team player. You have a deep understanding of cloud infrastructure security, cloud-native technologies, and desired state configuration, preferably using Terraform; You have strong communication skills allowing you to drive initiatives and decisions inside and outside your team; You have at least 5 years of experience in system engineering including at least 3 years of working with Azure cloud services; You combine technical excellence with mentorship skills, and provide your peers with hands-on guidance and collaborative problem-solving. You are an automation-first connoisseur. Not content with anything manual, your goal is to make every process predictable and automated; You are proficient with tools and tech like Helm Charts, Kubernetes, Terraform. Azure cloud certifications (Azure Administrator/Azure Solution Architect) are a plus; You have a proven track record of designing and implementing scalable, highly-available cloud infrastructure; Your English communication skills are excellent. Show more Show less

The Job in short As Engineer you develop software, creating clean and maintainable code which helps with building an expanding product. Your tailor-made code seamlessly integrates our products with customers’ systems. You ensure our solutions are tested, accessible, extensible, maintainable, secure and perform well. The devil is in the detail and nothing escapes your sight. In this role, you work in an empowered team of highly skilled software developers. You get the opportunity to provide guidance to more junior Software Engineers, and you are encouraged to introduce your own ideas and challenge others. Meet the job You seamlessly integrate the Backbase platform into our customers’ systems, while focusing on the back-end part of the implementation. You provide solid technical solutions to complex issues whilst helping us deliver the best customer experience and reinforce company reputation. Your core responsibility is to respond to reported issues as vigorously as possible and solve complex problems. You use your understanding of programming languages and tools to analyse current codes and industry developments, formulate efficient processes, solve problems and create a seamless experience for millions of users across the globe. You coach a team of developers on the client and partner side and provide training to those who work with the platform. You are a part of the project team and thrive working with colleagues from multiple cultures. The underlying technology runs on the best of breed technology available today such as Spring Boot, Netflix OSS, coupled with our own in-house libraries to ensure consistent delivery to a highly regulated banking market. Our technology drives solutions in a variety of ways for customers, from cloud native, globally scaled deployments to on-premise managed application servers, demanding smart thinking and innovative solutions from our people. How about you ●Min 7+ years of experience in a similar role; ●Bachelor in Information Technology, Computer Sciences or similar/related technical field, or equivalent practical experience; ●Excellent English speaking, writing and presentation skills; ●You have a solid background in software development including design; ● You are able to communicate clearly and confidently across all levels to get buy-ins from technical stakeholders as well as from your team members; ● Experience in the banking domain or Fintech products will be considered an advantage; ● You have experience with Java, Spring, Maven, CI and CD; ● You have experience with microservices (Netflix OSS is a plus); ● Cloud and traditional application servers (WebSphere, JBoss, …); ● Knowledgeable of relational databases; ● You have experience with non-functionals such as security, performance, scalability etc.; ● Being a Full Stack developer is a huge advantage; ● You have a solid understanding of Enterprise Integration Patterns. Show more Show less

The Job in short As an Android engineer, it is your responsibility to deliver astonishing apps and provide support within short timeframes for banks and other financial institutions. You will team up with a front-end consultant, and it's not unlikely that you will fly to all continents to do your job. We offer the possibility of working hybrid-at least once a week you will be working form the office in Hyderabad. Meet the job We are looking for pioneers to help us establish and scale up our hub in Hyderabad. You will work either with customers directly or with our partners, supporting them in implementing mobile solutions. Not one implementation is the same as another. Your tailor- made code seamlessly integrates our products with customers' systems. You build apps mainly using native technology but also work on hybrid mobile apps. You also train and support development teams on-site. In decision-making processes you provide guidance with your expert advice. As the mobile expert technician, you take the lead in a project wherever you can, creating roadmaps for new product development and generating a feedback loop from the customers to our R&D department. You also experiment with emerging technologies. How about you You developed at least three apps, of which one for sure is available via Google Play You think and act like an entrepreneur; experience in running your own business will be a big plus You definitely over-deliver without under-promising We won't have to tell you anything about the Android platform, because your expert knowledge is up to date When we mention a 'getting things done' mentality, you immediately recognise yourself You may be a born presenter, but if you're not, you are at least eager to learn how to deliver an outstanding presentation You like to share your knowledge and are able to clearly explain to others while giving trainings and running workshops You are already based in Hyderabad; You are ready to come to the office twice per week

The Job in Short Join the banking revolution! As the global leader in Engagement Banking, Backbase is at the forefront of revolutionizing banking services through technology. Our software development teams rely on robust, secure, and scalable cloud infrastructure to deliver world-class software. Our Internal Cloud Engineering team is central to this mission, and we're looking for an experienced Azure Cloud Networking Engineer to help us maintain and optimize our network architecture. What you'll do Support the integration and deployment of internal tooling on Azure, supporting R&D development processes. Help maintain and update our secure, scalable Azure-based network architecture. Configure and manage our VPN solutions for site-to-site and point-to-site connectivity. Monitor, troubleshoot, and optimize network performance and reliability across cloud and hybrid environments. Act as a primary point of contact for internal networking-related support issues. Implement and enforce network security best practices in line with company policies and regulatory standards. Maintain documentation for network configurations, procedures, and troubleshooting guides. Assist with firewall configuration, routing, and network segmentation. Work closely with our R&D department to ensure critical Azure Kubernetes infrastructure is available and fits their needs. Help deliver operational excellence for the third-party tools we provide to our 2,000-person software development organisation. Work with the other Devops engineering teams to implement Azure's latest features and services to operational efficiency and cloud cost control. We offer a great starting position with enormous learning opportunities that are a great way to further your career. We use a ticketing system to manage issues and communicate with customers. Note that this is not an IT desktop support role. Who you are We are looking for a colleague who has affinity with technical topics, is eager to learn and importantly, is a team player. You have a deep understanding of cloud infrastructure security, cloud-native technologies, and desired state configuration, preferably using Terraform; You have strong communication skills allowing you to drive initiatives and decisions inside and outside your team; You have at least 5 years of experience in system engineering including at least 3 years of working with Azure cloud services; You combine technical excellence with mentorship skills, and provide your peers with hands-on guidance and collaborative problem-solving. You are an automation-first connoisseur. Not content with anything manual, your goal is to make every process predictable and automated; You are proficient with tools and tech like Helm Charts, Kubernetes, Terraform. Azure cloud certifications (Azure Administrator/Azure Solution Architect) are a plus; You have a proven track record of designing and implementing scalable, highly-available cloud infrastructure; Your English communication skills are excellent.

The Job in short As an iOS engineer, it is your responsibility to deliver astonishing apps and provide support within short timeframes for banks and other financial institutions. You will team up with a front-end consultant, and it's not unlikely that you will fly to all continents to do your job. We offer the possibility of working hybrid-at least once a week you will be working from the office in Kraków. Meet the job You will work either with customers directly or with our partners, supporting them in implementing mobile solutions. Not one implementation is the same as another. Your tailor- made code seamlessly integrates our products with customers' systems. You build apps mainly using native technology but also work on hybrid mobile apps. You also train and support development teams on-site. In decision-making processes you provide guidance with your expert advice. As the mobile expert technician, you take the lead in a project wherever you can, creating roadmaps for new product development and generating a feedback loop from the customers to our R&D department. You also experiment with emerging technologies. How about you You developed at least three apps, of which one for sure is available via the App Store You think and act like an entrepreneur; experience in running your own business will be a big plus You definitely over-deliver without under-promising We won't have to tell you anything about the iOS platform, because your expert knowledge is up to date When we mention a 'getting things done' mentality, you immediately recognise yourself You may be a born presenter, but if you're not, you are at least eager to learn how to deliver an outstanding presentation You like to share your knowledge and are able to clearly explain to others while giving trainings and running workshops

The Job in short Join our team and be a part of a certified Great Place to Work! We're proud to have achieved this recognition in India, Australia, Singapore, and Vietnam. As a company, we're committed to providing a positive and inclusive work environment where our employees can thrive. So, what are you waiting for? Come be a part of our culture and grow with us. Get it done: liaise closely with our customers' developers, write code and make successful Backbase implementations happen. Meet the job Your goal is to seamlessly integrate the Backbase platform into our customers' systems. Implementations generally take around half a year, during which you will find yourself travelling to build relationships and liaise with developers on-site. During projects, you take on the expert role for anything related to backend and bring home components that can be reused or developed further. Backbase speaks Agile software development, just like you. You will write beautiful and smart code, run tests and coach a team of developers on the client and partner side. You will also provide training to those who work with the platform. You know when to be creative and when to consult your colleagues. Because you will be working on a global scale, you easily blend into any work culture. The pressure is always on, the clock is constantly ticking, and customer expectations are sky-high. With your confidence and skills, you meet and exceed customer desires. You will encounter situations that demand prompt, yet smart actions. You aren't afraid to get your hands dirty. How about You? You talk Java, you love Spring, you like Microservices and you have extensive experience with integration patterns and frameworks (Apache Camel, Spring Integration); You are a creator, sensitive to product enhancement – you evolve and adapt to changing software landscapes; We won't have to tell you anything about enterprise software architectures, nor web technologies, because your expert knowledge is up to date.

The job in short We are looking for an experienced frontend engineer to strengthen our team. As a frontend engineer you will join a Product team in our Wealth value stream within the R&D department and you will focus on building digital investing products. With Backbase Digital Investing, financial institutions can build user-centric trading, robo advisory and wealth management products. Backbase Digital Investing offers banks the foundation to quickly build, automate, and scale digital investment products. Meet the job As part of the team, you will contribute to new and existing functionalities, proof of concepts, and technical improvements that will be implemented in the Digital Investing Platform. Your autonomous team is responsible for the entire software development life cycle for the digital banking product suite: from idea to release. You are expected to take ownership of what you build and proactively collaborate with architects, QA engineers and other team members to ensure implementation is done according to our technical vision and best practices. As a Frontend Developer, you'll use Angular, TypeScript, and JavaScript ES6 to create the best omnichannel user experiences. You will also have the opportunity to craft HTML templates and write SASS using our Backbase Design System based on Bootstrap. We love clean, testable, and maintainable code that is cross-browser compatible. You are part of a multidisciplinary team being end-to-end responsible for delivery, from concept to production-ready software. We offer a hybrid working model which is a location-flexible arrangement that allows people to combine on-site and off-site work. How about you You have 7+ years of relevant working experience working on complex products; You have a solid background in software development including design; You are able to communicate clearly and confidently across all levels to get buy-ins from technical stakeholders as well as from your team members; Experience in the banking domain or Fintech products will be considered an advantage; You have excellent communication skills in English, spoken and written; You have strong Angular and Typescript skills; Having experience with Nx is a great asset; You have worked with RxJS and understand design patterns; Experience in Vue.js will be considered an advantage; Having experience with Node and npm, and the Angular CLI would be an advantage too in building toolchains; You commonly use Gulp, Grunt and/or Webpack in your projects; Having hands-on experience with build systems like Jenkins is a plus; You have experience with non-functionals such as security, performance, scalability etc.; Being a Full Stack developer is a huge advantage; You have a solid understanding of Enterprise Integration Patterns.

The Job in short Keep our innovation power running at the fastest pace possible and help us remain at the cutting edge. Are you ready to innovate? Meet the job You will be a key member in an agile scrum team composed of a Product Owner, a Senior Interaction Designer and multiple top-notch developers. Being a global company, both on the employee and client side means that adapting to the Backbase cultural mix is crucial. You deliver jaw-dropping, award-worthy frontend experiences. You push the envelope when implementing modern UI/UX patterns, across the board, including motion design and animations. You basically think and act like an entrepreneur. We love clean, maintainable code as we are building an expanding product that’s not even halfway yet. Backbase moves fast so you need to be capable of getting in-depth knowledge on the product wishes and the company within a short amount of time. Collaborative innovation is key within Backbase and you know how to clearly share your vision and ideas to developers, designers and business stakeholders. How about you ● Getting stuff done is more important than your years of experience; ● Your knowledge of Javascript (AngularJS / Angular), CSS (SASS) and HTML is second to none. You've worked professionally with Bootstrap and are happy to work with this technology; ● We won’t have to tell you anything about software architectures or web technologies; your expert knowledge is up to date; ● From a personal perspective you are well-rounded and enjoy working with multiple cultures and stakeholders; ● When it comes to the crunch, you love the pressure of a healthy deadline. Join our team and be a part of a certified Great Place to Work! We’re proud to have achieved this recognition in India, Australia, Singapore, and Vietnam. As a company, we’re committed to providing a positive and inclusive work environment where our employees can thrive. So, what are you waiting for? Come be a part of our culture and grow with us. Job Function Frontend Show more Show less

As a Partner Enablement Manager, you will play a pivotal role in developing strong partnerships and developing technical capability with our strategic business partners. Your primary responsibility will be to enable our partners to effectively qualify, sell, deliver and support our software solutions, driving mutual success and growth. You will act as the day-to-day technical lead for partners, becoming the Subject Matter Expert (SME) for partner-led sales engagement and implementation for Backbase sales teams, as well as the key point of contact for solutions partners. Partner Onboarding: Lead the onboarding process for new partners, ensuring they have a comprehensive understanding of our products, services, and business objectives; Training and Development: Develop and deliver training sessions and materials to enable partners on our software solutions, sales techniques, and market positioning; Sales Enablement: Collaborate with the Commercial teams to provide partners with the necessary resources, collateral, and tools to effectively sell our products. Guide partners to position and implement Backbase solutions in the best manner; Technical Enablement: Developing technical enablement journeys aligned with our Services organization to ensure that partners are always up to date with our latest solutions, methodologies and ways of working; Performance Tracking: Establish key performance indicators (KPIs) to assess partner maturity and provide regular reporting and feedback to partners to drive improvement, including focus on partner certifications; Relationship Building: Build and maintain strong relationships with key partner contacts, acting as a liaison between partners and internal teams; Product Knowledge: Stay up-to-date with the latest features, updates, and advancements in our software solutions to ensure partners have accurate and current information; Regional Focus: Work closely with Commercial and Services teams to deliver both Revenue and successful implementation in the region. 10+ years of relevant experience; Bachelor's degree in business, technology, or a related field; MBA is a plus; Proven experience as a Solution Engineer, Architect, pre-sales consultant, partner enablement, or a related role in the software industry. Having collaborated with partners is a must-have, partner-specific roles are a nice-to-have; Comfortable orchestrating a cross-functional team; Strong knowledge of software products and financial services industry trends; Exceptional communication and presentation skills; Ability to interact with a wide array of stakeholders and tailor communication styles, from front-line to C-level audiences; Ability to influence stakeholder to achieve business outcomes; Proven experience creating solutions with customers / partners and building capability to deliver and/or maintain solutions; Analytical mindset with the ability to track and measure partner performance; Excellent project management and organizational skills; Strong interpersonal skills with the ability to build and maintain relationships at all levels.

Meet the job Your goal is to seamlessly integrate the Backbase platform into our customers’ systems. Implementations generally take around half a year, during which you will find yourself travelling to build relationships and liaise with developers on-site. During projects, you take on the expert role for anything related to backend and bring home components that can be reused or developed further. Backbase speaks Agile software development, just like you. You will write beautiful and smart code, run tests and coach a team of developers on the client and partner side. You will also provide training to those who work with the platform. You know when to be creative and when to consult your colleagues. Because you will be working on a global scale, you easily blend into any work culture. The pressure is always on, the clock is constantly ticking, and customer expectations are sky-high. With your confidence and skills, you meet and exceed customer desires. You will encounter situations that demand prompt, yet smart actions. You aren’t afraid to get your hands dirty. How about you ● You talk Java, you love Spring, you like Microservices and you have extensive experience with integration patterns and frameworks. ● You are a creator, sensitive to product enhancement – you evolve and adapt to changing software landscapes; ● We won’t have to tell you anything about enterprise software architectures, nor web technologies, because your expert knowledge is up to date.

The Job in short As a Partner Enablement Manager, you will play a key role in ensuring our partners are equipped to successfully promote, sell, implement, and support Backbase solutions. You will work closely with sales, solutions engineering, partner sales, and services teams to identify challenges, escalate critical issues, and drive seamless collaboration between Backbase and our partners. Your role will be instrumental in ensuring partners are enabled with the right knowledge, tools, and support to drive joint success. Meet the job Partner Enablement & Collaboration: ● Support the onboarding process for new partners by ensuring they have a foundational understanding of Backbase’s products, services, and business objectives. ● Act as the primary point of contact for partner-related enablement queries, helping to identify knowledge gaps and escalate challenges when needed. ● Work cross-functionally with sales, solutions engineering, partner sales, and services teams to streamline partner interactions and ensure smooth enablement journeys. ● Assist in coordinating and delivering training sessions, workshops, and enablement initiatives to keep partners up to date with Backbase solutions. Technical & Sales Support: ● Collaborate with the Partner Sales and Solution Engineering teams to provide partners with relevant resources, collateral, and tools for effective selling. ● Work alongside the Backbase Academy and Partner Success teams to ensure partners stay current with our latest technical solutions and methodologies. ● Identify common technical challenges faced by partners and escalate issues to the appropriate teams for timely resolution. Performance Tracking & Continuous Improvement: ● Monitor partner progress and engagement with enablement programs, highlighting key areas for improvement. ● Support the evaluation of partner certifications and training completion, ensuring partners meet required enablement standards. ● Gather and consolidate partner feedback, helping to improve enablement processes and drive greater partner success. How about you ● 7+ years of experience in partner enablement, partner management, sales enablement, solution engineering or a related role in the software or fintech industry. ● A good understanding and experience of implementing software solutions and related methodologies. ● Bachelor’s degree in business, technology, or a related field. ● Strong understanding of software solutions, financial services, and fintech industry trends. ● Knowledge of APIs, integrations, and cloud services ● Exceptional communication and stakeholder management skills to facilitate cross-functional collaboration. ● Ability to identify issues, escalate challenges, and proactively drive resolutions. ● Strong organizational and project management skills. ● Ability to work independently. ● Experience working with CRM, sales enablement tools, and partner training platforms is a plus. Preferred Skills: ● Familiarity with banking, wealth management, and financial technology trends. ● Experience working in a partner-driven sales environment. Job Function Client Services

The job in short As a Solution Architect , it’s your job to ascertain that envisaged solutions become reality. Taking this client-facing role, you are equally comfortable in deep-dive technical workshops and in board-level sales presentations. Having earned your stripes in designing web & mobile based platforms, you have no problem finding the scope in large-scale, complex projects. To the development team, you are the vital mainstay during processes of implementation, being a hands-on technology leader. To customers and partners, you are the expert liaison with a keen feel for their needs. So besides being a great technologist, you are also a considerate companion who delivers remarkable results on a continuous basis. Meet the job You will be part of the development team in which you will fulfill a leading role only gained by excellent performance. Talking highly specific technical details as well as discussing general business outcomes, you comfortably translate customer requirements into a distinguished design. You dedicate yourself to security, deployment, performance, caching, sizing, scalability and reliability. You know our projects are to be delivered according to briefing, time and budget, but you also know our technicians need their space to build the solutions you’ve defined. By creating structure and clear explanations, you provide guidance and oversight to your team. You’re a hands-on architect who partners closely with engineering leads to design, build, and run scalable solutions. You take ownership not just in shaping the architecture, but also in how it performs in production - leading from the front in critical incidents and driving resolution when it matters most. Also part of the job is creating technical architecture assets; working with the QA lead to define the test strategy; leading DevOps to define and implement CI/CD pipelines; ensuring that implementations meet non-functional requirements, and you will be traveling a significant amount of the time, spending time on-site during the inception phase and when providing training and workshops. How about you? You have professionally worked with Enterprise Integration Patterns and Frameworks; When we ask you about architectural frameworks, you easily dig up your knowledge and best practices; You have experience with CI/CD practices and platforms You have a demonstrable understanding of Service Oriented Architectures (SOA), as well as Micro-Services Architecture; You know JavaScript frameworks, MVC patterns and principles of REST APIs (OpenAPI), are second nature to you; Your knowledge of the Java platform exceeds our expectations; You have excellent communication and presentation skills in English; You are self sufficient as a Solutions Architect and able to manage clients/stakeholders; And let’s not forget your broad, operational knowledge of application servers, databases, load balancers and other infrastructure components required to deploy web applications in a highly available and scalable environment. We will be extra happy if you: You have created solutions for financial services (especially banking); You have experience with scalable Web application development as well as Mobile App delivery You are familiar with architectural patterns, such as Microservices, CQRS, event sourcing; You have experience with server virtualization and containers technology such as Docker and Kubernetes; You have professionally used Integration Platforms and API Gateways

The job in short As an Operations Principal you are a versatile, self-driven, proactive and hands-on leader. You oversee the Services organization in several regions, and manage one or more operations managers. Your overall assignment is to develop and implement processes & methods to secure systematic successful operations within Services. Meet the job You are both strategic and hands-on and have extensive experience in managing operations in a fast-changing international company, so you understand the need to deliver and how trustful relationships make this work. You are passionate about Operations and you are a people manager that understands that only with the best people you will create outstanding results. After you made sure our recruitment basics exceed industry standards, we expect you to take initiatives to introduce Backbase employee experiences that no-one has seen before. How about you 8+ years of experience in a similar job (operations, coordination, project management); Bachelor degree or similar working experience; Fluent in English (written and spoken).

The job in short As an Operations Principal you are a versatile, self-driven, proactive and hands-on leader. You oversee the Services organization in several regions, and manage one or more operations managers. Your overall assignment is to develop and implement processes & methods to secure systematic successful operations within Services. Meet the job You are both strategic and hands-on and have extensive experience in managing operations in a fast-changing international company, so you understand the need to deliver and how trustful relationships make this work. You are passionate about Operations and you are a people manager that understands that only with the best people you will create outstanding results. After you made sure our recruitment basics exceed industry standards, we expect you to take initiatives to introduce Backbase employee experiences that no-one has seen before. How about you 8+ years of experience in a similar job (operations, coordination, project management); Bachelor degree or similar working experience; Fluent in English (written and spoken).