Junior Executive - HR and Immigration

• Directly coordinating with line manager and executing outlined Clients tasks and strategy
• Collaborating with sales and Marketing team to reach prospective clients;
• Liaising with internal departments to ensure client needs are fulfilled effectively;
• Forecasting and tracking client account metrics;
• Making sure clients receive requested response and services in a timely fashion;
• Verifying and updating employee information, including Gosi deductions, benefits, and other deductions;
• Addressing and resolveing any discrepancies in HRP records promptly;
• Communicating client needs to line manager and understand their requirements;
• Identifying opportunities to grow business with new and existing clients;
• Attending meetings with clients to build relationships with existing accounts;
• Managing the CRM (Clients Relationship Management) accurately and provide consistent reporting to management;
• Reporting to direct manager;
• Operating as the point of contact for assigned customers;
• Providing early recognition of potential risks with (major) business impact in the account and when necessary, escalating identified risks in time to line manager;
• Identifying potential areas of growth and improvement in service delivery with existing clients;
• Carrying out client satisfaction surveys and reviews;
• Creating an inspiring team environment with an open communication culture.

Key Requirements

• University degree in business administration or relevant discipline;
• Proficiency with Microsoft Office programs;
• Excellent communication skills (Fluent English);
• Strong interpersonal skills;
• Ability to multi-task, prioritize, and coordinate tasks to meet multiple deadlines;
• Strong creative and problem-solving skills;
• Energetic and enthusiastic individual with strong team spirit;
• A quick learner, who finds opportunities to gain and share knowledge.