Junior Business Analyst(Night shift)

We are seeking a detail-oriented and proactive Junior Business Analyst to support our product, technology, and business teams. The ideal candidate will have a solid foundation in Agile delivery, hands-on experience with Jira, a strong understanding of software testing, and excellent communication skills. Familiarity with Salesforce and comfort with AI-enabled productivity tools will significantly strengthen candidacy.

PST working hours.

Key Responsibilities

Business Analysis & Requirements

• Work closely with product owners, SMEs, and development teams to gather, clarify, and document business and technical requirements.
• Create user stories, acceptance criteria, process flows, and supporting documentation within Agile frameworks.
• Assist in backlog grooming, sprint planning, and demo sessions.

Agile Delivery Support

• Actively participate in Agile ceremonies including daily stand-ups, sprint reviews, and retrospectives.
• Ensure Jira boards are organized, accurate, and updated throughout the sprint cycle.
• Identify and escalate risks, blockers, or dependencies to leadership.

Testing & Quality Assurance

• Assist in executing functional, regression, and user acceptance testing (UAT).
• Validate that delivered features meet defined requirements and quality standards.
• Document defects in Jira and collaborate with development team for resolution.

Communication & Collaboration

• Facilitate clear communication between business and technical stakeholders.
• Prepare and present documentation, meeting notes, and status updates.
• Work effectively in a remote, distributed team structure.

Tools & Technology

• Utilize Jira, Confluence, and other Agile management tools.
• Leverage AI tools (e.g., ChatGPT, Copilot, or similar) for drafting, analysis, testing support, and productivity enhancement.
• Apply foundational knowledge of Salesforce to support requirements, testing, and validation tasks within the platform.

Required Qualifications

• 37 years of experience as a Business Analyst
• Hands-on experience working in Agile/Scrum teams.
• Proficiency in Jira for tracking requirements, user stories, and defects.
• Basic to intermediate knowledge of Salesforce
• Strong written and verbal communication skills.
• Ability to work independently, manage time effectively, and support complex initiatives.

Preferred Qualifications

• Experience with AI productivity tools to streamline documentation, analysis, or testing tasks.
• Exposure to Confluence, Jira, Lucidchart or similar collaboration tools.
• Familiarity with API fundamentals, data flows, or integration concepts (nice-to-have).