Azure Administrator

Job Description

Role & responsibilities Job Title: DevOps/Desktop/Azure Engineer L1 Experience: 3 to 5 Years (Relevant Experience) Location: Hyderabad Department: IT Infrastructure / Cloud Operations Industry: Software / IT Services Job Summary: We are seeking a proactive and multi-skilled DevOps/Desktop/Azure Engineer (L1) with 35 years of experience to support our cloud infrastructure, end-user systems, and CI/CD pipelines. This hybrid role involves handling day-to-day desktop support tasks, managing basic DevOps operations, and supporting Azure cloud resources under guidance from senior engineers. Key Responsibilities: Azure & Cloud Support: Monitor and maintain Azure resources (VMs, Storage, App Services, etc.). Perform basic Azure operations like starting/stopping services, assigning RBAC roles, and managing NSGs. Assist in creating and managing Azure Resource Groups, Virtual Networks, and Storage Accounts. Support Azure AD, user management, and MFA troubleshooting. Assist with routine cloud backup checks and resource tagging practices. DevOps (L1) Responsibilities: Support CI/CD pipeline operations in Azure DevOps or GitLab. Troubleshoot build/deployment failures under the guidance of senior DevOps engineers. Manage basic scripting tasks using PowerShell or Bash. Monitor pipeline health and alert appropriate teams for critical issues. Assist in the management of Git repositories and access control. Desktop/End-User Support: Install and troubleshoot software applications and operating systems (Windows/macOS). Provide L1 support for laptops, printers, M365 apps, and network connectivity issues. Coordinate with the infra team for user provisioning and asset tracking. Support remote employees using tools like AnyDesk, RDP, or Intune. Required Skills: Working knowledge of Azure Portal and basic cloud service management. Familiarity with Azure DevOps or other CI/CD tools. Hands-on experience in desktop support (Windows 10/11, macOS). Basic PowerShell or Shell scripting knowledge. Understanding of networking concepts (IP, DNS, VPN). Good communication and ticket-handling skills. Preferred Qualifications: Bachelors degree in Computer Science, IT, or a related field. Microsoft Certified: Azure Fundamentals (AZ-900) or equivalent. ITIL Foundation or CompTIA A+ is a plus. Previous experience in supporting DevOps and Azure environments in a software company is desirable. Work Schedule: General / Rotational / Hybrid / Shift-based as applicable Reporting To: Cloud/Infra Lead or DevOps Manager Job Title: DevOps/Desktop/Azure Engineer – L2 Experience: 8 to 10 Years Location: Hyderabad Department: IT Infrastructure & Cloud Operations Industry: Software / IT Services Job Summary: We are looking for a highly experienced and self-driven DevOps/Desktop/Azure Engineer (L2) with 8–10 years of experience to manage and optimize our IT infrastructure and Azure cloud environment. This role involves overseeing DevOps workflows, leading complex technical escalations, and providing advanced support for end-user computing, ensuring high availability and scalability of systems used across development and business units. Key Responsibilities: Azure Cloud Management: Administer and optimize Azure resources including VMs, App Services, Function Apps, Azure SQL, and Storage. Manage Virtual Networks, NSGs, Azure Firewall, Application Gateway, and Private Endpoints. Implement and monitor Azure policies, RBAC, cost control strategies, and backup solutions. Integrate on-prem Active Directory with Azure AD and manage hybrid identity infrastructure. Monitor logs via Log Analytics, configure alerts, and integrate with Azure Sentinel. DevOps & Automation: Design, manage, and optimize CI/CD pipelines using Azure DevOps/GitHub Actions. Implement Infrastructure-as-Code (IaC) Automate routine infra tasks using PowerShell, Bash, or Python scripts. Collaborate with developers to ensure secure and efficient build/release processes. Troubleshoot build failures and deployment issues and manage package repositories. Desktop & End-User Infrastructure: Lead desktop engineering, patch management, system imaging, and policy compliance. Provide L2 support for escalated hardware/software/network issues. Manage Intune or MDM solutions for remote device management. Oversee asset lifecycle, user provisioning/deprovisioning, and access control. Coordinate with vendors and OEMs for hardware SLAs and AMC management. Security & Compliance: Implement endpoint security solutions, disk encryption, and secure baseline configurations. Participate in internal and external IT audits (ISO 27001, SOC 2, HIPAA). Review and apply CIS Benchmarks, Zero Trust, and best practices for systems hardening. Required Skills: Strong hands-on experience with Microsoft Azure administration. In-depth knowledge of CI/CD tools (Azure DevOps, Jenkins, GitLab CI/CD). Advanced desktop and server support skills (Windows, macOS, Linux). Proficient in scripting and automation (PowerShell, Bash, Python). Good understanding of networking (TCP/IP, DNS, VPN, DHCP). Excellent troubleshooting, documentation, and communication skills. Preferred Certifications: Microsoft Certified: Azure Administrator Associate / Azure DevOps Engineer Expert ITIL v4 Foundation or equivalent CompTIA Security+ / MCSA / MCSE (legacy) or equivalent Work Mode: Hybrid / On-site / Rotational Shift Reporting To: IT Infrastructure Manager / Cloud Architect