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Junior Analyst

Junior Analyst

Kiya.ai

0 - 1 years

3 Lacs

Chennai

Posted:1 month ago| Platform:

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Skills Required

Fluent English Telecalling Inbound Calls Fluent Hindi Customer Handling Customer Support Executive Voice Process Outbound Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Now Hiring: Jr. Analyst Customer Support Executive (Day Shift) Location: Chennai Experience: 0–1 year Work Mode: Onsite (6 days/week) Are you fluent in English and Hindi with a passion for helping customers? Join our dynamic team as a Customer Support Executive, where you'll handle inbound calls, assist clients, and ensure a smooth support experience. What You'll Do: Handle customer calls and resolve queries professionally. Provide accurate information about our services. Maintain and update customer interaction records. Collaborate with internal teams for complex issue resolution. Adhere to protocols and compliance standards. What We’re Looking For: Fluency in English & Hindi (Mandatory) Excellent communication & active listening skills Problem-solving mindset and ability to work under pressure Willingness to work from office 6 days a week Experience in a credit bureau or financial service is a plus What We Offer: Competitive salary Supportive, growth-oriented work environment Training and career development opportunities

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Kiya.ai

Human Resources Technology

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Junior Analyst