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0.0 years
0 Lacs
vashi, maharashtra, india
On-site
Principal Tasks and Responsibilities: Effective Promotion of company's products to achieve the Sales Budgets assigned to your territory Implementing market & business strategy designed by the management Providing feedback on Company's & Competitors products to the Product Management team Identifying Potential markets and Potential Customers in various markets within your territory Managing Stockiest and C&F Achieving Dr. Call Average of 10+1 per day, MCR coverage of 95% and above Chemist Call Average of Minimum 5 per day Personal Order Booking to ensure availability of products to cater to Rx demands Conducting symposiums, seminars & Doctor's group meetings Participation in all Cycle Briefing Meets and any other meetings called for by the company Daily Work Planning and Submission and Daily Call Reporting in PHYZII tool You will achieve and surpass the budgeted YPM for your territory from time to time Timely Submission of Expense Statement
Posted 23 hours ago
1.0 - 3.0 years
3 - 7 Lacs
navi mumbai, turbhe, vashi
Work from Office
Generate new leads and manage existing client relationships Provide technical consultation and customized Dewatering pump Collaborate with the design and engineering teams for proposal development Meet sales targets and contribute to business growth Stay updated with market trends and competitor offerings Strong knowledge of Dewatering Pump systems design, and technical specifications Minimum 13 years of proven experience in Dewatering Pump sales
Posted 1 day ago
3.0 - 6.0 years
6 - 7 Lacs
navi mumbai, vashi
Work from Office
Experience : 3 - 6 years. Minimum 2 - 3 years in Real Estate MBA in Marketing Online + Offline experience we are looking for an experienced Marketing person to assist in the planning, Coordinating, execution and optimization of our online/offline marketing efforts. The promotion of products and services through various channels is a complex procedure with great potential which becomes increasingly useful for companies such as ours. The ideal candidate will have a passion for all things marketing and technology. You will be well-versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaign. Roles and Responsibilities Work with the team to brainstorm new and innovative growth strategies. Plan and monitor campaign budgets. Coordinate with external and internal team to get the desired results Prepare accurate reports on our marketing campaigns overall performance. Coordinate with the ATL/BTL and the presales team to improve marketing results. Must have hands-on in-depth technical knowledge of Google GDN, adwords, FB, social media campaigns and should be able to run them independently. Plan and manage our social media platforms. Evaluate important metrics that affect our website traffic, and target audience. Manage and update content on the website & develop new landing pages. Deploy performance marketing, CPC / SM campaigns to achieve lead generation targets for each project. Should have the ability to engage with a digital marketing agency and also review their performance technically Maintain partnerships with media agencies and vendors Identify the latest trends and technologies affecting our industry. Desired Candidate Profile Masters degree in marketing, advertising or a related field 4-6 years of experience writing for real estate audience, ability to communicate effectively with experience in a digital marketing or advertising position. Excellent communication and interpersonal skills. Highly creative with excellent analytical abilities. In-depth knowledge of various social media platforms, best practices, and website analytics. Understanding of HTML, CSS, and JavaScript is required. Up-to-date on the latest trends and technologies in digital marketing. Demonstrable experience leading and managing marketing across channels, email, social media and/or display advertising campaign.
Posted 2 days ago
2.0 - 5.0 years
10 - 14 Lacs
mumbai, vashi
Work from Office
Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Achieving & exceeding Business goals and targets, wherein the SM shall be responsible for generation of Salaried Home Loans Business through a team of sales professionals and Direct Sales Channels Recruiting, Training, Managing and supporting a team of sales professionals to ensure reach in the market and deliverance of Business Volumes Meeting up with CAT A/A+ developers and getting their projects approved with BAFL Meeting with HR / Admin Representatives of top corporates and sourcing their employees Home Loans Directing and coordinating various marketing/sales/relationship building af ctivities with Corporates and Developers Creating a strong & compliant sales culture to drive acquisitions, profitability and employee development. Monitoring daily sales calls to ensure acquisition of potential customers for high value tickets and Review daily sales reports. Identifying the need of sales training, analyzing changing market trends, etc, to have an effective Market Information Flow to the RSM. Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Ensuring highest levels of customer experience at the time of acquisition. Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations. Responsible for managing immaculate portfolio quality by collecting money from any delinquent/stressed account Required Qualifications and Experience Minimum Graduates in any stream, PGDM or equivalent is preferable
Posted 4 days ago
2.0 - 5.0 years
6 - 8 Lacs
navi mumbai, turbhe, vashi
Work from Office
Identify and develop new B2B sales leads across industrial, construction, and commercial sectors Promote and sell DGs, Gensets, Compressors, Chillers, Load Banks, and Dewatering Pumps Prepare and deliver effective sales presentations and proposals Collaborate with technical teams to design customer-specific solutions Achieve and exceed monthly/quarterly sales targets Maintain strong after-sales relationships and customer satisfaction Stay updated on market trends and competitors Strong technical understanding of equipment like DGs, compressors, and pumps Promote and sell DGs, Gensets, Compressors, Chillers, Load Banks, and Dewatering Pumps
Posted 4 days ago
1.0 - 4.0 years
1 - 3 Lacs
navi mumbai, vashi
Work from Office
Job description Greetings from Indira IVF !!! Position- Staff Nurse (Female Preferred) Qualification-GNM / BSC Nursing Location- Vashi - Navi Mumbai Experience- 1 to 4 Years Job Timing - 9 am to 6 pm Salary- Best in the industry Notice Period- Immediate Joiners Kindly share resume on kishori.mhatre@indiraivf.in Maharashtra Registered Staff Nurse required. Female Only. Thanks & Regards, Kishori Indira IVF Pvt Ltd. 7230068884
Posted 5 days ago
5.0 - 6.0 years
12 - 16 Lacs
navi mumbai, vashi, turbhe
Work from Office
Generate new leads and manage existing client relationships Provide technical consultation and customized HVAC solutions (focus on chillers) Collaborate with the design and engineering teams for proposal development Meet sales targets and contribute to business growth Stay updated with market trends and competitor offerings Strong knowledge of chillers, HVAC systems design, and technical specifications Experience in client handling, project coordination, and pre/post-sales technical support
Posted 5 days ago
5.0 - 8.0 years
12 - 14 Lacs
navi mumbai, turbhe, vashi
Work from Office
Identify and develop new B2B sales leads across industrial, construction, and commercial sectors Promote and sell DGs, Gensets, Compressors, Chillers, Load Banks, and Dewatering Pumps Prepare and deliver effective sales presentations and proposals Collaborate with technical teams to design customer-specific solutions Achieve and exceed monthly/quarterly sales targets Maintain strong after-sales relationships and customer satisfaction Stay updated on market trends and competitors Strong technical understanding of equipment like DGs, compressors, and pumps
Posted 5 days ago
1.0 - 3.0 years
1 - 4 Lacs
navi mumbai, vashi, turbhe
Work from Office
Generate new leads and manage existing client relationships Provide technical consultation and customized HVAC solutions (focus on chillers) Collaborate with the design and engineering teams for proposal development Meet sales targets and contribute to business growth Stay updated with market trends and competitor offerings. Strong knowledge of chillers, HVAC systems design, and technical specifications Experience in client handling, project coordination, and pre/post-sales technical support.
Posted 5 days ago
0.0 - 3.0 years
2 - 3 Lacs
navi mumbai, vashi
Work from Office
Inbound Process, weekly 5 days working only. No Sales No target and its on company payroll job. Job Location:- Vashi Only Graduates Male & Female both can apply. Good Communication is required. Call or share your resume on:- 8779456282
Posted 1 week ago
1.0 - 4.0 years
1 - 3 Lacs
navi mumbai, vashi
Work from Office
Job description Greetings from Indira IVF !!! Position - Counsellor - Psychology Qualification- B.A. / M.A. - Psychology Location- Navi Mumbai - Vashi Experience- 1 to 5 Years Job Timing - 9 am to 6 pm Salary- Best in the industry Notice Period- Immediate Joiners Kindly share your resume on given Email Id - kishori.mhatre@indiraivf.in Thanks & Regards, Kishori Indira IVF Pvt Ltd. 7230068884
Posted 1 week ago
10.0 - 15.0 years
6 - 10 Lacs
navi mumbai, vashi
Work from Office
- Analyze the market situation by forecasting & future planning. - Identify gaps through product benchmarking with competition. - Analyze the product lifecycle of value-added products by studying trends across national & international markets . - Prepare cost benefit analysis for new products. - Emphasize on development of value-added products and make strategies to improve the sale of value-added products.- Conduct meetings with different customer segments to know Voice of Customers. Conduct Primary & Secondary studies in order to estimate market demand for potential product/service/idea. - Analyse the current product basket on a regular basis and , share critical insights and work with CFT's to improve the product basket continuously for the business units. - Drive conversions of insights into workable product ideas and suggest future road map of the product basket. - Conduct competition benchmarking - product benchmarking, geographical mapping, Product-Price Mix etc. and suggest course correction wherever required. - Study changes in government regulations & standards and generateion new product/service ideas from the same - Conduct various techno-commercial and market feasibility studies with CFTto ascertain selection of idea, define specification & prepare business plan (Sales Strategies, Customer Segments, Channel selection, Product Positioning, Price, USP, Competitor's product comparison) '-Attend Customer complaints related to products along with quality and service teams to understand product issues and derive actionables for product improvement.- In conjunction with Sales & Marketing ensure availability of marketing collaterals & Sales Tools - Product Catalogue, Technical Data Sheet, Samples, Video etc. before the product launch. - Prepare key project win and loss analysis and derive learnings & share the same with sales team for learning & development.- Develop and implement a company-wide go-to-market plan by working with all departments to execute the new product introduction plan.- Lead the cross-functional team consisting of NPD, Sales, Marketing, Production, CSD, Installation, MIS, Finance to ensure product readiness before launch within the specified timeline. - Set KPI's for the new products and monitor the same for 6 months along with business/s and update the management on the performance w.r.t KPI. Identify and implement changes in Product/ Go to market for success. - Take actions to phase out the products in matured stage.- Identify training needs of sales & marketing staff through regular interactions and assist Head Product Management in identifying and finalizing training programs.
Posted 1 week ago
2.0 - 3.0 years
1 - 4 Lacs
mumbai, vashi
Work from Office
The ideal candidate ( Male / Female ) should be a commerce graduate / post graduate having 2-3 years of experience in the similar industry. Should be well versed in Excel and SAP Required Candidate profile Should have age of around 26 -30 Yrs Should have prior experience in 1. Debtors Management 2. Account Receivable 3. Claims Processing 4. Account Reconciliation
Posted 2 weeks ago
3.0 - 5.0 years
4 - 7 Lacs
mumbai, vashi
Work from Office
Business Analyst - Accounts Payable & Procure to Pay Job Description A Bachelors Degree in Management Studies is preferred with excellent problem solving skills. Job Type: Full-time Job Location: Mumbai (on site) Preferred Domain: ERP / BPM / SAP Experience: Min 3 to 5yrs in Business Analyst with a solid foundation in Accounts Payable processes and a proven track record in digital transformation projects. This role requires a professional with more than 3-5 years of experience in analyzing and re-engineering financial operations, implementing technology solutions, and driving change within the organization to achieve operational excellence and sustainability. Key Responsibilities: Financial Process Optimization: Analyze current Accounts Payable processes to identify inefficiencies and areas for improvement. Develop strategies to optimize workflows, reduce costs, and improve the accuracy of financial transactions. Digital Transformation: Lead digital transformation initiatives within the Accounts Payable function. Identify, evaluate, and implement digital solutions that enhance the efficiency and effectiveness of financial operations. Project Management: Manage projects from conception through to completion, ensuring that digital transformation initiatives are delivered on time, within budget, and to the specified quality standards. Stakeholder Engagement: Work closely with IT, finance, and other business units to gather requirements, communicate findings, and ensure alignment with business objectives. Serve as a liaison between technical and non-technical stakeholders. Data Analysis and Reporting: Utilize advanced data analytics tools to monitor and report on the performance of Accounts Payable processes. Provide insights and recommendations based on data analysis. Change Management: Facilitate the adoption of new processes and technologies by planning and executing change management strategies. Provide training and support to users to ensure smooth transition and operational continuity. Compliance and Risk Management: Ensure that all Accounts Payable processes and digital initiatives comply with relevant laws, regulations, and best practices. Identify and mitigate potential risks associated with process changes and digital solutions. Requirements: Bachelors degree in Business Administration, Finance, Accounting, Information Technology, or a related field. Over 3-5 years of experience in a business analysis role, with a specific focus on Accounts Payable and financial process optimization. Demonstrated experience in leading digital transformation projects, with a strong understanding of digital technologies and their application in financial operations. Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements. Excellent project management skills, with experience managing cross-functional teams and external vendors. Proficient in data analysis and reporting tools. Outstanding communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders. Knowledge of compliance regulations and risk management principles relevant to financial operations. Preferred Qualifications: Certifications in Business Analysis, Project Management, or related fields. Experience with SAP ERP systems and financial software solutions. Prior experience in a consultancy role, advising organizations on process improvement and digital transformation strategies.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
navi mumbai, vashi, belapur
Work from Office
Job Description Gold Appraiser: Graduate with minimum 1 year of experience in sales or Gold valuation Customer Care executive: Fresher/ 1 year of experience in sales and customer care Hr contact: Aishwarya Pednekar || aishwarya.pednekar@iifl.com Role & responsibilities Should be able to handle walk-in customers. Adherence to the administrative process & policies of the organization is a must. Ability to understand needs & interests of the customers and cater to the same. To guide & provide the customers with all the required information about loans & schemes. Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way. Should be able to acquire new customers through referencing. Keeping the existing customers up dated with their existing account details. Qualification: Any graduate Location: Nerul, Seawoods, Vashi, Navi Mumbai
Posted 3 weeks ago
5.0 - 8.0 years
10 - 14 Lacs
navi mumbai, vashi
Work from Office
Should have worked as RMS in hotel industry. 5+ years of experience in product management, preferably in a SaaS or hospitality tech environment. Deep knowledge of hotel pricing, revenue management, and industry operations. Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Experience in value-based selling and understanding product ROI. Bachelors or Masters degree in Business, Engineering, or a related field. Define and own the product roadmap aligned with business and guest needs. Collaborate on wireframes and UX to deliver seamless hospitality experiences. Integrate feedback from guests, staff, and data to improve the product. Work with engineering to deliver features aligned with backend systems (e.g., PMS, booking engines). Translate ideas into features that enhance guest satisfaction and operational efficiency. Lead product strategy for the hospitality pricing domain. Partner with cross-functional teams: engineering, sales, marketing, and customer success. Convert customer needs into clear, actionable product requirements. Track market trends and competitors to inform product priorities. Ensure timely delivery of high-impact product improvements. Support sales with value-based product positioning. Engage clients and stakeholders for feedback and adoption. Ensure product delivers measurable value to hospitality clients.
Posted 3 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
navi mumbai, vashi
Work from Office
Candidate should look after business promotional activity through net and also envolve in commercial and technical activity related to export business Identify and pursue new business opportunities in target markets. Develop and implement strategic sales plans to achieve business development goals. Build and maintain strong relationships with key clients, stakeholders, and partners. Lead negotiations, close deals, and manage contracts to ensure favorable terms. Collaborate with internal teams to tailor solutions that meet client needs. Conduct market research to identify trends and opportunities for growth. Prepare and deliver compelling presentations and proposals to prospective clients. Monitor and report on sales performance metrics, adjusting strategies as needed. Represent the company at industry events, trade shows, and networking opportunities. Work closely with senior management to align business development strategies with company objectives.
Posted 3 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Navi Mumbai, Vashi, Belapur
Work from Office
Job Description Gold Appraiser: Graduate with minimum 1 year of experience in sales or Gold valuation Customer Care executive: Fresher/ 1 year of experience in sales and customer care Hr contact: Aishwarya Pednekar || aishwarya.pednekar@iifl.com Role & responsibilities Should be able to handle walk-in customers. Adherence to the administrative process & policies of the organization is a must. Ability to understand needs & interests of the customers and cater to the same. To guide & provide the customers with all the required information about loans & schemes. Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way. Should be able to acquire new customers through referencing. Keeping the existing customers up dated with their existing account details. Qualification: Any graduate Location: Nerul, Seawoods, Vashi
Posted 1 month ago
0.0 - 1.0 years
2 - 2 Lacs
Navi Mumbai, Vashi, Maharashtra
Work from Office
Opening for tele collection executive, to call on the data our existing customer for the collection of insurance premium amount, location - turbhe / sanpada, Languages reqired - tamil, telegu, kannada, bengali, odia & malayalam
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Navi Mumbai, Vashi
Work from Office
Identify and pursue new business opportunities through cold calling, networking, and site visits Promote and sell company products/services to new and existing clients Schedule and conduct product demonstrations and client meetings Follow up on leads and maintain active communication with potential clients Meet or exceed monthly and quarterly sales targets Maintain accurate records of sales, customer interactions, and reports Collaborate with internal teams (Support/Accounts/Admin) to ensure smooth service delivery Stay up-to-date with product knowledge and industry trends
Posted 1 month ago
3.0 - 8.0 years
18 - 25 Lacs
Navi Mumbai, Vashi
Work from Office
Associate - Debt Syndication, Investment Banking & Execution Location: Vashi, Navi Mumbai, Maharashtra, India Reporting To: Director About Arth Vritt Capital (AVC) Arth Vritt Capital (AVC) is a leading financial advisory firm specializing in CFO services, Board Advisory, and comprehensive financial solutions. We partner with businesses to provide expert guidance in areas such as financial structuring, fundraising (debt & equity), M&A advisory, and debt resolution. Our team of seasoned professionals leverages extensive industry experience and a strong network to deliver strategic insights and drive sustainable growth for our clients across diverse sectors. Job Purpose We're seeking a highly motivated Associate to join our dedicated team at Arth Vritt Capital. This role will be integral to executing complex debt syndication , debt resolution, and M&A transactions for our clients. You will play a crucial role in developing sophisticated financial models, preparing essential collateral, coordinating with various stakeholders, and actively participating in negotiations, thereby contributing directly to the successful closure of high-impact deals. Key Responsibilities As an Associate, you will be deeply involved in the end-to-end execution of client mandates, with a primary focus on the following: Debt Syndication & Resolution: Develop and refine complex financial models for debt raises, debt restructuring, and resolution plans across various sectors (e.g., EPC, Petro-chemicals, Real Estate, Steel & Forging, Tea Production). Prepare comprehensive resolution plan decks, information memorandums, pitch decks, and internal credit notes for lenders and investors. Conduct thorough analysis of financial statements, cash flow structuring, and sanctioned terms (e.g., security packages, repayment terms) to ensure optimal deal structures. Assist in lease deed verification, NPV, and eligibility workings for specific transactions like Lease Rental Discounting (LRD) Actively participate in and support negotiations with financial institutions, ARCs (Asset Reconstruction Companies), and other lenders to finalize terms and secure funding or resolution. Coordinate effectively with lenders during the appraisal and disbursement processes , ensuring all documentation is accurate and timelines are met. Conduct site visits as required to gain deeper insights into client operations and assets. Investment Banking (M&A & Fundraising): Contribute to M&A mandates , including preparing detailed financial models, valuation work, and pitch decks. Organize and manage deal data rooms , ensuring all necessary information is readily available for due diligence. Participate in early-stage commercial negotiations for M&A transactions. Evaluate complex AIF (Alternative Investment Fund) acquisition opportunities , including mapping investment structures, assessing underlying investee valuations, and estimating fund enterprise value to support pricing discussions. Support early-stage evaluations across diverse sectors such as renewables, semiconductors, real estate, and infrastructure by developing investment briefs, conducting financial analysis, and preparing research. Execution & Project Management: Drive the execution process for live mandates , ensuring smooth progression from origination to closure. Manage multiple projects concurrently , adhering to strict timelines and deliverables. Collaborate effectively with internal teams and external stakeholders, including clients, legal advisors, and financial institutions. Qualifications Educational Background: MBA/PGDM in Finance or CA is required. Experience: Approximately 3 years of relevant experience in Investment Banking, Financial Advisory, or Debt Syndication, with proven exposure to both debt and M&A transactions. Experience within a CFO services firm or a boutique investment bank is a strong plus. Technical Skills: Advanced proficiency in financial modeling (DCF, LBO, Merger models) and valuation techniques is essential. Strong command of MS Excel and PowerPoint. Solid understanding of financial statements and accounting principles. Soft Skills: Excellent analytical and problem-solving abilities. Strong communication (written and verbal) and presentation skills. Ability to work independently and as part of a team in a fast-paced environment. High attention to detail and accuracy. Proactive, self-motivated, and a strong work ethic. What We Offer An exciting opportunity to work on diverse and challenging transactions across various sectors for our esteemed clients. Exposure to complex deal structures and high-profile engagements. A collaborative and supportive work environment that fosters professional growth and learning within a specialized advisory firm. Competitive compensation and benefits.
Posted 1 month ago
2.0 - 6.0 years
1 - 5 Lacs
Navi Mumbai, Vashi
Work from Office
Title - Sales Coordinator Working Days - Monday to Saturday Timings - 9:30 AM to 6:30 PM Location - Vashi Navi Mumbai Only Female Candidates Required Directly What's App Resume - 8448947282 (HR Vaibhav)
Posted 1 month ago
10.0 - 12.0 years
3 - 5 Lacs
Thane, Vashi
Work from Office
We are seeking a highly experienced and passionate Senior Saree Salesman to join our team. The ideal candidate will have deep knowledge of traditional Indian sareesincluding silk, cotton, designer, and bridal collectionswith a proven ability to deliver exceptional customer service and close high-value sales. Role & responsibilities:- Greet and assist customers in a warm, professional manner. Understand customer preferences and suggest suitable sarees. Demonstrate excellent product knowledge and explain fabric, weaving techniques, and design details. Upsell and cross-sell products based on customer interest and purchase history. Manage inventory levels, display arrangements, and restocking. Build long-term customer relationships and encourage repeat business. Work closely with the store manager and team for smooth daily operations. Stay updated with latest saree trends, designs, and market demand. Preferred candidate profile:- Minimum 10 years of experience in saree or ethnic wear sales. In-depth knowledge of different types of sarees (Kanjivaram, Banarasi, Chanderi, etc.). Strong communication and interpersonal skills. Fluent in Marathi & Hindi. Knowledge of English preferred. Customer-oriented with excellent selling and negotiation abilities. Presentable, punctual, and hardworking. Why Join Us? Best salary in the industry. Performance-based incentives. Opportunity to work with a reputed and growing brand. Supportive and respectful work environment. Interested candidates can apply with their updated resume at uprisecreationspvtltd@gmail.com or call at 8828354128 for interview appointment.
Posted 1 month ago
5.0 - 8.0 years
10 - 14 Lacs
Navi Mumbai, Vashi
Work from Office
Should have worked as RMS in hotel industry. 5+ years of experience in product management, preferably in a SaaS or hospitality tech environment. Deep knowledge of hotel pricing, revenue management, and industry operations. Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Experience in value-based selling and understanding product ROI. Bachelors or Masters degree in Business, Engineering, or a related field. Define and own the product roadmap aligned with business and guest needs. Collaborate on wireframes and UX to deliver seamless hospitality experiences. Integrate feedback from guests, staff, and data to improve the product. Work with engineering to deliver features aligned with backend systems (e.g., PMS, booking engines). Translate ideas into features that enhance guest satisfaction and operational efficiency. Lead product strategy for the hospitality pricing domain. Partner with cross-functional teams: engineering, sales, marketing, and customer success. Convert customer needs into clear, actionable product requirements. Track market trends and competitors to inform product priorities. Ensure timely delivery of high-impact product improvements. Support sales with value-based product positioning. Engage clients and stakeholders for feedback and adoption. Ensure product delivers measurable value to hospitality clients.
Posted 2 months ago
0.0 - 3.0 years
2 - 2 Lacs
Baliapur, Vashi
Work from Office
As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma or equivalent required. Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.
Posted 2 months ago
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