Business Analyst - Accounts Payable & Procure to Pay Job Description A Bachelors Degree in Management Studies is preferred with excellent problem solving skills.Job Type: Full-time Job Location: Mumbai (on site)Preferred Domain: ERP / BPM / SAPExperience: Min 3 to 5yrs in Business Analyst with a solid foundation in Accounts Payable processes and a proven track record in digital transformation projects.This role requires a professional with more than 3-5 years of experience in analyzing and re-engineering financial operations, implementing technology solutions, and driving change within the organization to achieve operational excellence and sustainability.Key Responsibilities:Financial Process Optimization: Analyze current Accounts Payable processes to identify inefficiencies and areas for improvement. Develop strategies to optimize workflows, reduce costs, and improve the accuracy of financial transactions.Digital Transformation: Lead digital transformation initiatives within the Accounts Payable function. Identify, evaluate, and implement digital solutions that enhance the efficiency and effectiveness of financial operations.Project Management: Manage projects from conception through to completion, ensuring that digital transformation initiatives are delivered on time, within budget, and to the specified quality standards.Stakeholder Engagement: Work closely with IT, finance, and other business units to gather requirements, communicate findings, and ensure alignment with business objectives. Serve as a liaison between technical and non-technical stakeholders.Data Analysis and Reporting: Utilize advanced data analytics tools to monitor and report on the performance of Accounts Payable processes. Provide insights and recommendations based on data analysis.Change Management: Facilitate the adoption of new processes and technologies by planning and executing change management strategies. Provide training and support to users to ensure smooth transition and operational continuity.Compliance and Risk Management: Ensure that all Accounts Payable processes and digital initiatives comply with relevant laws, regulations, and best practices. Identify and mitigate potential risks associated with process changes and digital solutions.Requirements:Bachelors degree in Business Administration, Finance, Accounting, Information Technology, or a related field.Over 3-5 years of experience in a business analysis role, with a specific focus on Accounts Payable and financial process optimization.Demonstrated experience in leading digital transformation projects, with a strong understanding of digital technologies and their application in financial operations.Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements.Excellent project management skills, with experience managing cross-functional teams and external vendors.Proficient in data analysis and reporting tools.Outstanding communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders.Knowledge of compliance regulations and risk management principles relevant to financial operations.Preferred Qualifications:Certifications in Business Analysis, Project Management, or related fields.Experience with SAP ERP systems and financial software solutions.Prior experience in a consultancy role, advising organizations on process improvement and digital transformation strategies.

We are looking for a Technical Support Analyst with 2-4 years of experience to join ourMumbai office. The ideal candidate will have a strong technical background, excellenttroubleshooting skills, and hands-on experience with SQL and MongoDB to support databaserelated queries and issues . Key Responsibilities:Provide on-site technical support to employees and clients in the Mumbai office.Diagnose and resolve hardware, software, database, and network-related issues efficiently.Install, configure, and maintain operating systems, applications, and IT infrastructure.Troubleshoot and optimize SQL queries and MongoDB database performance.Assist in managing database backups, recovery, and user access control.Monitor system performance and proactively address potential IT concerns.Assist in software upgrades, patch management, and IT security best practices.Document technical issues, troubleshooting steps, and resolutions in the knowledge base.Collaborate with cross-functional teams to escalate and resolve complex issues.Provide end-user training on IT tools, database management, and security protocols.Key Requirements:2-4 years of experience in technical support, IT helpdesk, or system administration.Strong knowledge of SQL (MySQL, PostgreSQL, or MSSQL) and MongoDB.Hands-on experience with database troubleshooting, query optimization, and performance tuning.Proficiency in Windows, Linux, and macOS operating systems.Strong skills in network troubleshooting (LAN, WAN, VPN, firewalls, DNS, DHCP, TCP/IP, etc.).Familiarity with cloud services (AWS, Azure, Google Workspace) and IT security best practices.Experience working with ticketing systems and remote desktop tools.Excellent problem-solving and analytical skills.Strong communication and interpersonal skills for effective customer support.Ability to work in a fast-paced office environment and handle multiple tasks efficiently.Preferred Qualifications:Bachelor's degree in Computer Science, IT, or a related field.Certifications such as CCNA, CompTIA A+, ITIL, or Microsoft Certified: Azure Fundamentals are a plus.Prior experience in SaaS-based or IT service companies is preferred.