278 Jobs in Shillong - Page 3

Functional Overview The Human Resources at [24]7.ai is established as the Employer of Choice through innovative, technology powered HR practices which build an engaged workforce, enable performance excellence and create a work environment and culture that is synonymous with diversity, inclusion and employee experience. The Employee Relations Team continuous endeavour is to create and maintain a positive relationship with its employees in all aspects - contractual, practical, corporal and emotional dimensions. ER Team focuses and liaises both on individual and collective relationships in the workplace with an increasing emphasis on the relationship between managers and their team members for increased well-being and greater performance. The ER Team assists in creating, enforcing and governing policies that are fair and consistent for everyone at the workplace. Job Details Designation: Senior Specialist/Assistant Manager Employment: Full time Location: Shillong Qualification: Preferred MBA/MSW HR, PGDM (Specialization in HR) Shift: 5 pm-2 am Essential Job Functions: Rewards and Recognition Performance Management Management and Retention Engagement Initiatives Employee Satisfaction Job Responsibilities 9+ years of experience as an HRBP or worked in the field of Employee Relations, Talent Engagement, Talent Management, People & Culture in any Industry Own & drive projects on EVP - Employee Value Proposition Lead & Drive Org-wide Employee Engagement Initiatives Demonstrated ability to set priorities, manage multiple responsibilities and deliver against deadlines Ability to understand broad HR issues and to resolve conflict situations High on Energy, Passionate & Results driven Excellent interpersonal skills with experience in dealing with multiple levels of leadership across the Organization Sound analytical thinking, problem-solving and negotiating skills Ability to conduct investigations and drive positive resolutions Behavioural Aspects High on Energy Maintain integrity at all times Active listening Ability to Inspire Passionate with positive attitude Influence & persuasion skills Open to learning at all times Ability to identify and resolve risks & conflicts Able to maintain composure at stressful times

Key Requirements: Location: Shillong Should have worked in International BPO (no domestic) Flexible for US shift Lean Six Sigma Green Belt certified, Should have worked on DMAIC projects, minimum 6 years of transactional quality experience, experience on minitab is an added advantage Knowledge of 7 QC tools and statistical tools Handled a good span of control, should have worked at manager level for at least 2-3 years. Job Description: Mandatory requirement: Should have transactional quality experience Should be able to use quality tools and should have analytical bent of mind Six sigma green belt certification Experience in retail sector will be an added advantage Should have worked on at least 2 - 4 projects Client Interaction Should be comfortable to work in rotational shift BPO sector experience Job Responsibilities 1. Client interactions 2. Manage and develop improvement plans in liaison with other department(s) 3. Effective resource utilization 4. Meeting & exceeding defined KPIs 5. Able to motivate team members. 6. Manage Operations Quality Team a. Effective resource utilization b. Meeting & exceeding defined KPIs c. Able to motivate team members d. Initiate KPI projects 7. Assures effective process and policy mechanisms are in place 8. Develops and assures compliance with the Service Level Agreements between internal and external customers 9. Assures confidentiality and integrity of data 10. Assures implementation of compliance with the Information Technology Standards (System checks, whitelist) 11. To oversee risk management activities across the Program 12. Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements. This includes a system of education and training to promote compliance awareness. 13. Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit. 14. Ensure audits like contractual, compliance (BGC, access management) are conducted. Also assessments with various departments Minimum requirements (Education Qualification & Work Experience) Education Qualification : Graduate & above (Any Discipline) Certification / Trainings if any: Green belt certified

Statement of purpose To coach floor agents on language, soft skills and accent equipping them to handle customer interactions and facilitating ongoing development by providing constructive feedback, addressing specific challenges and adapting coaching strategies to meet the evolving needs of the program. Summary of essential job functions Effective Communication coaching on clear and concise communication skills ensuring the agents in BFSI can articulate information accurately and professionally especially in Service No call intents Improving CS skills including and not limited to; Empathy, active listening and problem solving to create a positive customer experience during every interaction Ensure communication practices align with regulatory requirements and internal policies, reducing the risk of compliance issues and maintaining a high standard of ethical communication Coach agent level candidates on language, soft skills and accent neutralization Plan, prepare and deliver high impact coaching / refresher sessions to improve business metric NPS/FCR/CSAT Help trainees develop listening, speaking, reading accurately and writing skills via individual and group sessions Conduct Training Need Analysis to understand performance gaps Organize and conduct refresher courses as per the Training Need Analysis Work closely with the Product Trainers to devise actions on NewHire readiness and Performance improvement programs Monitor and present trainee performance post refreshers/coaching activities & remediation plans Minimum requirements (Education Qualification & Work Experience) Bachelor’s degree Exposure to US Culture & Credit System (BFSI) Experience TEFL/TESL certification or equivalent (Desired) Instructional Design Experience/Certification (Desired) Competency Requirements: [Technical & Behavioral] Must be adept in MS Office Facilitation Skills Excellent diction, spoken and written language skills, with English Patience Critical-thinking and problem-solving Lateral thinking Confidence Time-management & multi-tasking skills Job Responsibilities Collaborate with key stakeholders to understand the training outcomes & align content, delivery, and assessments Implement apt instructional and learning strategies, activities, materials, and equipment to ensure students learn and comprehend quickly and are equipped with the skill sets required Handle language assessment to ensure the quality of agents being hired Design, write and utilize lesson plans conforming to approved curriculum Use a modern and dynamic coaching approach which allows agents to communicate easily using English language Assessing and recording agents progress by setting and marking coursework and examinations Researching and devising entertaining, engaging, interesting, creative, productive lessons for students Ensure documented plans are available for review and redesign Ensure lesson plans are modified depending on different student learning styles. Conduct refresher / reset skill training as required Design and develop instructional modules/activities using data from student learning style assessments Develop monitoring systems to ensure that all agents are performing job responsibilities according to training Maintain and publish training reports to relevant stakeholders with impact to Program Metric Performance Measures [Metrics for evaluating Job Holders] Floor Performance – with no communication call outs

Role purpose: The Field Officer will play a crucial role in the on-ground implementation of the Rural Livelihood Program for Persons with Disabilities (PwD). This position involves working directly with PwDs, community members, local organizations, and stakeholders to ensure the effective delivery of livelihood initiatives and achieve sustainable outcomes for PwDs. Key Responsibilities & Deliverable Outcomes Stakeholder Engagement: Establish and nurture strong relationships with local government authorities, community leaders, partner organizations, and other stakeholders. Represent the organization in meetings, workshops, and events, advocating for the inclusion and empowerment of PwDs. Work collaboratively with stakeholders to assess community needs, identify resources, and develop effective strategies for livelihood enhancement. Engage and mobilize local communities, including Panchayat members, to actively participate in program activities aimed at PwD empowerment. Encourage and support community involvement in livelihood initiatives to enhance their effectiveness and sustainability. Data Collection & Reporting: Oversee the collection of accurate and timely data related to program activities, demographics of PwDs, and overall program impact. Regularly update data records to ensure precision and relevance. Prepare and deliver reports on program progress, outcomes, and areas for improvement. Program Facilitation & Implementation: Facilitate productive meetings and livelihood interventions, addressing any issues or concerns that arise. Conduct field visits to observe program implementation, provide feedback for continuous improvement. Collaborate with the project management team to develop and implement program plans, objectives, and timelines tailored to the needs of PwDs. Coordinate program activities within the district, ensuring alignment with program goals, strategies, and budget. Monitor program progress, prepare reports, and provide updates as necessary. Person specification Qualification: Minimum of 10th/12th STD education. Relevant field experience or educational background in social work, rural development, or disability studies preferred. Prior Experience: 1-2 years of experience in community mobilization, stakeholder management, or livelihood program facilitation is preferred. Essential skills: Ability to build and maintain positive relationships with community members, PwDs, and stakeholders. Skilled in engaging and mobilizing local communities for PwD inclusion. Proficient in managing and communicating with various stakeholders. Experienced in collecting, managing, and reporting data. Strong verbal and written communication abilities, with proficiency in the local language. Essential attributes: Understanding of community dynamics and issues related to disability and livelihoods. Ability to maintain professional and cordial relationships with stakeholders. Highly organized with the ability to manage and execute initiatives efficiently. Capable of working independently, managing tasks effectively under tight deadlines. Flexible and open to considering diverse perspectives and approaches. Other Specification Must have a passion and charisma to train and travel across rural and urban places in India. Must own a two-wheeler. Fluency in Khasi and English, along with knowledge of additional national dialects, is an asset Working Hours 10 am - 6 pm / Mon-Fri

Job Title: Generative AI Analyst Responsibilities: Large Language Model Data Evaluation & Narrations: Execute data evaluation, narration, and labeling tasks according to client requirements and guidelines with precision and attention to detail for AI model training Language Proficiency: Demonstrate a high level of English language proficiency (C1 level or above) in both written and verbal communication. C1 TOEFL or ielts CERTIFICATION OR Equivalent Adherence to Guidelines : Follow client-specific instructions and guidelines meticulously to produce consistently accurate annotations. Quality Assurance: Perform quality checks on annotated data to maintain high standards of accuracy and completeness. Communication: Collaborate effectively with team members and project managers to address queries and ensure smooth workflow. Feedback Integration: Actively participate in feedback sessions and incorporate constructive feedback into your work to improve annotation quality. Requirements: Language Skills: Proficiency in English at a C1 level or higher, both written and verbal. Attention to Detail: Strong attention to detail and ability to follow guidelines accurately. Adaptability: Ability to adapt to changing project requirements and priorities. Team Collaboration: Strong team collaboration and communication skills. Tech Savvy: Comfortable working with annotation tools and technology platforms.. Generative AI Understanding: Familiarity with generative AI concepts and a keen interest in contributing to the advancement of language generation technologies. Autonomous vehicle: (Good to have skills) Understanding of perception and prediction labeling work in AV domain is a plus.

Role / Designation: Project Manager, Location: Shillong Years of Experience: 7-10 years of relevant experience in Client Facing role in IT Services; Preferably leading AI Data Annotation Teams Education Qualifications : Engineering Degree / Masters Degree / Bachelors Degree Certifications: PMP or Prince 2 certification or Any other industry recognized Project Management Certification (Any One) Other requirements: Ability to travel between iMerit offices up to 25%. Responsibilities will include but not limited to the following: • Overall day-to-day management of data labelling projects, ensuring the project output meets the agreed quality, budget and timeline as agreed with clients. • Work closely with Sr. Project manager to understand project feasibility and help in budgeting, timelines, resource planning and execution. • Ensure compliance to organizational standards, including safety standards and client or customer communications. • Work with cross functional teams to understand the project requirement and to execute a holistic strategy and delivery plan and then own overall responsibility for the successful execution of the project. • Managing deadlines, multitasking, and maintaining high production and quality standards. Being responsible to achieve project success parameters. • Support business development by providing input on project proposal submissions, close new contracts, calculate financial viability and scope of work. • Actively work towards the improvement of processes and automating relevant reports. • Monitor and provide feedback to managed staff to effect improvements in organizational goals. • Review and filter applications for potential new hires. • Assist in interviewing applicants and confer with senior-level management on hiring process. Skill requirements • Experience with working in a high-volume distribution center environment • Proven ability to perform data driven analyses including problem statement, data discovery, and result communication • Quality oriented with high attention to detail • Passionate about technology, self-learner who keeps abreast with latest developments. • Excellent presentation and communication skills; Comfortable explaining technical topics to non-technical users • Team player who can work autonomously and is self-motivated to deliver quality results in a timely manner • Ability to thrive in a fast-paced start-up environment, and to manage multiple, competing priorities simultaneously. Must be comfortable in ambiguity and constantly evolving environment • Proven ability to deal with problems and solve them effectively • Ability to work well either individually or as part of a team • Proficient in Microsoft Excel, Word, Powerpoint More About Company: iMerit (https://imerit.net) delivers data annotation, classification and content moderation outcomes that power AI, Machine Learning and data operation strategies of some of the leading AI organizations in the world. Our work encompasses a clients journey from exploratory R&D to proof of concept to mission-critical, production-ready solutions. We leverage advanced tools, machine learning algorithms and workflow best practices to enrich, annotate and label large volumes of unstructured data and unlock hidden value. In our human powered computing model, technology solves for throughput, while our managed workforce teams (across delivery centers in India, Bhutan and the US) solve for accuracy through their deep expertise in Computer Vision, Natural Language Processing and Content Services, and across verticals such as Autonomous Vehicles, Medical AI, Finance, Geospatial technologies and many more. iMerit also creates inclusive and diverse employment in the digital IT sector - around 80% of our workforce are sourced from various impact communities and >50% are women.

Human Resources Intern About company:- “Coming together is a beginning, keeping Together is progress and working together is a success”. As quoted by Edward Everett is our motive as well. TEN is a virtual start up working for the Betterment of business education. It is a community-Based Edu-Tech group with an objective for quality Education. A strong motive, clear cut goals and Sound knowledge about the field are the unfaltering Weapons an entrepreneur requires. We believe strongly In the qualities of an entrepreneur, Passion, Perseverance and Progress! About internship:- Responsibilities:- * Identify hiring needs and execute Recruitment plans. * Manage different online sourcing Platforms for recruitment. * Review applications and Interview processes. * Coordinate with the candidates Proactively. * Develop recruitment related Documents. * Support the development and implementation of HR initiatives and systems. * Provide counseling on policies and procedures. * Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process. * Create and implement effective onboarding plans. * Develop training and development programs. * Assist in performance management processes. Skills Required:- * Excellent written and verbal communication, strong editing skills. * Superlative commitment, flexibility and motivation to stay focused and generate high quality leads. * Familiarity with MS excel (analysing spreadsheets and charts). * Excellent communication and Negotiation Skills, ability to deliver engaging presentations. * Ability to collaborate with team members, Self-Motivatedand organized. * Bachelor’s degree in business, marketing or relatedfield. * Experience in sales, marketing or related field. * Strong communication skills and IT fluency. * Ability to manage complex projects and multi-task.Excellent organizational skills. * Ability to flourish with minimal guidance, be proactive, and handle uncertainty. * Proficient in Word, Excel, Outlook, and PowerPoint. * Comfortable using a computer for various tasks. Only those candidates can apply who:- * Are available for an Unpaid internship for 3 months. (90 days) * Can start the internship immediately. * Have relevant skills and interests. Perks:- * Experience Certificate,Letter Of Recommendation (Based On Performance) on Successful Completion of Internship Tenure. * Star Performer Certificate (Based On Performance). * Flexible work hours. * Duration:- 90 days ( Unpaid internship) * Location:- Remote. Show more Show less

State Head Sale & Marketing, preferably from Steel, Tyre, Pipes, Cement, Building Material Industries. Flexible to travel throughout Assam & NE, handled 10-20 team members, speaks Assamese, Bengali witha valid driving license

Role & responsibilities Operational Management: 1) Oversee day-to-day operations, including production scheduling, procurement, inventory management, and maintenance activities 2) Monitor key performance indicators (KPIs) to assess operational efficiency and identify areas for improvement. 3) Implement best practices to enhance productivity, reduce costs, and ensure quality standards are met. 4) Handling outward transportation. Team Leadership and Development: Providing technical leadership to the entire plant in all respect. Aligning the entire team technically and administratively. 4) Develop and mentor employees to build a high-performing team capable of meeting current and future challenges. 5) Promote a safe working environment and ensure compliance with health, safety, and environmental regulations. Quality Assurance and Compliance: 1) General administration including labor, stores & inventory, statutory and legal issues for industry, managing a team of expats and managing local government and community leaders to achieve smooth and optimal operating efficiencies. 2) Implement corrective and preventive actions to address quality issues and mitigate risks. Financial Management: 1) Prepare and manage the factory's budget, forecasting expenses, and revenue projections. 2) Monitor financial performance against targets, analyze variances, and take corrective actions as necessary. 3) Identify opportunities for cost optimization and revenue growth to enhance profitability. Liaison: 1) Liaising and dealing with Government authorities. 2) Handling Raw material suppliers and labors. 3) Ensuring adequate supply of raw material 4)Handling locals on daily basis. Profitability: 1) Ensuring communication between Power plant & Ferro Plant. 2) Managing overall production output with quality. 3) Preparation and submission of all MIS reports concern with production. Costing: 1) Implementing a robust procurement strategy to secure raw materials at competitive rates, ensuring economic feasibility. 2) Employing thorough calculations to assess labor costs and raw material expenses accurately. Preferred candidate profile Strong technical knowledge of Ferro alloy production processes, equipment, and technologies. Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams. A. Education and Experience: Bachelor's degree in Engineering, Business Administration, or related field; MBA or advanced degree preferred. Proven experience (16+ years) in a leadership role within the Ferro alloy industry or a similar manufacturing environment. Perks and benefits Subsidies: Generous subsidies for food and accommodation to ensure your well-being and comfort.

Key Responsibilities: Identify and approach potential B2B clients through field visits, networking, and cold calling. Build strong client relationships to promote products/services and understand business needs. Plan and execute localized field marketing campaigns to drive lead generation and brand awareness. Schedule and conduct product demonstrations or presentations at client premises. Collaborate with the sales team to convert leads into customers. Report daily activities, visit summaries, and client feedback to the reporting manager. Maintain updated knowledge of product offerings and market trends. Location: Shillong Salary: 23000 nth Travel Allowance: 5000 / month *Two wheeler , Driving License & own Laptop must * 2 years field marketing experience prefered. Job Type: Full-time Pay: ₹20,000.00 - ₹23,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person Speak with the employer +91 8861109736

Role / Designation: Project Manager Years of Experience: 7-10 years of relevant experience in Client Facing role in IT Services; Preferably leading AI Data Annotation Teams Education Qualifications : Engineering Degree / Master’s Degree / Bachelor’s Degree Certifications: PMP or Prince 2 certification or Any other industry recognized Project Management Certification (Any One) Other requirements: Ability to travel between iMerit offices up to 25%. Responsibilities will include but not limited to the following: Overall day-to-day management of data labelling projects, ensuring the project output meets the agreed quality, budget and timeline as agreed with clients. Must have experience with AI/ML Projects and Gen Ai Projects Work closely with Sr. Project manager to understand project feasibility and help in budgeting, timelines, resource planning and execution. Ensure compliance to organizational standards, including safety standards and client or customer communications. Work with cross functional teams to understand the project requirement and to execute a holistic strategy and delivery plan and then own overall responsibility for the successful execution of the project. Managing deadlines, multitasking, and maintaining high production and quality standards. Being responsible to achieve project success parameters. Support business development by providing input on project proposal submissions, close new contracts, calculate financial viability and scope of work. Actively work towards the improvement of processes and automating relevant reports. Monitor and provide feedback to managed staff to effect improvements in organizational goals. Review and filter applications for potential new hires. Assist in interviewing applicants and confer with senior-level management on hiring process. Skill requirements Experience with working in a high-volume distribution center environment Proven ability to perform data driven analyses including problem statement, data discovery, and result communication Quality oriented with high attention to detail Passionate about technology, self-learner who keeps abreast with latest developments. Excellent presentation and communication skills; Comfortable explaining technical topics to non-technical users Team player who can work autonomously and is self-motivated to deliver quality results in a timely manner Ability to thrive in a fast-paced start-up environment, and to manage multiple, competing priorities simultaneously. Must be comfortable in ambiguity and constantly evolving environment Proven ability to deal with problems and solve them effectively Ability to work well either individually or as part of a team Proficient in Microsoft Excel, Word, Powerpoint More About Company: iMerit (https://imerit.net) delivers data annotation, classification and content moderation outcomes that power AI, Machine Learning and data operation strategies of some of the leading AI organizations in the world. Our work encompasses a client’s journey from exploratory R&D to proof of concept to mission-critical, production-ready solutions. We leverage advanced tools, machine learning algorithms and workflow best practices to enrich, annotate and label large volumes of unstructured data and unlock hidden value. In our human powered computing model, technology solves for throughput, while our managed workforce teams (across delivery centers in India, Bhutan and the US) solve for accuracy through their deep expertise in Computer Vision, Natural Language Processing and Content Services, and across verticals such as Autonomous Vehicles, Medical AI, Finance, Geospatial technologies and many more. iMerit also creates inclusive and diverse employment in the digital IT sector - around 80% of our workforce are sourced from various impact communities and >50% are women. Show more Show less

About The/Nudge The/Nudge is an action institute building resilient livelihoods to alleviate poverty. We work with women, farmers, tribals and youth on rural development, agriculture, skilling and economic inclusion, along with 15+ central and state government partners. Our economic inclusion journey for 25 million Indians, has reached 10 states with $250M of government funding to cover 1.25M people. Our incubator, accelerator and grand challenges have supported 200+ social entrepreneurs including 17 Forbes 30U30, 3 EarthShot Prize winners, 1 Time Magazine cover and more. Set up with support from 90+ eminent philanthropists , 40+ corporates and 15+ foundations including Gates, Mackenzie Scott, Vinod Khosla, Nandan Nilekani, Tata Trusts, Skoll, Meta, LinkedIn, HDFC, Mphasis, KPMG and L'Oreal, we are contributing towards a "poverty-free India, within our lifetime". What are we solving for? We are solving for households in poverty who are also financially and socially vulnerable through a targeted, multi-faceted, and sequenced model called the graduation approach, which has demonstrated that we can durably pull households out of poverty. At The/Nudge Institute, we have been piloting this program for the past 3 years and are in the process of catalyzing the propagation of the same. Our purpose is to contribute to making the most excluded individuals a contributing member to the economy: Enable govt to adopt by providing research, design, and implementation support Continue to implement on its own to iterate the design for impact at scale Enable more NGOs to adopt technical and capacity-building support Continue to generate data on poverty and evidence on graduation approach to nudge governments to adopt at-scale Build technology solutions for NGOs and governments to adopt and implement at scale & with quality. Position Overview: The/Nudge is working with the Meghalaya Government Innovation Lab and Meghalaya State Rural Livelihoods Society (MSRLS), Government of Meghalaya, to help increase adoption of the graduation approach/ economic inclusion program by targeting 50,000 ultra-poor/ poorest of the poor, mainly single distress mothers through community institutions. As part of this effort, a State Project Management Unit (SPMU) is being set up at MSRLS, Shillong, to help the Government of Meghalaya to design and implement a special program called- ‘Meghalaya Economic Inclusion Program’ (M-EIP). This position is for the SPMU at Shillong, MSRLS and will report to the Head of Operations. At The/Nudge Institute, you will: Provide leadership to The/Nudge’s PMU efforts in the State by creating an agency-ship for The/Nudge in Meghalaya Should lead all operations and products concerning this program and cont. Work with all stakeholders, importantly with the Government, to scale up the program Work closely with all necessary Departments to ensure the timely flow of budgets for the smooth running of the operations on the ground Ensure 100% adherence to the stationary compliances, reporting, and documentation as described/ prescribed by the Government and The/Nudge Support MSRLS in the research and development of a strategy and program design to target the ultra-poor through the ‘Graduation Approach’/ ‘Economic Inclusion Program’ built on top of community institutions enabled by the MSRLS/DAY-NRLM Support MSRLS in planning the activities, orientation to necessary activities and its regular implementation along with proper monitoring Support MSRLS in the implementation of action research of the graduation approach through a special project based on the strategy and design developed in consultation with key stakeholders Enable convergence of various state initiatives (social security, livelihood promotion, financial inclusion, social empowerment) and programs towards the end goal of graduating women and their households living in ultra-poverty out of it. Own the implementation and outcomes of the special project Support MSRLS and the DAY-NRLM review the progress of the special project periodically in order to iterate and scale Support the mission on the use of data and technology to ensure continuous flow of data from the field Build relationships with key government stakeholders in MSRLS such that the special project is successful Build relationships with key government departments and support the successful adoption of strategies targeting the ultra-poor Cont. work for the learning and development of the team working on this project/ program The ideal candidate for the role has: About 12-15 years of experience and is a Postgraduate Fluent in English Fluency in local languages (Garo or Khasi) is Compulsory demonstrated a growth mindset - learning/improving constantly demonstrated success in starting and leading initiatives, working under uncertainty & able to articulate the vision and securing buy-in from stakeholders excellent interpersonal skills and communication skills. strong analytical and critical thinking skills the ability to collaborate with diverse stakeholder groups in a fast-paced environment set aside personal bias to do what is right for the community experience in designing/managing multi-stakeholder development sector programs designed around (or with) SHGs, Community Institutions and MSRLS an openness to travel extensively and live in designated districts/blocks/panchayats as per the needs of the program’s goals a passion for serving those in need with humility & sensitivity We aspire to be an inclusive and diverse organisation and encourage qualified individuals irrespective of their religion, caste, gender identity or expression, sexual orientation, ethnicity, age, or any other dimension of identity, to apply. Place of Posting - MSRLS, Community & Rural Development Department, Government of Meghalaya, Shillong Show more Show less

Role & responsibilities Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner Conduct on site investigations and analyze data (maps, reports, tests, drawings and other) Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications Assess potential risks, materials and costs Provide advice and resolve creatively any emerging problems/deficiencies Oversee and mentor staff and liaise with a variety of stakeholders Handle over the resulting structures and services for use Monitor progress and compile reports in project status Manage budget and purchase equipment/materials Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Role & responsibilities Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner Conduct on site investigations and analyze data (maps, reports, tests, drawings and other) Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications Assess potential risks, materials and costs Provide advice and resolve creatively any emerging problems/deficiencies Oversee and mentor staff and liaise with a variety of stakeholders Handle over the resulting structures and services for use Monitor progress and compile reports in project status Manage budget and purchase equipment/materials Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Growth & Development Driving Top Line: Achieving expected sales target on consistent basis. Cascading the channel's strategy and key focus areas for the achievement of set goals. Renewal Ratio: Ensuring budgeted renewal ratio to be achieved by continuous follow up. Stakeholder Management Engage with IMDs in the city / region on a regular basis; share business insights, growth plans and new products / schemes in order to showcase organization credentials as well expand IMD network Inform superior on critical issues / concerns involving other verticals; seek support on resolution Sales Planning Devise month wise strategy and weekly breakdown with the team; identify possible risks and derailers in achievement of the same; drive implementation of steps to tackle the challenges in the best possible way Market Study & Intelligence Gathering To develop adequate market intelligence to acquire business by establishing, positioning the BAGIC brand and growing the brand Excellent inter-personal skills and person expected to have high degree of credibility in the local market. Digitization: Online policy issuance should be promoted by way of training to IMDs and driving them for doing so. Identification and onboarding new channel partner Show more Show less

Growth & Development Driving Top Line: Achieving expected sales target on consistent basis. Cascading the channels strategy and key focus areas for the achievement of set goals. Renewal Ratio: Ensuring budgeted renewal ratio to be achieved by continuous follow up. Stakeholder Management Engage with IMDs in the city / region on a regular basis; share business insights, growth plans and new products / schemes in order to showcase organization credentials as well expand IMD network Inform superior on critical issues / concerns involving other verticals; seek support on resolution Sales Planning Devise month wise strategy and weekly breakdown with the team; identify possible risks and derailers in achievement of the same; drive implementation of steps to tackle the challenges in the best possible way Market Study & Intelligence Gathering To develop adequate market intelligence to acquire business by establishing, positioning the BAGIC brand and growing the brand Excellent inter-personal skills and person expected to have high degree of credibility in the local market. Digitization: Online policy issuance should be promoted by way of training to IMDs and driving them for doing so. Identification and onboarding new channel partner

Responsibilities Lead structural design of mechanized multi-level car parks and large-scale steel structures Create detailed engineering drawings and specifications Coordinate with architects, MEP teams, and contractors Supervise fabrication and erection of steel structures Ensure compliance with relevant codes and standards Conduct site inspections and provide technical support Qualifications Master’s in Structural Engineering 5+ years of experience in structural design and execution Hands-on experience with automated parking systems and dynamic load analysis is a strong advantage Solid grasp of steel connection detailing , load transfer , and welding processes Show more Show less

Role & responsibilities Good Computer Knowledge, Handling multiple reports, working with formula, pivot tables & pivot charts, and various other excel sheet components for accurate data. Co-ordinate with all the departments for unloading of materials like S&S, Capex, empty cement bags & Project items etc. in right place. Daily Material issue (Average-46 nos.) & return (Average-22 nos.) All Issue details update in FMS and Google sheet update. Return material physical verification for weekly audit by plant A/c Team as per SOP. Co-ordinate with all the departments for unloading of materials like S&S, Capex, empty cement bags & Project items etc. in right place. Should be proficient in ERP, SAP, MS- Excel, FIFO, 5S,ISO/QMS in stores Manpower Management and Skill Development

Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Sales Staff located in Shillong. The Sales Staff will be responsible for identifying potential clients, conducting sales presentations, negotiating deals, and closing sales. Additional daily tasks include maintaining customer relationships, tracking sales performance, and collaborating with the marketing team to develop new sales strategies. Qualifications Experience in sales, customer relationship management, and deal negotiation Strong verbal and written communication skills Ability to work independently and in a team environment Proficiency in using CRM software and sales tracking tools Strong organizational and time-management skills Relevant experience in the IT industry is a plus Bachelor's degree in Business, Marketing, or a related field Proven track record of meeting or exceeding sales targets Show more Show less

Assist in the installation, calibration, and maintenance of process control instruments such as transmitters, sensors, control valves, DCS, and PLC systems. Monitor and troubleshoot faults in instruments and control systems to minimize downtime. Perform routine inspection and preventive maintenance of instrumentation equipment. Maintain records of maintenance activities, calibration data, and breakdown analysis. Support in programming and configuration of control systems (DCS/PLC/SCADA). Ensure adherence to safety procedures and standards while working on instrumentation tasks. Coordinate with production and electrical departments for smooth plant operation. Assist in inventory management of instrumentation spares and tools. Participate in root cause analysis for chronic issues or major failures. Assist in commissioning of new instrumentation systems and upgrades.

Inventory Management: Monitor and control inventory levels; ensure optimal stock without overstocking or shortages. Receipts and Inspection: Supervise receipt of incoming materials, coordinate with quality and user departments for inspection and acceptance. Storage and Preservation: Ensure proper storage, labeling, and preservation of materials as per category and criticality. Issue and Dispatch: Ensure timely and accurate issuing of materials based on requisitions. Maintain records of issuance. Documentation and ERP: Maintain all store-related records and transactions in ERP (SAP / Oracle / other); generate required MIS reports. Compliance & Audits: Ensure adherence to safety, statutory, and audit requirements related to material storage and movement. Vendor Coordination: Liaise with procurement, vendors, and transporters for material delivery and discrepancies. Team Supervision: Guide storekeepers and helpers in daily operations, stock verification, and housekeeping. Cycle Counts & Physical Verification: Conduct regular stock audits, cycle counting, and reconcile physical vs system stocks.

1) Job Purpose: To drive his team by being a role model in assisting customers in identifying and purchasing required goods belonging to their departments, and also to strive to develop a base of loyal customers. Manage floor operations in an efficient and professional manner to ensure quality service to the customers. Be the custodian of the highest standards of customer service, interact and assist the ADM s, FA s to ensure that the business objectives are being achieved consistently. Maintain display standards, ensure optimum levels of floor inventory and provide timely feedback to category team. Motivate & train his team to drive sales & customer delight. 2) Job Context & Major Challenges: A Department Manager has to ensure, through his Team Members, customers could identify and purchase required goods as per their need, and also to encourage the customers to have a higher ticket size. The Department Manager has to manage the relationship with various other support functions like Visual Merchandising, Front end Category, Warehouse, Operations, Human Resource etc., to ensure that the overall business of his department is aligned with the business objectives of the store /company. Key Challenges: The major challenges of the jobholder are: Responsibility of the FA s, guiding them in a manner so that pre-set target sales are met. Preventing attrition of FA s due to foreign brands entry into the market reason being, high pay-packages Consistency of the achievement of business targets throughout the year. Footfall high in certain stores but sales not up to those standards due to recreation shopping Proper knowledge regarding Inventories details of stock & products. Limited stock present in the warehouse, and its immediate requirement in many stores Non availability of fast moving items on the floor. Keeping staffs motivated to drive business targets. 3) Key Result Areas: Customer service quality Establish rapport with potential and actual customers. Ensure clean and safe environment for the customer. Ensures capture of customer feedback by the usage of feedback forms. Ensure that customers become repeat customers once they enter. People Management Schedule the shifts of the staff, and ensure the punctuality of the staff Motivate the staff during the morning briefing about the sales targets Regular training on fabrics, styles and fashion to the store staff Planning, monitoring and Appraisal of the staff on the monthly basis Take the initiative at the store level to improve the employee engagement Visual Merchandising Implementation of the plan along with the VM implementer VM changes at the suitable times in the store Ensures the display of all physical branding elements on the shop floor Ensure the lighting, display is proper and is as per VM manuals SOPs Ensures that store opening standards are followed properly Responsible for personnel planning, work hours, store / team holiday plan Inventory management and planning for each product category Ensure effective display and quicker refill without spoiling the garments Ensure that the housekeeping staff follows the checklist properly Control mechanical maintenance of lights, air-system, electrical equipment Reports property damage, request needed repairs within company time frames Conducts monthly meetings and prepares documents as per the manual Ensure proper installation of displays properly Cost and Cash Management Schedule the expenditures for the month(petty cash management) Follow the preventive maintenance schedule to reduce the costs Maintain the safety, energy consumption, and expenses reports Containing costs incurred on the services provided by the vendors Control cash deposits and submission of credit slips on a daily basis Maintain records pertaining to customer discounts, schemes Achievement of sales targets Co-ordinate with the Zonal team about the monthly targets Explain the sales targets to the staff about the morning briefing Contribute to the team efforts for accomplishing desired results Below the line activities store promotion initiatives Shrinkage control Ensure the count as scheduled in the SOP manual Ensure that nobody from the staff indulges in pilferage and other activities Co-ordinate with security guard & staff to keep a watchful eye on customers Warehouse Management Inventory control as per the standards Proactive in taking care of the availability of the stock at the store

Roles and Responsibilities: Studying the material which needs to be taught Train the young students by using technology Take Lectures as per the scheduled format and within the given timeline Regularly mentoring your students Conducting examinations and distribution of results Collecting doubts and addressing them Organizing extracurricular activities Report and document student progress Work with the team on any other assigned task from time to time The Successful Applicant: The facilitators will be primarily responsible for disseminating life skills and motivation to the students with relevant technical knowledge. We want people who: Are passionate about teaching Want to make a difference in the lives of underprivileged students. Have the ability to work well in a team. Have a strong customer (student) focus. Engage, Educate and Entertain Graduate with 1 year experience in Radiology & Medical Imaging Technology. If you believe in making an impact on society and are keen to be a part of the education Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person

JOB SUMMARY Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. CORE WORK ACTIVITIES Managing Profitability Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer. Analyzes service issues and identifies trends. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution. Managing Revenue Goals Monitors hotel operations sales performance against budget. Reviews reports and financial statements to determine hotel operations performance against budget. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results. Leading Operations and Department Teams Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams. Develops systems to enable employees to understand guest satisfaction results. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing the Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Responds to and handles guest problems and complaints. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations. Managing and Conducting Human Resources Activities Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. Ensures employees are treated fairly and equitably. Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings). Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Job Details Job title Director of Operations Position Type Full Time Job ID 25077753 Additional Info Career area Rooms & Guest Services Operations Location(s) Courtyard Shillong Beware of recruiting scams. Marriott maintains a ‘no fees’ recruitment policy. We do not ask for money or charge fees to an applicant as part of the application process.

Role & responsibilities Achieve GPW targets for the assigned territory/span of TSE Recruit new TSE Agents in compliance with agent recruitment guidelines. Drive agent recruitment under TSEs and ensure timely activation of agents. Facilitate training and development of agents to meet business and compliance requirements. Maintain business hygiene standards while managing operational pressures. Ensure a balanced distribution of business across various product lines. Foster motivation among agents and establish long-term relationships between agents and the company. Monitor and report competitive activities, ensuring timely communication to the organization. Evaluate agent performance under the TSE structure and take corrective actions as needed. Responsible for managing day to day operations of Recruitment Dashboard & Publish daily and weekly report to Senior Management Preferred candidate profile Any insurance background