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2.0 - 6.0 years
9 - 13 Lacs
Palakkad
Work from Office
APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors to resolve complex network issues effectively. Ensure comprehensive incident documentation and conduct root cause analyses. 4. Performance Optimization: Analyze network performance data to identify trends and areas for improvement. Implement strategies to optimize network performance, reduce downtime, and enhance reliability. Conduct network capacity planning to support future growth and scalability. 5. Policy & Procedure Development: Develop and enforce NOC policies, procedures, and best practices. Ensure compliance with organizational standards, industry regulations, and security protocols. Maintain accurate documentation of network configurations and operational procedures. 6. Reporting & Communication: Prepare and present reports on network performance, incidents, and resolutions to senior management. Communicate network status updates, issues, and resolutions to stakeholders. Foster effective communication channels within the NOC, management, and clients. Technical Skills: In-depth knowledge of network protocols, routing, switching, and network security. Proficiency with network monitoring tools such as SolarWinds, PRTG, or Nagios. Experience with cloud-based networks and services is a plus. Strong understanding of the ITIL framework and best practices.
Posted 2 months ago
0.0 - 1.0 years
0 - 2 Lacs
Palakkad
Work from Office
Job Responsibilities: Perform inter-system reconciliation, track funds and make sure they are applied to appropriate transactions. Liaising with agents/counterparties/clients to solve queries and discrepancies related to the process. Timely escalating outstanding issues to Client Working in teams. Handling different stages of life cycles of financial products. These stages can be-KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, confirmations of trade, corporate actions, tax operations. Timely escalations of outstanding issues to clients. Preparing internal and client reports as per process requirements. Hiring Boundary: Central line: Kurla to Ulhasnagar candidates can apply. Harbour line: Kurla to Panvel can apply. Candidates residing at Western line, Taloja, Sion, Ambivali, Uran, Navale, Diva, Wadala, Mira road, Bhayandar and Badlapur can apply only if they can relocate to Airoli or nearby. Basic Requirements: Eye for detail and managing tight deadlines. Good English communication skills. Basic knowledge of MS office Excellent analytical and logical skills. Basic finance knowledge. Graduates and Post Graduates can only apply after getting all Sem Hardcopy Mark sheets and Passing Certificate. Looking for B.ComM.com/BBA/BAF/BMS (2020/2021/2022/2023/2024) freshers or maximum 1 years of experience . ( 2025 candidates will be working if they are having all semester marksheet & passing certificate )
Posted 2 months ago
13.0 - 23.0 years
15 - 25 Lacs
Palakkad
Work from Office
About this job The Customer Operations "Account Manager will join fellow India based and US based account managers in overseeing the success of one of eClerx largest clients, a Fortune 100 company with global presence in Cable, Media and Entertainment. This role will partner closely with cross functional teams within eClerx including operations, training, quality and business intelligence. Our goal is to provide optimal services through strong performance and innovative and insightful solutions to maximize the customer and team member experience". Job Description: Maintain existing business relationship with assigned clients by staying closely connected to operations teams, monitoring progress of ongoing projects, and helping to address and resolve promptly, accurately, effectively, and to the client satisfaction, any issues or problems that may arise. Business Development - Manage existing revenue portfolio and grow the service portfolio with the client. Be a strategic partner to assigned clients by demonstrating a significant understanding of its specific challenges and opportunities. Customer Development - Develop strong consultative customer relationships with internal and external stakeholders. Work in tandem with other Account Managers, Operations, Training and Quality to ensure high customer satisfaction. Collaborates closely with a matrixed cross-functional team including agent level to secure alignment, identify improvement opportunities and develop innovative solutions and insights to improve customer and team member experience; Provide insights and perspectives that support client initiatives, drive client business goals and align eClerx services with client needs. Project Manage new initiatives and provide continual performance feedback, calibrate with clients on quality guidelines and identify training needs. Present to clients in weekly, monthly and quarterly business review meetings. Lead client site visits by planning and facilitating agenda that meets client and eClerx goals. Champion the development and delivery of innovative proposals to capture both organic account growth and new business opportunities. Perform datamining and utilize findings to identify trends, cause and effect, and project performance. Perform other duties, as needed, to meet the needs of the business. Basic Requirements: Strong understanding of customer experience and call center metrics and how they apply to drive business results. Ability to identify business and process improvement areas by providing business intelligence and improvement proposals to clients. Strong understanding of multi-channel communication process for customer engagement. Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness. Proactive and Collaborative with a proven track record of responsiveness to internal and external stakeholders. Previous experience with data mining and utilizing data to explain position/recommendations. Ability to identify business and process improvement areas through analysis of performance against metrics. The ability to work independently to contribute to a geographically dispersed team. Excellent verbal and written communication skills, and presentation skills including content development for client-facing presentations.
Posted 2 months ago
0.0 - 1.0 years
2 - 3 Lacs
Palakkad
Work from Office
Job Description- US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity. Perks and benefits: Cabs for Male and Female both. Insurance coverage up to 1 Lakh. Up to 3,000 Nigh Shift Allowances.
Posted 2 months ago
0.0 - 3.0 years
2 - 3 Lacs
Palakkad
Work from Office
As a Customer Care Executive for the US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: - Responding to incoming chats from customers in a professional and courteous manner. - Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. - Proactively seeking opportunities to upsell and cross-sell products and services to customers. - Handling customer objections and concerns with empathy and professionalism and working to address them to close the sale. - Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. - Meeting or exceeding individual and team sales targets. - Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: - Excellent communication skills in English. - Previous experience in a customer service and sales role, preferably in a chat or online environment. - Ability to multitask, prioritize, and manage time effectively. - Strong problem-solving skills and the ability to think on your feet. - Comfortable working in a fast-paced environment. - Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Education: - High school diploma or equivalent required. - Bachelor's degree in any field is preferred.
Posted 2 months ago
0.0 - 3.0 years
2 - 4 Lacs
Palakkad
Work from Office
Execute client onboarding and periodic KYC reviews in accordance with regulatory standards and internal policies. vPerform due diligence checks including identity verification, ownership structure analysis, and risk assessment. Ensure accurate documentation and timely escalation of high-risk cases or exceptions. Collaborate with internal stakeholders to resolve data gaps and compliance issues.
Posted 2 months ago
5.0 - 10.0 years
2 - 6 Lacs
Palakkad
Work from Office
APM Key Roles and Responsibilities: Be able to understand client requirement and suggest possible enhancement in the build approach- act as SFMC senior consultant at the same time be able to execute solutions seamlessly with 100% quality Be accountable for building integrations with internal and external apps on the platform Work closely with data engineering team to build data integrations scalable into and out of the platform Leverage on Salesforce Marketing Cloud tools and scripting language to deliver scalable, responsive, best in class email templates with highly dynamic and personalized content Manage Automations in Salesforce Marketing Cloud to ensure that all schedules are executed correctly and debug any failures Build responsive web cloud pages for use cases such as landing pages, survey forms and campaign products Be responsible for creating a robust testing process prior to releasing new features/scripts and fixing bugs/fine-tuning features continuously Monitor data streams for latency and quality issues Exposure of creating solutions based on campaign requirements Exposure to create email campaigns using content builder in SFMC AMP Scripting for dynamic builds. Advanced knowledge of HTML, CSS, and Media queries to assist in custom coding. Should know about building block-based designs using the content builder Should know building multi-channel journeys in SFMC Should be well versed in creating and updating data extensions Working knowledge of Automation Studio Good knowledge of SQL queries Technial Skills: 5+ years of hands on experience working on Salesforce Marketing cloud Computer engineer and/or hands on experience writing code in HTML, CSS, SQL and Javascript/AMPScript/Similar scripting language for any other Marketing automation platform Extensive knowledge of Marketing Cloud functionalities including AMPscript, Email Studio, Automation Studio, Journey Builder, Cloud Pages, Contact Builder and Content Builder. Experience building applications and innovative email templates on the platform that drive business KPIs Ability to analyze the campaign requirements and suggest the type of DE and logic that needs to be used Needs to understand the database structure to come up with exception handling while amp scripting Fundamentally curious and always tinkering and exploring new tech
Posted 2 months ago
3.0 - 5.0 years
2 - 6 Lacs
Palakkad
Work from Office
Minimum Academic Qualifications :Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 3 to 6 years of experience inCollateral Process/Activities with Experience: Good understanding of Trade Life Cycle and Financial markets Knowledge of Collateral & Margins Knowledge of ISDA Regulations, CSAs, MTM Knowledge of products - OTC, Repo Margins, IM & VM margins Preferably experienced with the applications- Bloomberg, DTCC, Murex, TriOptima Experience in handling Collateral interest bookings and margin calls Experience in handling discrepancies/disputes and liaising with multiple teams to get the issues resolved Should be well versed in preparing procedure documents, process flows, event trackers Should be capable to maintain SLAs and monitor quality of the deliverable Should be able to lead daily/weekly/monthly calls to update clients on day to day progress, challenges Good knowledge of MS Excel Should be able to implement strategic initiatives and identify process improvements in the daily workflow with the help of Automation enhancements Excellent presentation and communication skills (written and verbal) Ability to work with teams across time-zones and cultures Organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations Good with numbers and ability to derive information from data Excellent multi-tasking and creative problem solving Should be able to train, coach, mentor other members of the team Financial Products Knowhow: Collateral/Margins, OTC & Repo Margins Tools/industry utilities Preferred hands-on & understanding of Collateral financial markets Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Role and Responsibility: As part of the Collateral team, you will be working with our client partners to ensure the counterparty overall exposure risk is reduced, all the interest bookings and margin calls are settled in a timely manner. You work will be to execute the bookings on a monthly basis and margin calls on a daily basis for both OTC and Repo margins, work with internal team, control team and external counterparties to resolve issues and escalation emails. Taking full ownership of the process, managing BAU and other tasks effectively Settling the collateral interest on a monthly basis, and margin calls on a daily basis with 100% accuracy Highlighting the issues and escalations to the client and get it rectified Daily and weekly catch-up calls with clients to discuss the issues and future initiatives Handling client/counterparties queries and escalatio ns Tracking KPI/KRI, Utilization for Vendor Management Grooming As and SAs to manage process and risk effectively Help knowledge management endeavor by sharing process knowledge and best practices within the teams Build domain expertise and lead from the front Lead various quality initiatives Responsible for Business continuity, transformation and various audits
Posted 2 months ago
1.0 - 4.0 years
2 - 6 Lacs
Palakkad
Work from Office
The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Role and responsibilities: Marketing invoices & AMEX payment processing on time Marketing new vendor set-up for payments processing Reconciliation of marketing expenditures to Finance charges ledger Reconciling Marketing AMEX charges on the Amex Statement with invoices and allocations to specific Marketing programs and allocations to Verticals LinkedIn charges processing and allocations- identify LinkedIn chargers that belong to Marketing (against Finance ledger) and attach invoices to the Amex charge and allocate to the right campaign Tracking Marketing Team Travel & Entertainment charges (from Concur expenses platform against team budget monthly) Tracking Marketing expenditures to budget Reporting of Marketing expenditures against budget and forecasting Creation of Marketing Expenditures Dashboard for Management
Posted 2 months ago
0.0 - 3.0 years
2 - 2 Lacs
Palakkad
Work from Office
About the Job- The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance. Responsible for managing multiple Middle Office and Regulatory support processes Independently handle multiple clients establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build enhance controls to prevent future escalations Participate in Middle Office group level initiatives Responsible for ensuring Process documentation is maintained in an updated fashion at all times Knowledge Required- Investment Banking, Capital Market, Derivatives, Trade life cycle, Financial Products & tools, Global KYC Eligibility Criteria- Finance knowledge is mandatory Good English communication 0-10 days of notice period Graduation must be complete (Any stream)
Posted 2 months ago
3.0 - 6.0 years
2 - 6 Lacs
Palakkad
Work from Office
Job Details: Role Associate Process Manager- Collateral | Full-time (FT) | Financial Markets| Location Mumbai- Maharashtra- India Shift Timings: EMEA (1:00 PM to 10:00 PM IST) Minimum Academic Qualifications :Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 3 to 6 years of experience inCollateral Process/Activities with Experience: Good understanding of Trade Life Cycle and Financial markets Knowledge of Collateral & Margins Knowledge of ISDA Regulations, CSAs, MTM Knowledge of products - OTC, Repo Margins, IM & VM margins Preferably experienced with the applications- Bloomberg, DTCC, Murex, TriOptima Experience in handling Collateral interest bookings and margin calls Experience in handling discrepancies/disputes and liaising with multiple teams to get the issues resolved Should be well versed in preparing procedure documents, process flows, event trackers Should be capable to maintain SLAs and monitor quality of the deliverable Should be able to lead daily/weekly/monthly calls to update clients on day to day progress, challenges Good knowledge of MS Excel Should be able to implement strategic initiatives and identify process improvements in the daily workflow with the help of Automation enhancements Excellent presentation and communication skills (written and verbal) Ability to work with teams across time-zones and cultures Organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations Good with numbers and ability to derive information from data Excellent multi-tasking and creative problem solving Should be able to train, coach, mentor other members of the team Financial Products Knowhow: Collateral/Margins, OTC & Repo Margins Tools/industry utilities Preferred hands-on & understanding of Collateral financial markets Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Role and Responsibility: As part of the Collateral team, you will be working with our client partners to ensure the counterparty overall exposure risk is reduced, all the interest bookings and margin calls are settled in a timely manner. You work will be to execute the bookings on a monthly basis and margin calls on a daily basis for both OTC and Repo margins, work with internal team, control team and external counterparties to resolve issues and escalation emails. Taking full ownership of the process, managing BAU and other tasks effectively Settling the collateral interest on a monthly basis, and margin calls on a daily basis with 100% accuracy Highlighting the issues and escalations to the client and get it rectified Daily and weekly catch-up calls with clients to discuss the issues and future initiatives Handling client/counterparties queries and escalatio ns Tracking KPI/KRI, Utilization for Vendor Management Grooming As and SAs to manage process and risk effectively Help knowledge management endeavor by sharing process knowledge and best practices within the teams Build domain expertise and lead from the front Lead various quality initiatives Responsible for Business continuity, transformation and various audits
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Palakkad
Work from Office
Shift Timings: Rotational Night Shifts | Rotational Week Offs As a Customer Care Executive for the US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: - Responding to incoming chats from customers in a professional and courteous manner. - Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. - Proactively seeking opportunities to upsell and cross-sell products and services to customers. - Handling customer objections and concerns with empathy and professionalism and working to address them to close the sale. - Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. - Meeting or exceeding individual and team sales targets. - Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: - Excellent communication skills in English. - Previous experience in a customer service and sales role, preferably in a chat or online environment. - Ability to multitask, prioritize, and manage time effectively. - Strong problem-solving skills and the ability to think on your feet. - Comfortable working in a fast-paced environment. - Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Education: - High school diploma or equivalent required. - Bachelor's degree in any field is preferred.
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Palakkad
Work from Office
Immediate Joiners/ Comfortable with KYC and Non KYC process All graduates and post-graduates needs to have all Sem Hardcopy Marksheets and Passing certificate. HR Reference (Mention on the CV): HR Yash tiwari We are seeking skilled individuals with a deep knowledge and understanding of Derivatives, Finance, Capital Market, KYC/AML, Accounts and Stock markets. About the Role: We are seeking skilled individuals with a comprehensive understanding of derivatives and stock markets to join our team as Analysts. This role offers an excellent opportunity for career growth and development in the financial services sector. Key Responsibilities: Conduct inter-system reconciliation and ensure accurate fund allocation for transactions Collaborate with agents, counterparties, and clients to resolve queries and discrepancies promptly Handle various stages of financial product life cycles, including KYC, reference data management, and document capture Timely escalation of outstanding issues to clients Preparation of internal and client reports as per process requirements Basic Requirements: Detail-oriented with the ability to manage tight deadlines Strong English communication skills Proficiency in MS Office suite Excellent analytical and logical reasoning skills Basic understanding of finance Willingness to work in a fixed night shift Assessment Rounds: 1. Screening 2. Aptitude Test: Quantitative (Maths), Logical reasoning, and English + Voice 3. HR Interview 4. Operation Interview Eligibility Criteria: Candidates residing between Kurla and Ulhasnagar (Central line) are eligible to apply. Candidates residing between Kurla and Panvel (Harbour line) are eligible to apply. Candidates residing in Western line between Santacruz to Andheri can apply. Can apply if comfortable with relocation: Taloja, Sion, Ambivali, Uran, Ulwe, Navale, Diva, Mumbra, Wadala, Mira Road, Bhayandar, Badlapur, etc. MBA pursuing candidates are not eligible. Commerce freshers are welcome to apply, provided they possess all hardcopy graduation marksheets and passing certificates. No rotational shifts. CFA, CMA,CA,CS pursuing candidates not eligible. B.E., B.Sc., and B.A. candidates are eligible if they have deep knowledge about Finance & Investment Banking. A cooling period of 3 months applies for reapplying if previously unsuccessful. Candidates must be comfortable with WFO (Work From Office) and double vaccinated. Comfort with night shifts and a 1-year training agreement are necessary. Male candidates must be comfortable with fixed night shifts. Preference for candidates without an active PF account. Example of Shift timings: 2 pm- 11 pm, 6:30 pm- 3:30 am/ 7:30 pm- 4:30 am (as per business).
Posted 2 months ago
0.0 - 3.0 years
1 - 3 Lacs
Palakkad
Work from Office
As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.
Posted 2 months ago
0.0 - 3.0 years
3 - 7 Lacs
Palakkad
Work from Office
1.Carrying out effective field work to achieve and surpass the assigned budget by generation of prescriptions through medical professionals (HCPs). 2.Carrying out the effective RCPA and entering the correct information in the system and prepare / set objective (Pre Call Planning) for every Doctor call. 3.Demonstrate and promote products to HCPs (doctors and pharmacists) as per the guidelines provided by the division to generate maximum prescriptions. 4.Ensure regular customer conversion, no prescriber loss by following the division strategy by building effective relationship. 5.Ensure the sufficient availability of the products at the pharmacists to honor the Doctor prescription and do the required number of POBs as per the division norms. 6.Create / update the effective Doctor / Chemist list as per the division guidelines. 7.Ensure the success of new launches by implementing the strategies suggested by the division. 8.Managing distribution channel members Key Requirement for the Position : Basic Scientific Knowledge Good communication skills Willingness to travel as well as relocate anywhere in India Candidate should mandatorily possess a two-wheeler and License
Posted 2 months ago
0.0 - 2.0 years
1 - 3 Lacs
Palakkad
Work from Office
Roles and Responsibilities Provide field service engineering support to customers, including installation, maintenance, and repair of electronic components and semiconductors. Conduct site visits to diagnose issues with equipment and provide technical solutions. Collaborate with cross-functional teams to resolve complex problems. Develop strong relationships with customers through excellent communication skills. Ensure timely completion of tasks while maintaining high-quality standards. Desired Candidate Profile 0-2 years of experience in field service engineering or related field (installation, maintenance). Diploma or B.Tech/B.E. degree in Electrical and Electronics. Strong understanding of electronics principles and semiconductor technology. Excellent problem-solving skills with attention to detail. Willingness to travel extensively across India and potentially to other regions such as GCC, South East Asia, Bhutan, and Nepal. Perks and benefits Competitive salary and benefits package. Opportunity to work in a dynamic and innovative environment. Professional growth and development opportunities. Medical Insurance
Posted 2 months ago
4.0 - 9.0 years
0 - 0 Lacs
kannur, kottayam, malappuram
On-site
Dear Candidate, Greetings from AV Global! Urgent Vacancy with Leading Private Sector Bank Role: NRI Relationship Manager Location: Kannur, Palakad, Malapuram, and Kottayam Experience: Minimum 3-5 years of experience in handling NRI customer portfolio from Banking sector can apply. Interested candidates can share profiles to deepika@avglobaladvisory.com or WhatsApp-8925889567 \
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
palakkad, kerala
On-site
You will be responsible for the electrical design, production, and site supervision of solar projects. Your role will involve ensuring successful implementation and monitoring of solar installations from conception to completion. You should have a Bachelor's degree in Electrical Engineering or a related field and proven experience in electrical design and project management within the solar energy sector. Proficiency in electrical design software such as AutoCAD, PVsyst, and ETAP is required. In addition, you should have a strong knowledge of renewable energy regulations and safety standards. Excellent problem-solving skills, attention to detail, and the ability to manage multiple projects simultaneously while meeting deadlines are crucial for this role. Strong communication and interpersonal abilities are essential for effective teamwork. This is a full-time position requiring at least one year of relevant work experience. The work location is in person.,
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
palakkad, kerala
On-site
Purpose Of The Job (Main Objective) He/She should be a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects. He/She should provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability. He/She must maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors . Primary Responsibilities Deliverables / Key Responsibilities: Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams Builds business by identifying and selling prospects; maintaining relationships with clients Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options Sells products by establishing contact and developing relationships with prospects; recommending solutions Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors Prepares reports by collecting, analyzing, and summarizing information Maintains quality service by establishing and enforcing organization standards Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies Contributes to team effort by accomplishing related results as needed. Secondary Responsibilities Assist other Managers in any activities or tasks being assigned. Specific Job Requirements: Proven experience as a Sales Executive or relevant role Proficiency in English Excellent knowledge of MS Office Hands-on experience with CRM software is a plus Thorough understanding of marketing and negotiating techniques Fast learner and passion for sales Self-motivated with a results-driven approach Aptitude in delivering attractive presentations Bachelors or Masters Degree,
Posted 2 months ago
0 years
0 Lacs
Palakkad, Kerala, India
On-site
Key Responsibilities Promote insurance products through assigned bank branches Understand customer needs to suggest appropriate insurance solutions Build strong relationships with bank staff to generate leads Educate customers on policy features, benefits, and terms Ensure smooth onboarding and policy issuance processes Meet sales targets set by the insurance company Maintain records of leads, interactions, and closures Provide post-sales support and address customer queries Participate in training sessions and product updates Coordinate between the bank and the insurance company for seamless operations About Company: The Jobs Cruze logo is already a spirited signature that proudly headlines the vision we pursue and those we serve and stand for. We are pioneers of organized recruitment services in India. Over the years, we have served as the most prominent staffing and recruitment partners to multinationals and leading Indian businesses, and as a result, emerged as a leading recruitment brand nationally. The organisation also owns an AI-powered resume builder portal.
Posted 2 months ago
0.0 - 31.0 years
2 - 5 Lacs
Palakkad
On-site
Company Description Space Academy is an innovative upskilling platform focused on empowering individuals with cutting-edge knowledge and skills in AI and advanced technologies. We aim to bridge the gap between education and industry by offering expertly designed courses tailored for the next generation of tech professionals. By combining state-of-the-art learning tools, practical applications, and real-world projects, we equip learners for the fast-evolving tech landscape. Our mission is to democratize access to high-quality AI education, fostering innovation and enabling career growth for all. With a team of dedicated experts and a learner-first approach, Space Academy is dedicated to transforming the future of education. Role Description This is a full-time remote role for an Academic Counselor. The Academic Counselor will be responsible for providing student counseling and academic advising, assisting students with career counseling, and supporting their educational journey. This includes guiding students on course selections, helping them achieve their academic goals, and addressing any academic concerns they may have. Qualifications Skills in Student Counseling and Academic Advising Strong Communication skills in English & Malayalam Experience in Career CounselingBackground in Education is required Excellent interpersonal and organizational skillsAbility to work independently and remotely Bachelor's degree in engineering , Counseling, Education, Psychology, or related field Experience in the Edu-tech industry is a plus
Posted 2 months ago
10.0 - 15.0 years
3 - 4 Lacs
Palakkad
Work from Office
Conduct periodic servicing and maintenance of all AC equipment including split ACs, central air conditioning systems, and HVAC installations. Perform comprehensive maintenance of Air Handling Units and external compressor units across the units. Provident fund Health insurance
Posted 2 months ago
3.0 - 7.0 years
3 - 7 Lacs
Palakkad
Remote
Develop a network of dealers and distributors in the assigned region and achieve the Sales target assigned to him/her. Use field data for assigned market to identify brand/pack gaps in territory Design and implement local Sales promotion scheme. Set clear volume targets and KPIs for his/her team. Conducting regular feedback sessions with team members and providing necessary inputs. Carry out coaching, mentoring and hand holding for the team members and develop upon their required skill set. Will be accountable for the assigned market (key accounts and outlets). Ensure regular updating of sales MIS and update the reporting officer on daily basis. Compiling and analyzing sales figure on regular basis.
Posted 2 months ago
0.0 - 4.0 years
1 - 3 Lacs
Palakkad
Work from Office
Responsibilities: * Monitor steam pressure & temperature levels * Follow safety procedures at all times * Operate boilers safely & efficiently * Maintain equipment through regular checks * Control valves & steam pipes Health insurance Provident fund Food allowance Annual bonus
Posted 2 months ago
0 years
0 Lacs
Palakkad, Kerala, India
Remote
About Us - CodInn Solutions CodInn Solutions is an international, fast-growing company offering remote IT management and automation services. We work mainly with e-commerce businesses and digital brands, helping them run smoothly, securely, and without technical stress. We're a lean, result-driven team. We value action over words, and results over intentions. We operate 100% remotely, with full flexibility and total trust in the right people. The Role - Business & Marketing Associate We're looking for a motivated, independent, and client-focused person to help us grow CodInn by : -Building and managing our online presence (especially on LinkedIn) -Finding new clients, especially in the e-commerce space -Writing clear, persuasive messages and outreach communications (with ChatGPT if needed) -(Optional) - Supporting the conversation with clients until the deal closes Required Skills (mandatory)- Lead Generation - -experience finding and contacting potential business clients- -Basic SEO or online visibility - understanding how to make a company visible online- -B2B Communication - professional, clear messaging to decision-makers- -Self-discipline - you'll be expected to reach daily targets without reminders- -Fluent English writing - especially in outreach and profile setup (Applications that don't show these skills clearly will not be considered) Bonus Skills (very appreciated)- Experience in client negotiation or deal closing- Familiarity with CRM tools or Google Sheets- Experience in email marketing, sales copywriting or inbound B2B lead nurturing- Ability to manage a full sales conversation from start to close (Candidates with these bonus skills will be strongly prioritized) Compensation - Fully Performance-Based This is a freelance role with no fixed salary - you earn based on the value you generate. - Guaranteed minimum for consistent contributors: 450/month - Most motivated collaborators exceed 1000/month - Payments are made immediately after client confirmation and payment - No earning limit - your results define your income What Kind of Person We're Looking For We don't expect you to know everything. But we expect you to learn fast, take initiative, and bring real energy to your work. You're someone who: -Doesn't wait for instructions to start moving - Tries to understand the bigger picture - Delivers consistently, even without constant reminders - Wants to build something meaningful, not just complete tasks We value mindset more than credentials. If you're ready to grow, act, and take responsibility - you'll fit in perfectly. Why This is a Real Opportunity This is not a social media assistant gig. It's a real business-building role for people who want: - To work from anywhere with 100% flexibility - To develop real-world digital skills (client acquisition, outreach, B2B communication) - To be rewarded based on impact, not time spent - To grow with a company that rewards loyalty and initiative How to Apply? Submit your CV (mandatory) and a brief message explaining how you've helped a business grow or acquire clients even small results count. Only serious applicants will be contacted. We don't hire for potential. We hire for proof
Posted 2 months ago
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