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9.0 - 14.0 years
20 - 30 Lacs
Chennai
Work from Office
Key Responsibilities: Define and own the technical architecture and system design of end-to-end full stack applications. Lead design and implementation efforts across the frontend , backend , and cloud infrastructure . Choose appropriate frameworks, tools, and technologies to ensure scalability , security , and performance . Collaborate with cross-functional teams including product, design, DevOps, and QA to deliver high-quality software solutions. Establish coding standards , best practices , and perform code reviews to maintain code quality. Design and implement RESTful APIs , microservices , and cloud-based deployments using CI/CD pipelines. Evaluate and integrate new technologies and frameworks aligned with business needs and long-term goals. Mentor junior and mid-level developers, providing guidance on solution design and technical challenges. Ensure adherence to security , compliance , and data governance standards in application design. Domain: Life sciences or Pharma (Preferred)
Posted 6 days ago
9.0 - 12.0 years
0 - 3 Lacs
Pune, Chennai, Bengaluru
Hybrid
Experience - 9 years - 12 years Location - Mumbai / Chennai / Bangalore / Pune Develop and maintain scalable data pipelines using PySpark and Spark SQL for processing large datasets efficiently. Write clean, reusable, and optimized code in Python for data manipulation, analysis, and automation tasks. Design and implement ETL workflows to extract, transform, and load data from various structured and unstructured sources. Collaborate with data engineers, analysts, and stakeholders to understand data requirements and deliver solutions. Optimize Spark jobs for performance tuning, resource utilization, and minimizing execution time. Work with distributed computing frameworks to process and analyze big data in a cloud or on-premises environment. Develop and maintain unit tests to ensure the accuracy and reliability of data pipelines and transformations. Utilize Spark SQL for querying and managing large datasets stored in distributed systems like Hadoop or cloud storage. Monitor and troubleshoot data pipeline issues, ensuring reliability and timely delivery of data. Stay updated with the latest advancements in PySpark, Spark SQL, and big data technologies to improve existing systems.
Posted 6 days ago
7.0 - 12.0 years
10 - 14 Lacs
Kolkata, Chennai, Delhi / NCR
Work from Office
Role: Regional Sales Manager Job Type: Full Time, Permanent Location: Kolkata (East Region), Chennai (South Region), Delhi (North Region) Number of Openings : 3 Experience Required: Minimum 5 years experience in cyber security Field Qualification: Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field. MBA or equivalent postgraduate qualification is preferred. Brief Role Description We are seeking a highly experienced and driven Sales Professional having 7–12 years of experience in B2B sales with minimum 5 years’ experience in cyber security field. The ideal candidate will take ownership of the complete sales cycle - from lead generation to deal closure - while building strong relationships with clients and driving business growth. Responsibilities: Formulate and implement strategic sales plans to meet revenue targets and drive customer base expansion within the East / South / North Indian region. Proactively identify and pursue new business opportunities through market research, networking and cold callings. Coordinate with operations and technical teams and educate, empower the team to capture cybersecurity services opportunity at the end customer. Foster strong post-sales relationships to ensure customer satisfaction and identify opportunities for upselling and cross-selling. Deliver accurate sales forecasts and provide timely, detailed reports to Executive. Skills Required: Ability to handle complex sales cycles and decision-making units. Self-motivated with a high level of accountability and initiative. Extensive professional network and comprehensive market knowledge of East / South / North India Corporate sector. Thorough understanding of CRM systems with the ability to generate and analyze sales reports effectively. Engage with clients in strategic discussions to provide best in class cybersecurity. Proficiency in delivering impactful presentations to clients, showcasing cybersecurity solutions with clarity and compelling manner. Conduct market research and identify leads. Proven track record in the sales of cybersecurity technologies or enterprise software solutions. Experience in engaging and collaborating with government entities and PSU clients. About Company Innspark is the fastest-growing Deep-tech Solutions company that provides next-generation products and services in Cybersecurity and Telematics. The Cybersecurity segment provides out-of-the-box solutions to detect and respond to sophisticated cyber incidents, threats, and attacks. The solutions are powered by advanced Threat Intelligence, Machine Learning, and Artificial Intelligence that provides deep visibility of the enterprise’s security. We have developed and implemented solutions for a wide range of customers with highly complex environments including Government Organizations, Banks & Financial institutes, PSU, Healthcare Providers, Private Enterprises. Website : https://innspark.in/
Posted 6 days ago
3.0 - 5.0 years
4 - 5 Lacs
Chennai
Work from Office
Male Candidates from the background of Construction , Manufacturing and other Non IT industries and from Recruitment Agencies only preferred. To screen candidates, compile shortlists and interview candidates. To Update our internal databases.
Posted 6 days ago
1.0 - 2.0 years
3 - 4 Lacs
Chennai
Work from Office
• Should have rich experience of inside sales and driving admissions in higher education space • Convert student (enquiry / leads) into admission • Counsel students and apprising them with program features, pedagogy, curriculum • Clarify and handle questions pertaining to course, program selection and career planning • Having discussions with parents/other counsellors and clarifying their doubts • Work with the marketing team to help them drive more traffic and generate more leads, based on your feedback • Actively tracking and following up on potential leads. • Maintaining MIS reports • The candidate will directly report to the Admissions Head of the company Skills: • Very good communication skills, fluent in English & Tamil • Must be a self-starter and should be able to work with minimum guidance • Attitude to work in a start-up environment • Experience working with an education company is preferred
Posted 6 days ago
6.0 - 9.0 years
0 - 1 Lacs
Pune, Chennai, Bengaluru
Hybrid
Virtual Drive This weekend Looking for candidates having relevant of max 2 years experience in .net, java , angular and React Js
Posted 6 days ago
6.0 - 11.0 years
6 - 15 Lacs
Chennai
Work from Office
Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM: Walk-In Drive on 14th June 2025 at Chennai. Note : Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume Please use below link to apply and register your application.https://career.infosys.com/jobdesc?jobReferenceCod e = PROGEN-HRODIRECT-215777 Interview Information Interview Date: 14th June 2025 Interview Time: 10:00 Am till 01:00PM Interview Venu e: Infosys BPM Limited - Pacifica Tech park, Old Mahabalipuram Road, Near Punjab Bank, Navalur, Chennai, Tamil Nadu 603103 Documents to Carry Please carry 2 set of updated CV (Hard Copy) Carry any 2 photo Identity proof (PAN Card mandatory /Driving License/Voters ID card/Passport ) Designation: Domain Lead (digital) Job Location: Chennai Experience: 6 - 12 yrs Shifts: Should be flexible Key Responsibilities: Define and lead full-funnel digital strategy across SEO, SEM, Paid Social, Programmatic, and Email. Drive performance marketing initiatives owning budgets, forecasting, media planning, and execution. Build and lead a high-performing digital team; mentor specialists and oversee client relationships. Guide SEO roadmap including technical audits, content planning, and authority building. Oversee paid media campaigns on Google, Meta, LinkedIn, Programmatic platformsensuring performance against KPIs. Develop advanced reporting frameworks using GA4, Looker Studio, and campaign dashboards to measure ROI and growth. Collaborate with content, product, creative, and analytics teams to align digital with broader business objectives. Identify emerging digital trends, tools, and opportunities for innovation and growth. Ensure data-driven decision-making across campaigns through deep analysis and regular optimization cycles. Present performance insights and strategic recommendations to leadership and key stakeholders. Required Skills & Qualifications: Preferred Qualifications: Graduate in any stream. 6 - 12 years of digital marketing experience, including at least 4 years in a leadership role. Proven track record in scaling multi-channel campaigns and improving digital ROI. Strong expertise in Google Ads, Meta Ads, SEO tools, GA4, Programmatic platforms, and automation tools. Excellent leadership, analytical, and stakeholder management skills. Strategic thinker with a hands-on approach and growth mindset. Please find below some additional points for your consideration: Digital Marketing- (Programmatic) Digital Marketing Specialist with hands-on experience in programmatic advertising. Working knowledge of SEO, paid search (PPC), social media marketing, and email marketing. Candidate will play a key role in executing multi-channel campaigns, optimizing performance, and contributing to overall digital strategy. Key Responsibilities: Plan, execute, and optimize programmatic ad campaigns across platforms. Support and collaborate on SEO, PPC, social media, and email marketing initiatives. Analyze performance data and generate actionable insights. Coordinate with internal teams and external partners to ensure campaign alignment and delivery. Requirements: Proven hands-on experience with programmatic advertising platforms (e.g., DV360, The Trade Desk). Solid understanding of SEO, Google Ads, Meta Ads, and email marketing tools. Strong analytical skills and proficiency in marketing performance tools (e.g., Google Analytics, Data Studio). Ability to work cross-functionally and manage multiple campaigns simultaneously. Regards, Infosys BPM
Posted 6 days ago
0.0 - 5.0 years
4 - 5 Lacs
Chennai
Work from Office
External job description AI is the most transformational technology of our time, capable of tackling some of humanitys most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are looking for those candidates who just dont think out of the box, but make the box they are in Bigger. The future is now, do you want to be a part of it? Then read on! Key job responsibilities Maintain and follow strict confidentiality as customer privacy is our most important tenet Work with a range of different types of data including, but not limited to: text, speech, audio, image, and video Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly. Demonstrate proficiency in generating high quality human insight data across a range of modalities, inclusive of text, image video and audio. Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks. Eye for detail and ability to pivot from one category of requirement to another instantaneously. Demonstrate support on daily operational deliverables for multiple task types assigned to you and the team Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs. Responsible for identifying day-to-day process and operational issues in Standard Operating Procedure, tools and suggest changes to unblock operations Demonstrate ownership in floor support to clarify internal queries during execution on need basis A day in the life We are looking for a ML Data Associate (MLDA) to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data. Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial. NOTE: This is a one-year full time contract position with Amazon that involves rotational shifts and five days of work from office. We are looking for candidates who are proficient in English .
Posted 6 days ago
1.0 - 4.0 years
3 - 4 Lacs
Chennai
Work from Office
Dear All, We are excited to announce an excellent opportunity for aspiring professionals to kickstart their career in SAP FICO! Position: SAP FICO Trainee Eligibility: Candidates with domain experience in the finance field Work Location: Chennai (Work from Office) Package: 4.2 LPA (3.6 LPA Fixed + Benefits) Notice Period: Immediate to 15 Days This is a great opportunity for individuals from the finance domain to transition into the SAP FICO stream with hands-on exposure and learning. If you or anyone you know is interested, please share the updated resume to vineeth.thulasi@applexus.com . To know more about us, visit: www.applexus.com Best Regards,
Posted 6 days ago
4.0 - 9.0 years
4 - 8 Lacs
Bhopal, Mumbai, Nagpur
Work from Office
Urgent Requirement For Territory Manager/ Managing Partner(Agency Channel) Location- All over India Experience- min 3yrs in insurance (agency channel) Local Experience: Must be based in the city for at least 3 years Age- 25-40 yrs Required Candidate profile Education: Graduate Stability: stable employment history should have at least 2yrs of average stability Business Volume: Managed 30-50 lakhs in the last financial. Reg, Mansi Patankar 9324433066
Posted 6 days ago
4.0 - 6.0 years
0 - 3 Lacs
Pune, Chennai, Bengaluru
Hybrid
Experience - 4 years - 6 years Location - Chennai / Pune / Mumbai / Bangalore Strong in-depth knowledge of databases and database concepts to support Design/development of Datawarehouse/Datalake application Analyze the business requirements and work with the business and data modeler to support dataflow from source to target destination. Follow release and change processes: distribution of software builds and releases to development , test environments and production. Adheres to project's SDLC process (Agile), participates in Team discussion, scrum call, and works collaboratively with internal and external team members. Develop ETL using Ab Initio, Databases: MS SQL server, Bigdata, text/excel files. Should engage in the intake/release/change/incident/problem management processes. Should be able to prioritize and drive all the relevant support priorities including (Incident, change, problem, knowledge, engagement with projects ). Develop and document a high-level Conceptual Data Process Design for review by Architect, data analysts that will serve as a basis for writing ETL code and designing test plans. Thoroughly unit test ETL code to ensure error free/efficient delivery. Analyze several aspects of code prior to release to ensure that it will run efficiently and can be supported in the production environment. Should be able to provide data modeling solutions. Kindly share your updated resume to AISHWARYAG5@hexaware.com
Posted 6 days ago
3.0 - 5.0 years
5 - 8 Lacs
Chennai
Work from Office
> Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally No Performance Parameter Measure 1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros 2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score Mandatory Skills: Performance Testing.
Posted 6 days ago
5.0 - 8.0 years
7 - 10 Lacs
Chennai
Work from Office
Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: PEGA.
Posted 6 days ago
5.0 - 8.0 years
7 - 10 Lacs
Chennai
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Spring Boot.
Posted 6 days ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Title Power BI Developer Collaborate with all levels of finance organization on reporting requirements for both internal and external customers. Work independently and in partnership with business owners to provide innovative interactive reporting solutions to address a wide range of business needs using Power BI, Power Query, VBA, Cognos and other reporting tools. Transform financial data into visualization charts using Power BI and other reporting tools. Leverage multiple databases to merge and compile information to calculate relevant financial and business performance metrics. Maximize automation of routine tasks and processes using advanced toolsets (Artificial Intelligence or ‘AI’, Optical Character Recognition or ‘OCR’, Robotic Process Automation or ‘RPA’ or ‘Bots’). Automate translation and migration of data between different systems (Costpoint, Cobra, EPM, EDW, OnBase). Ensure data quality by identifying and correcting errors, inconsistencies, and missing data to improve accuracy. Create documentation and work instructions for applications and processes, ensure compliance with KBR IT standards and controls. Basic Qualifications Bachelor’s Degree or equivalent in Finance, Accounting, Business Information Technology, Business Analytics, Information Systems or a related field. Proficiency in Power BI, Data Modeling, SQL, VBA, Power Query. Expert understanding of Power BI functionality (reporting, publishing, security, mobile app). Foundational understanding of financial reporting metrics (Revenue, Cost of Goods Sold, Indirect Rate Application, EBIT, Cashflow, DSO, DPO) Working knowledge of project management core concepts (contract types, cost sets, schedule, budgets). Experience with data analysis techniques, data integration, data modeling and data visualization. Familiarity with basic software testing and implementation concepts and methods. Preferred Qualifications Working knowledge of Costpoint, Cobra, Hyperion (EPM, FCCS), OnBase, EDW, MSD. Capability with alternate programming and reporting tools (DAX, Python or R, Appian, Cognos). Project management Professional (PMP) or EVMS certification. R2107434 Show more Show less
Posted 6 days ago
0.0 - 5.0 years
3 - 8 Lacs
Chennai
Work from Office
Apply directly in below link Link :: https://www.jobs.global.fujitsu.com/job/Japanese-Language-Expert-Project-Coordinator-1719/1719-en_US/ or Mail me your Resume along with below details to Priya.jagadale@fujitsu.com Name :: Contact no :: JLPT level :: Total Exp :: Rel Exp :: Cur Ctc :: Exp Ctc :: Current location :: Ok for Chennai location :: Ok for WFO :: Ok for 24/7 :: Role & responsibilities Perform software-related translations and technical translations from Japanese to English and vice versa. Handle customer communication in both Japanese and English, ensuring clear and effective communication of technical issues, solutions, and updates. Conduct Root Cause Analysis (RCA) on software defects and issues, providing detailed reports in both Japanese and English. Collaborate with the development and QA teams to understand product updates and changes, and translate technical specifications as needed. Assist in creating and maintaining bilingual documentation of software products, technical procedures, and QA processes. Provide language support to other team members as needed. Business process and service improvement for service enhancement. Training and team development, Mentoring, coaching -Business Process and Service Improvement. S&R (Sense and Respond) Communication Cell Regards, Priya.jagadale@fujitsu.com
Posted 6 days ago
7.0 - 12.0 years
16 - 31 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
DATA ARCHITECT- Data Architecture, Big Data, Data Modeling, or Database Administration, any DBMS,Oracle/SQL Server/PostgreSQL/MySQL Database Expert-Database Mgmt, SQL, Data Modeling, Data Warehousing, ETL, any DBMS Oracle/SQL Server/PostgreSQL/MySQL
Posted 6 days ago
3.0 - 5.0 years
4 - 7 Lacs
Chennai
Work from Office
Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy Mandatory Skills: Tableau.
Posted 6 days ago
2.0 - 5.0 years
3 - 7 Lacs
Chennai
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
Posted 6 days ago
5.0 - 8.0 years
8 - 12 Lacs
Hyderabad, Pune, Chennai
Work from Office
Candidates should possess between 8to 10 years of experience in software test automation utilizing Java/J2EE, with a strong understanding of OOP concepts, design patterns, recursive and non-recursive programming, method overloading, method overriding, ArrayList, Vector, serialization, HashSet, and more. A minimum of 3 years of automation experience is mandatory, with overall experience exceeding 5 years. Proven, deep hands-on coding skills with Selenium WebDriver, BDD, and JavaScript are essential, along with experience in framework development. Experience in API automation using RestAssured or Selenium (NOT Postman or SOAPUI) is required. Hands-on experience with CI/CD practices utilizing Maven, GitHub, Jenkins, and TestNG is crucial. Candidates should have experience in continuous test automation using Jenkins or Azure DevOps. Experience in enabling in-sprint automation is also necessary. Familiarity with Automation Life Cycle activities, such as feasibility studies, estimations, proof of concepts, and possessing strong communication skills, is important. Nice to Have: Knowledge of AWS, Kubernetes, Ansible/Chef, Docker, MongoDB, JavaScript, Spring Boot, Nexus/JFrog, etc., is a plus. Familiarity with code quality tools such as Sonar, Jacoco, and SeaLights is advantageous. Exposure to AI/ML concepts and insights on their applicability to testing is beneficial. Experience with non-functional testing, including performance testing (using JMeter), accessibility testing (using JAWS), and visual testing (using Applitools), is desirable. Familiarity with Site Reliability Engineering (SRE) practices is also a plus. Work Location: Pune, Bangalore, Chennai, Hyderabad. Mandatory Skills: SDET.
Posted 6 days ago
3.0 - 7.0 years
5 - 8 Lacs
Chennai
Work from Office
JOB DESCRIPTION Job Purpose As an individual contributor role, you will be working as a part of data team, responsible of understanding the business requirements, feasibility of data, taking ownership of the tasks and using best practices. He/she will be responsible for designing and implementing the Data solution. Organizational Relationships Key Responsibilities Working with the business to understand processes and capture requirements. Write efficient, clear code and able to articulate what has been implemented and why and along with accompanying test suites. Working with dynamic agile environment. Status reporting both to business and technology management. Provide seamless support to all the business functions. Support the data management activity for doing dashboards Application support as part of team. Functional Responsibilities Develop, design, test and implement complex database programs using Oracle and third-party tools. Designing & creation of table structures Ensure that database programs follow V3 standards. Ability to write & de-bug complex SQL queries Performance tuning of SQL's, application programs and instances. Evaluation of new and upcoming technologies. Providing technical assistance, problem resolution and troubleshooting support. Job Requirements Graduate / Post Graduate. Qualification & Experience Functional Competencies 2-5 years of experience in PL SQL Development Experience in PLSQL Development. Strong experience with oracle functions, procedures, triggers, packages & performance tuning. Hands on development using Oracle SQL & PL/SQL. Experience with Oracle Version 10g, 11g, 12c. Performance tuning of SQL's, application programs and instances. Experience in Query optimization, Experience / Knowledge of Reporting tool Deep Understanding of DB & DWH concepts Strategic and analytical thinking, Problem solving and decision-making skills Behavioral Competencies Strong communication & interpersonal skills People Management & Networking skills
Posted 6 days ago
4.0 - 6.0 years
0 - 3 Lacs
Chennai, Bengaluru
Hybrid
Deep understanding of MSSQL, SSIS, and SSMA technologies. Collaborate with clients to understand project requirements and translate them into technical solutions. Develop, test, and deploy MSSQL databases, SSIS packages, SSMS, and Python scripts to meet project objectives. Design and implement project management artifacts, including project plans, timelines, status reports, and documentation. Lead and participate in project meetings, providing updates on project status, risks, and issues. Conduct code reviews and provide constructive feedback to ensure code quality and adherence to best practices. Troubleshoot and resolve technical issues, collaborating with cross-functional teams as needed. Stay current with industry trends and emerging technologies, continuously enhancing technical expertise.
Posted 6 days ago
3.0 - 7.0 years
4 - 8 Lacs
Chennai
Work from Office
Dear Candidate, Hope your doing great !! We do have an urgent opening for the role of .Net Developer with our Chennai office completely Work from office, kindly go through the requirement below and do reach with your updated resume if your would like to explore more about the job role. Mail to : k.kumar@kwglobal.com Role & responsibilities : Must have min 3 + years of experience in .Net with MVC framework Experience in Web Development in .NET Experience in .Net Web Application development using Asp. Net, C#, Sql Server Must have Experience in MVC Framework Good In Angular JS, jQuery and Node JS Should be good at OOPs concept. Develop documentation throughout the software development life cycle (Development in Multi-tier Architecture Technology: ASP.NET, C#, MVC Framework, jQuery, AngularJS, SQL. Preferred candidate profile : Looking for candidate who can do work from office and who can join within 30 days of notice period ,should be ready to work on 2 Saturdays in a month. Perks and benefits : Health Insurance + All statutory Compliance About Us: KnowledgeWorks Global Ltd. (KGL) is a technology company focused on reinventing publishing and printing technology and education technology. KGL is born out of merging the worlds premier publishing technology and services companies, Cenveo Publishers Services, Cenveo Learning, SheridanPubFactory, and Sheridan Journal Services. The new entity is poised to become a leader in technology services and product innovation. KGL has over 1800 employees worldwide. https://www.pubfactory.com/ https://www.sheridan.com/ https://www.kwglobal.com/about-kgl Thanks & Regards Ramesh Kumar K - Sr. Human Resources (Talent Acquisition Team) k.kumar@kwglobal.com
Posted 6 days ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Description We are looking for passionate and talented software engineers who have experience building innovative, critical, high volume applications that customers love. This is a high visibility team where you will get a chance to make a positive impact on customer experience. Africa MiddleEast & Turkey (AMET) Payments Tech Team’s vision is to delight our customers with the best payment experience in the world! To achieve this vision, we are in search of a talented technical engineer and craftsman who builds robust software that scales as well as client-facing features which are intuitive and simple to use. Our team takes a world view of payments for all of Amazon and builds highly customized and seamless payment experiences for our global customers. This focus on geography and customer requires working on different technologies & back-end systems in order to meet the needs of our customers. Our back-end systems are always available and guarantee that our customer’s orders are never lost and always processed even when downstream services are down. Our team is highly motivated and in need of a engineer who can take the technical reigns of the team and steer them in the direction of our vision. You are a technical leader and craftsman with a proven track record of successful delivery. You are someone who will enjoy the challenge of working on complex and highly disparate technologies – from front-end Android development to back-end highly distributed systems. You are security-conscious and continually analyze software for potential threats to safeguard customer trust. You are interested in a high growth career opportunity and enjoy building software that brings smiles to our customers. Key job responsibilities Work with the team to help solve business problems. Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security. Use software engineering best practices to ensure a high standard of quality for all of the team deliverables. Write high quality distributed system software. Work in an agile, startup-like development environment, where you are always working on the most important stuff. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience 3+ years of programming using a modern programming language such as Java, C++, or C#, including object-oriented design experience Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ Job ID: A2947272 Show more Show less
Posted 6 days ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Description Amazon eCommerce Selection and Catalog Systems group at Amazon Development Center, India focuses on making direct impact on Selection for Amazon’s Retail & 3rd party marketplace business across markets worldwide. Selection Monitoring team within this group owns end to end processes for discovering, prioritizing and adding new selection and enrich existing selection with accurate information for customers. This drives one of Amazon’s core focus areas: providing the widest selection to customers. We are looking for a leader to manage multiple teams and own overall planning and delivery of services to support multiple programs for the Selection Monitoring Program Operations team. The person will be expected to be skilled in understanding customer needs, building customer confidence by setting up robust processes, delivering results consistently and drive regular communication using sound reporting metrics. The person will also be responsible for driving cost reduction (through process standardization and automation), quality improvements (by adopting appropriate audit and measurement mechanisms), and business impact across programs. The individual will also be a point of escalation for multiple teams spanning multiple orgs at Amazon. Skills The individual will draw upon critical thinking, and problem solving skills and is expected to have strong business judgement and organizational skills. The individual should be comfortable working with business leaders at all levels, including senior management. The individual must be comfortable in dealing with ambiguity and come up with quick solutions. A successful candidate will have a developed skill set in the following areas: Understanding customer needs and priorities to define a program charter and manage requirements from a diverse set of business stakeholders and senior management. Prior experience in business data analysis which cuts across customer needs, operational processes & metrics to identify improvement areas Design and implement PMO framework to ensure seamless tracking of all the programs and timely reporting of status to leadership. Own defining and reporting program goals, periodic updates on program status and initiatives through Monthly/Quarterly stakeholder connects. Responsible to continuously improve processes and drive automation by partnering with technology teams. Define new product features by integrating the learning from users and improve the accuracy of decisions from the automated solution. Key job responsibilities The role involves influencing peers and stakeholders in other functions to achieve functional and business goals assigned. The ideal candidate actively seeks to understand Amazon’s core business values and initiatives, and translates those into everyday practices. Some of the key result areas include, but not limited to: Set the vision, direction, and culture of the team by managing individual and team performance, influencing without authority to meet expectations and goals Define and execute tactical and strategic plans towards achieving the program vision and goals Work with program, operations, and engineering / product management teams to align on program requirements and jointly develop solutions for large business problems Serve as leaders and point of contact for escalations and resolution for business problems. Develop team goals and metrics that allow for accurate measurement and traction towards solving a business problem. Basic Qualifications 5+ years of working cross functionally with tech and non-tech teams experience 5+ years of program or project management experience 5+ years of delivering cross functional projects experience Experience defining program requirements and using data and metrics to determine improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership MBA (or equivalent Master’s degree) with at least 8+ years of experience in managing data oriented operations with a minimum of 3 years of experience in interacting with global customers / stakeholders. Ability to think both strategically and tactically to drive execution. Should be equally comfortable with long term planning and day to day execution against goals and customer commitments. Strong process/project management skills and ability to make right prioritization decisions. Preferred Qualifications 2+ years of driving process improvements experience Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI MAA 15 SEZ - K20 Job ID: A2967269 Show more Show less
Posted 6 days ago
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