76771 Jobs in Chennai - Page 13

Tata Asset Management Limited Cluster Head : Banking & PCG Position Title: Cluster Head : Banking & PCG Location: Hyderabad, Chennai. Department: Sales Reports to: State Head of Telangana & Tamil Nadu Respectively Job Description: Key Responsibilities: Promote and obtain market share for our products in the banking channel. Strong relationship building in banks and maintenance of AUM. Continuously enthuse and motivate sales staff of banks and PCG to sell our products. Train frontline sales staff; formulate sales promotion and other sales support activity. Gather market intelligence for product development process. Maintain RM database, proper follow up and tracking of market share Experience: 4-10 years of experience Qualification: Graduation / Postgraduate (Any), NISM -VA Skills And Abilities: Good communication & interpersonal skills Self-starter, self-motivated and should be a go-getter Flexibility & Adaptability Problem Solving and Decision Making Ability to take mature decisions from a business perspective

Dear Candidate, We are actively hiring for Fusion HCM Redwood with ORC/OLC/Talent. Experience: 3+ years Location: Chennai & Bangalore If interested, kindly share your resume along with below details to Richa.Rane@alphacom.in Full Name: Pan Card No: DOB: Total Experience: Relevant Experience: Current/Last Company: Current CTC: Expected CTC: Notice Period: Current Location: Preferred Location: Reason for job change: Share your passport size photo: Regards, Richa Rane Talent Acquisition Richa.Rane@alphacom.in

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team ManagementProductivity, efficiency, absenteeism 3 Capability developmentTriages completed, Technical Test performance Mandatory Skills: Fullstack MERN.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team ManagementProductivity, efficiency, absenteeism 3 Capability developmentTriages completed, Technical Test performance Mandatory Skills: SDET.

Role & responsibilities HOD will be responsible for academic and research excellence. The role involves managing faculty, driving curriculum innovation, and fostering student success. Candidates should have a strong academic background, leadership experience, and expertise in emerging technologies. The candidate must have a Ph.D. in the relevant field with a strong academic and research background. A minimum of 10 years of teaching and research experience, including leadership or administrative roles, is essential. Preferred candidate profile

Responsibilities: * Lead strategic vision & growth * Ensure financial performance & profitability * Oversee operations & manage team * Drive innovation & customer satisfaction * Collaborate with stakeholders on strategy & execution

About the Role M2P Fintech is looking for highly passionate, hands-on leader to deliver reliable and sustainable solutions to our customers. You will manage the team at site that is very fast paced and highly capable to troubleshoot, debug, fix the issues, and automate solutions. This role will suit an individual who excels in a challenging and dynamic environment, enjoys providing world-class support and is having a high level of customer centricity. What Will You Do in this Role Mentor and empower Site Engineers to deliver sound solutions for our customers within defined SLAs. The teams primary responsibilities include analysing and troubleshooting application and other open-source components related issues, debug and fix the issues, oversee the setup client / systems, and supervise change deployment. Build the team as the subject matter expert of applications, underlying architecture, and data relationships. Act as a Technical lead for critical incident and escalation calls by being a Single Point of Contact from the Bank’s end, Engineering and Product team. Partners with Product engineering teams, QA teams, IT teams and Project management teams and other internal stakeholders as required for successful resolution of issues reported to in production support. Identify opportunity and take the lead on automation projects that will improve processes and the usability of products for internal users. Create metrics and measure team performance. Assure the team follows / maintains proper attendance, reporting, issue tracking and support procedures. Understand the issues and communicate solutions effectively to technical and non-technical teams at Customers as well as internally to organisations team members and regularly update leadership teams on project status. What You’ll Need to be Successful in this Role BS/MS degree in Computer Science, Engineering, or established professionals with relevant experience. Minimum of 2+ years of experience in managing / leading a team with ability to mentor engineers from diverse backgrounds and skillsets. Minimum of 4+ years of experience in operations and application support background. • Experience in Lending domain with strong knowledge in LMS and LOS. Experience in managing Web and Mobile application support. Deep hands-on experience in SQL Queries and Log analysis. A great problem solver with ability to simplify complex issues. Great interpersonal and presentation skills with ability to meet deadlines. Experience in deployment activities. Experience in incident management life cycle. Flexible to work at odd hours / shifts and weekends to support incidents, releases, maintenance activities and large project sites

Roles and Responsibilities The Sales Manager has the responsibility of driving sales and achieving the sales target for the assigned Bank channel Drive sales and achieve targets through the bank branches Support the bank unit/tele channel unit with sales effort, in terms of generating benefit illustrations, analysing scope for business development Engage an open and trusting relationship with the bank unit staff Engage the employees of the bank channel in regular discussions to transfer knowledge about insurance, product offerings and understand their issues/ concerns about selling insurance (if any) Ensure that all service requirements are met, medicals facilitated, and customers are satisfied Spearhead all lead generation initiative from the bank whether through lead transfer, data-mining, referrals and others. Desired Candidate Profile Qualification - Min Graduate. Experience - 1yr of insurance sales exp Perks and Benefits CTC - Up to 3.5 Lakhs + Allowances and Incentives

About KnackForge KnackForge is a team-focused, culture-driven, high-performing software and hardware development company. We have offices in Chennai, India, and Tyler, Texas in the USA. At our core, we live the fact that a happy team makes a happy customer. We believe that our industry requires our team to constantly learn and develop themselves for self-improvement and to provide better experiences for our customers. We welcome energetic, driven, and very smart people into our culture and on our team. Get to Know Us and Be Amazed Visit our website Learn a little bit about our culture Learn a bit more about us Look at our GREAT Glassdoor Reviews - 5 Stars! Look at our GREAT Google reviews - 4.9! Responsibilities: - Own and manage the complete IT infrastructure lifecycle: hardware, software, servers and networks. - Lead procurement, deployment, configuration, and support for all endpoint devices (laptops, phones, etc.). - Maintain an accurate IT asset inventory (hardware and software); enforce IT asset management policies. - Monitor system health, performance, and security across all IT environments (on-premise). - Implement and manage user identity and access control systems (SSO, IAM, Active Directory, etc.). - Oversee installation and maintenance of productivity tools (email systems, collaboration tools, licenses). - Drive IT security policies and compliance (firewall, antivirus, encryption, backups, patching, audits). - Manage internal ticketing/helpdesk systems and ensure timely resolution of employee IT issues. - Coordinate with external vendors and software license partners. - Plan and execute IT infrastructure upgrades, disaster recovery drills, and system migrations. - Train and support employees on IT policies, tools, and best practices. Required Technical Skills: - 5+ years of experience in IT infrastructure and operations, with at least 1 years in a leadership role. - Proficiency in managing Windows/Mac/Linux systems, VPNs, LAN/WAN, firewalls, and routers. - Experience with enterprise tools: Microsoft 365, Slack, Zoom, Jira, Confluence, etc. - Familiarity with endpoint management tools (Jamf, Intune, SCCM, MDM solutions). - Expertise in cybersecurity best practices, encryption, compliance frameworks, and endpoint protection. - Solid experience with backup and disaster recovery planning. Soft Skills: - Strong leadership and organisational skills. - Excellent communication and collaboration abilities. - Proactive problem-solver with a service-oriented mindset. - Capable of working under pressure and prioritising critical issues effectively. Preferred Qualifications: - ITIL, CompTIA, CISSP, or other relevant certifications. - Experience in a software or SaaS company environment. - Familiarity with ISO 27001 or SOC 2 compliance processes. Join our family - we take care of our own Hungry? Depending on your shift, let us buy your lunch or dinner. We would love to take care of you and your dependents by providing medical insurance. Are you a wonderful, productive team member? Save time without a commute. Looking for more schedule flexibility? Enjoy working from home and be productive Enjoy your leisure time. We respect your scheduled days off. Do you want to develop yourself professionally? We not only encourage it, we provide the materials, pay for your certifications, and provide a bonus for certain certifications. Need a higher degree? Let us help you with our tuition reimbursement plan Are you looking for extra compensation every quarter? Here you go! We reward you with a performance bonus after evaluating your high-quality work on projects. Let's connect! Here's our process to get to know you Introductory round with our recruiting teamlet's get to know you. Technical Round 1Show us how smart you are. We would really love for you to join our team. Let's make a deal. We believe this and live it every day KnackForge is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts 2.Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3.Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc 4.Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: PEGA.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2Team ManagementProductivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2Team ManagementProductivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Veritas cluster Server.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2Team ManagementProductivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance Mandatory Skills: FullStack Microsoft .NET Smart Web App.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2Team ManagementProductivity, efficiency, absenteeism 3Capability developmentTriages completed, Technical Test performance Mandatory Skills: C Programming.

Were Hiring: hashtag#GolangDeveloper Location: Hyderabad | Chennai | Bengaluru Experience: 6+ Years | Hybrid/On-site Join our dynamic team of innovators as a #GolangDeveloper , where you'll build high-performance applications, design scalable #APIs , and help shape the future of our tech stack. If youre passionate about clean code, distributed systems, and #cloudnativedevelopment this is for you. What You’ll Bring 6+ years of hands-on experience in #Golang development. Bachelor’s degree in Computer Science, Engineering, or related field. Strong background in application design, development, and testing in #Agileenvironments . Proficient with #Git #workflows and version control in collaborative teams. Familiarity with open-source frameworks—bonus if you’ve contributed! Experience working with both #relational ( #PostgreSQL ) an #NoSQL ( #Couchbase / #Cassandra ) databases. Proven ability to design and develop #RESTAPIs for high-traffic applications. Hands-on experience with CI/CD tools like #GitHub Actions, #Jenkins , or hashtag#GitLab CI. Exposure to #Docker and #Kubernetes for containerization and orchestration. Strong problem-solving and critical thinking skills with a flair for innovation. Effective communicator who thrives in a collaborative environment. Preferred Skills (Bonus Points!) Experience in the payments industry or fintech domain. Exposure to multiple programming languages and distributed systems. Familiar with Atlassian tools like #JIRA and #Confluence . Why Join Us? Work on cutting-edge technologies Be part of a collaborative, learning-focused culture Contribute to high-impact projects that scale Enjoy growth opportunities, flexibility, and a strong tech community Interested? Let’s Connect! Share your resume at: koteswari.k@tekninjas.in Or tag someone who might be a great fit! Role & responsibilities Preferred candidate profile

Warm Greetings from SP Staffing!! Role: Informatica Developer Experience Required :5 to 8 yrs Work Location : Chennai Required Skills, Informatica powercenter Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Responsibilities: * Daily bookkeeping, managing receipts and payments, and reconciling accounts * Maintain financial records using Tally software * Prepare monthly reports on financials * Ensure compliance with accounting standards

Job Title: Piping E3D Designer Oil & Gas Projects Location: Chennai, Tamil Nadu Company: EPCOGEN Pvt Ltd Job Type: Full-Time Total Experience: 1015 years About EPCOGEN: EPCOGEN Pvt Ltd is an engineering services firm specializing in pre-bid, FEED, and detailed engineering for onshore and offshore oil & gas, refinery, petrochemical, and power projects. With office in Chennai, EPCOGEN offers end-to-end EPC solutions, including procurement, construction, and commissioning services. Key Responsibilities: • Develop 3D piping models using AVEVA E3D in accordance with project specifications. • Generate isometric drawings, piping layouts, and general arrangement (GA) drawings. • Collaborate with process, civil, structural, and stress analysis teams to ensure design integrity. • Review and incorporate vendor drawings and P&ID mark-ups into the 3D model. • Conduct model reviews and resolve clashes using E3D tools. • Prepare material take-offs (MTOs) and bill of materials (BOMs) for procurement. • Ensure compliance with international codes and standards (e.g., ASME, API). Qualifications: • Diploma or Bachelor's degree in Mechanical Engineering. • Proficiency in AVEVA E3D ; knowledge of AutoCAD and other 3D modeling tools is advantageous. • 10–15 years of experience in piping design within the oil & gas, refinery, or petrochemical sectors. • Familiarity with brownfield and greenfield project environments. • Strong understanding of piping materials, specifications, and support systems. Preferred Attributes: • Experience with E3D and AutoCAD software. • Ability to work collaboratively in multidisciplinary teams. • Strong communication skills and attention to detail.

To follow-up COMMODIF and LUPs to know the changes made in part design by engineering team To decide the impact of this change in Spare part catalogue with clear interchangeability confirmation To define sales mode in network based on the Technical documentation guide specified by SMR. To enable the feasible spare part for reparation based on Cost, Logistics, and Customer requirement inline to repair methods Mass production part and after sales part by passing Service technical offer (OTR) and also, to decide the impact of engineering part change to after sales with DEVO file (Design note) attached with new reference available for the project. Define the attributes of the New part like technical family, Supplier details, Colour, Material, also to create new after sales references for parts if need based on defines sales mode. To document the SIEs in Phenix Validate and Publish the SIE Reply to the network alerts management (HTL), raised by RIPL reHTLding the queries on finding Spare part number or any error on documentation use to be raise through HTL. The respective PTR VS has to respond to the urgent alerts within 2 days and for standard within 7 days. Ensure 100% adherence of Project Milestone in terms of Spare parts documentation. Confirm interchangeability & 100%-part documentation of the affected part within 3 weeks from the date of DEVO officialization Automotive Components Removal and Refit Bill of Materials – Analysis 2D & 3D Drawing reading Skills Problem Solving Analytical Skills Negotiation & Conflict Handling Skills

Role & responsibilities Monitor and evaluate voice interactions for quality assurance. identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Collaborate with training and operations teams to improve service quality. Ensure adherence to company standards and compliance guidelines. Conduct calibration sessions to align with quality parameters. Preferred candidate profile Minimum 1 year of experience as a quality analyst on papers. Proficient in MS Office. Excellent analytical and listening skills. Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in

Position Title : Associate Manager - Operations Qualification : Graduation/MBA in Aviation Relevant Industry/Sector Experience 8-10 years relevant experience in Airline Industry Technical Competencies * Framing and documentation of Departmental System Manual * Follow up on the report against the recorded MoM * Mapping, correcting, re-writing and revision of SOPs * Coordination for safety assessments Location : South CTC : Best in Industry

Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: Business Analysis.

Technical Requirements: Understanding of network protocols: SDWAN, SDLAN, TCP/IP, MPLS, BGP, OSPF, WLC, WAP, VLANs, Spanning Tree Protocol Experience working on Data center architecture (ACI, Spine & leaf, flat v/s hierarchical) SDWAN Viptela, Silver peak, Versa, Aryaka Monitoring and Ticketing tools - SolarWinds, Cisco Prime, Cisco DNAC, BMC, Jira, Service Now Understanding of network Load balancers F5, NetScaler, VMware AVI etc. Working knowledge on DNS/DHCP/IPAM, Cloud Proxy. Monitor network performance metrics like bandwidth utilization, latency, and packet loss to identify potential issues and proactively address them Role & responsibilities: . Resolving incident & problem on network technology mainly Routing / Switching / Wireless, SDWAN, SD LAN, DC Network. Ensuring the resolution within the SLA Resolving P1 & MIM on fast track Work with networking OEM for resolution and permanent Fix Work on capacity management and Change management as per best practice Knowledge of basic troubleshooting skills in network Working closely with inter domain team to resolve tickets and meet the SLA. Manage escalations, be a trusted advisor for the customer and work closely with customers in resolving customer query and action Running the service operations in close cooperation with other IT process owners and service owners. Prepare reports as per business requirements Ensure the tickets are close with in SLA and bring efficiency in addressing Preferred Certification: CCNA, CCNP, CCIE

Female candidate with excellent communication in English/ Hindi and Tamil, presentable, smart, able to handle Front Office, communication with visitors and buyers, maintain file of Site Visits, coordinate with Sales & Marketing Departments, etc Required Candidate profile Able to explain about the ongoing project, documentation, admin work, attendance, manage security and vendors. Employees attendance, permissions, weekly offs. Handle high end Customers with courtesy.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer