Job Title: Business Operations Manager

Carenexs is a medical-centred startup committed to enabling dignified, connected living through compassionate care and human-centered innovation. As we launch our operations, we are seeking a Business Operations Manager to lead and coordinate the initial start-up phase.

Role & responsibilities

Business Operations Manager

startup environment

Key Responsibilities

1. Lead Consultations and Stakeholder Engagement

• Facilitate consultations and discussions with potential clients, partners, and care ecosystem stakeholders to refine and validate CareNexs offerings.
• Collect, analyze, and synthesize insights from users and stakeholders to inform business and service strategies.
• Represent CareNexs in meetings, forums, and local networks, ensuring that the companys mission and values are effectively communicated.

2. Establish and Manage Relationships and Partnerships

• Identify, initiate, and maintain partnerships with healthcare providers, community organizations, technology partners, and service vendors.
• Develop collaboration frameworks and partnership agreements that support CareNexs operational and strategic goals.
• Build strong working relationships with local institutions and stakeholders in Cochin and beyond.
• Ensure smooth coordination and communication between internal teams and external partners.

3. Strengthen Business and Operational Systems

• Support the design and setup of operational processes from service delivery models to administrative systems.
• Oversee day-to-day operational functions including logistics, vendor coordination, and documentation.
• Contribute to business planning, budgeting, and resource allocation.
• Identify and implement improvements to streamline workflows and enhance efficiency.

4. Contribute to Strategic Growth and Innovation

• Provide feedback and insights that shape CareNexs evolving business model, product design, and service delivery approach.
• Collaborate with the leadership team to develop pilot initiatives and new service lines.
• Contribute to the creation of business development proposals, presentations, and impact reports.
• Play an active role in shaping CareNexs culture and organizational identity during its formative years.

Preferred candidate profile

Qualifications and Experience

• Masters degree in

  Business Administration, Management, Social Sciences, or related field

  .
• Minimum

  5 years of experience

  in operations, business coordination, or project management ideally in startups, health, social impact, or service sectors.
• Proven ability to build and manage relationships with diverse stakeholders.
• Experience in setting up or optimizing operational systems and processes.
• Strong analytical, communication, and organizational skills.
• Self-starter with the ability to adapt to a dynamic and evolving environment.
• Comfortable working both independently and collaboratively in a small, entrepreneurial team.

Personal Attributes

• Entrepreneurial Mindset:

  Thrives in a fast-moving, evolving environment and sees challenges as opportunities.

• Empathy and Integrity:

  Deeply aligned with CareNexs mission of compassionate, human-centred care.

• Strategic and Hands-on:

  Capable of both big-picture thinking and meticulous execution.

• Growth-Oriented:

  Eager to learn, take initiative, and grow alongside the company.

• Collaborative:

  Enjoys teamwork and values open communication and shared ownership.

What We Offer

• A leading role in a mission-driven startup working at the intersection of care, community, and innovation.
• Opportunities for professional growth as the company scales — with increasing leadership responsibilities.
• A collaborative, values-driven work culture that celebrates creativity and empathy.
• Competitive compensation aligned with experience and startup standards.

Please apply by sending your CV and a cover letter explaining your motivation to carenex2025@gmail.com. Kindly also indicate your expected salary and your earliest possible joining date.