Jewelry Sales Executive

This role is for one of the Weekday's clients

Salary range: Rs 250000 - Rs 350000 (ie INR 2.5-3.5 LPA)

Requirements

Education & Certifications

• A bachelor's degree is mandatory.
• MS Office certification or relevant coursework is preferred.
  

Knowledge

• Strong understanding of front-end retail operations.
• Proficiency in selling and customer service.
• Basic knowledge of jewelry, including Gold, Diamond, Platinum, and Silver, is an added advantage.
  

Skills

• Excellent verbal communication in English (mandatory) and regional language.
• Basic computer operation skills.
• Proficiency in email communication.
• Familiarity with Point of Sale (POS) systems.
  

Experience

• 1-3 years of relevant experience in front-end retail operations, preferably with a reputed retail brand.
• Freshers with strong communication skills and a customer-first attitude are also welcome.
  

Suitability Criteria

Competencies:

• People Orientation: Approachable, team player.
• Interpersonal Skills: Strong relationship-building ability.
• Result Orientation: Ownership mindset, problem-solving skills.
• Process Orientation: Organized, analytical.
• Empathy: Active listening, care, and service-driven mindset.
• Flexibility: Agile, open to learning.
  

Willingness & Values:

• Job Location: Bengaluru, India.
• Ability to adhere to brand guidelines and schedules.
• Willingness to work extended hours during weekends, festivals, and seasonal peaks.
• Shift: Minimum 9 hours with strict adherence.
• High integrity and ethical conduct (non-negotiable).
  

Key Responsibilities (KRA/KPI)

• Greet and assist customers while providing detailed product knowledge.
• Influence and drive jewelry sales.
• Achieve monthly and seasonal revenue targets.
• Maintain high standards of visual merchandising (VM) at the store.
• Address customer queries and provide excellent service.
• Follow up with customers to build long-term relationships.
• Ensure store cleanliness, safety, and overall presentation.
• Handle payment transactions and prepare merchandise for delivery.
• Retain and nurture existing as well as new customers.
• Monitor and manage store inventory effectively.
• Coordinate with inter-department teams.
• Operate POS, ERP systems, and Magento as required.
  

Core Skills

• Jewelry Sales
• Retail Sales