Jewellery Sales Manager

As a Jewellery Sales Manager, your role revolves around overseeing the daily operations of a jewelry store and leading a team of sales associates to ensure a high level of customer satisfaction. Your primary responsibilities include driving sales, managing inventory, and implementing effective sales strategies to meet and exceed targets. Additionally, you will be handling customer inquiries and complaints, maintaining store presentation, and overseeing staff training and development. In terms of Sales & Customer Management, you will be expected to lead and motivate your sales team to achieve sales targets and revenue goals. Providing exceptional customer service is crucial, which involves resolving complaints, building strong customer relationships, and ensuring customer satisfaction by addressing concerns promptly. Operational Management is another key aspect of your role, where you will manage daily store operations, maintain store cleanliness, and create a welcoming environment for customers. Monitoring inventory levels, replenishing stock, and implementing merchandising strategies to showcase jewelry and boost sales are also part of your responsibilities. Staff Management & Development is vital for the success of your team. You will conduct regular training sessions to enhance product knowledge, sales techniques, and customer service skills. Motivating and mentoring team members to foster a positive work environment and providing ongoing support and guidance are essential for team cohesion. In addition to the core responsibilities, you will be analyzing sales performance, preparing sales reports, and identifying areas for improvement. Ensuring compliance with regulations and maintaining a safe work environment are paramount. Coordinating promotional activities such as events and campaigns to drive sales and attract customers will also be part of your duties. This is a full-time position with a day shift schedule, requiring proficiency in English. The work location is in-person, where your expertise in sales, customer management, operational oversight, and staff development will be instrumental in driving the success of the jewelry store.,