4 Itinerary Creation Jobs

About RechargeZap: RechargeZap is a dynamic fintech platform offering a variety of services, including customized travel experiences. We are on the lookout for a dedicated Tours and Travel Manager to be a part of our team and contribute to enhancing our travel services for clients. As a Tours and Travel Manager at RechargeZap, you will play a crucial role in assisting customers with visa applications, ensuring a seamless and efficient process. Your responsibilities will also include creating tailor-made itineraries based on customer preferences, developing personalized travel packages that meet customer requirements and budget, and fostering strong relationships with travel service providers to deliver top-notch service. Additionally, you will be expected to provide expert advice to customers regarding travel destinations, plans, and available services, as well as offer solutions for any travel-related issues or requirements. Staying abreast of global travel trends, regulations, and industry changes will be integral to your role, along with handling escalations related to travel bookings or itinerary modifications. To qualify for this position, a Bachelor's degree in Tours and Travel Management or a related field is mandatory. While freshers are encouraged to apply, prior experience of 1-2 years in the travel and tourism industry would be advantageous. Proficiency in visa processes, travel planning, and itinerary creation is essential, along with strong organizational and communication skills. The ability to multitask effectively, manage tight deadlines, and utilize travel management tools and software proficiently are also key requirements. In return for your dedication and expertise, we offer a competitive salary package and the opportunity to be a part of a rapidly growing company with an innovative fintech platform. You will also have the chance to gain exposure to a diverse range of travel services and collaborate with international service providers. Join us at RechargeZap and be a part of our exciting journey in redefining travel experiences for our clients.,

Responsibilities : Help clients identify their ideal travel package based on their suggestions and requirements Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc. Regularly maintain a good relationship with our customers Provide end-to-end service while organizing a trip from booking tickets, reserving hotels, and creating the itinerary Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps Sell the appropriate tour package to the right customer Negotiate any customizations or modifications requested and accommodate to the best level possible Resolve any problem that arises regarding the trip for the customer Regularly update a database containing client details and their travel information Ensure this data is secured and handled appropriately Reach the sales and revenue targets Stay up to date on destinations and the properties What to expect from the role: Hands-on experience in planning travel packages and selling trips to clients Learning how to organize, multitask, and manage time Learn on the job regarding the best practices in travel management and tourism Exposure to the travel and tourism industry and its various responsibilities

A Travel Consultant is responsible for helping clients plan, book, and manage their domestic travel experiences. This role involves providing expert advice on travel destinations, accommodations, and transportation. The advisor ensures a seamless and enjoyable travel experience, catering to the specific preferences and needs of the clients. Experience Freshers are welcome, or individuals with previous experience in the travel industry or customer service are highly desirable. Knowledge of domestic travel destinations and services is a plus. Any degree in Travel and Tourism is recommended. Key Responsibilities Consulting with Clients: Assist clients in identifying travel preferences and goals, including budget, duration, and type of experience (e.g., adventure, relaxation, cultural). Provide personalized recommendations for destinations, accommodations, activities, and transportation based on client needs and preferences. Offer advice on local events, festivals, and seasonal travel recommendations. Trip Planning & Itinerary Creation: Create customized itineraries for clients, ensuring that all aspects of their trip (flights, hotels, car rentals, excursions, etc.) align with their preferences and travel goals. Ensure that all necessary travel documents (e.g., bookings, confirmations) are organized and provided to clients ahead of time. Make recommendations for dining, entertainment, and local experiences to enhance the trip. Booking and Reservations: Handle reservations for domestic travel, including flights, trains, buses, hotels, tours, and other services. Manage payment processing and ensure that all bookings are confirmed and accurate. Communicate with suppliers to arrange accommodations and activities based on client requirements. Customer Support and Problem Resolution: Provide ongoing support to clients before, during, and after their trip, addressing any issues or concerns that may arise. Handle last-minute changes, cancellations, and rescheduling, offering alternatives and solutions when necessary. Serve as a point of contact in the event of emergencies, travel disruptions, or unexpected challenges. Research and Staying Updated: Stay informed about the latest travel trends, domestic destinations, accommodation options, transportation routes, and regulations. Continuously research new destinations, services, and experiences to provide clients with fresh ideas and exclusive deals. Attend industry events, webinars, and training sessions to remain knowledgeable about the domestic travel market. Sales and Upselling: Promote additional travel services such as travel insurance, car rentals, guided tours, and activities. Meet sales targets by offering clients packages, upgrades, or add-ons that enhance their travel experience. Assist in marketing campaigns or promotions to attract new clients and maintain customer relationships. Skills Strong communication skills (written and verbal) to liaise with clients, suppliers, and stakeholders. Excellent organizational and multitasking abilities . Ability to work independently and as part of a team. Proficiency with booking systems, online research, and office software (e.g., Microsoft Office, CRM systems). Problem-solving and conflict resolution skills . Detail-oriented with a focus on customer satisfaction. Knowledge of travel regulations and safety guidelines.

As a Travel Sales Consultant, you will be responsible for driving sales, creating personalized travel itineraries, and providing excellent customer service to clients planning international travel. You will work closely with clients, vendors, and the internal team to ensure seamless operations and customer satisfaction. Key Responsibilities: Sales & Client Management: Identify new business opportunities, build relationships with prospective clients, and manage ongoing client relationships to increase sales for international destinations, including Vietnam, Bali, Hong Kong, Singapore, Malaysia, Thailand, Sri Lanka, Dubai, and others. Itinerary Creation: Design customized itineraries based on client preferences, interests, and budget, ensuring a memorable travel experience. CRM Management: Use CRM software to manage customer data, track leads, monitor sales activities, and follow up on potential clients. Vendor Negotiation: Negotiate effectively with vendors (hotels, airlines, ground operators) to secure the best deals and ensure competitive pricing for clients. Client Presentations & Follow-Ups: Present tailored travel packages to clients, answer inquiries, and resolve any issues or concerns promptly. Target Achievement: Meet or exceed sales targets and KPIs by maximizing opportunities and closing sales effectively. Market Research: Stay updated on the latest trends, promotions, and travel restrictions in key international destinations to offer clients the best options. Requirements: At least 4 years of experience in travel sales, with a focus on international destinations such as Vietnam, Bali, Hong Kong, Singapore, Malaysia, Thailand, Sri Lanka, Dubai, etc. Proven track record of achieving sales targets and delivering exceptional service to clients. Strong negotiation skills with the ability to work effectively with vendors and clients. Excellent communication and interpersonal skills with the ability to build and maintain relationships. Ability to create customized travel itineraries based on client requirements. Knowledge of the travel industry and its trends, as well as visa requirements, local regulations, and travel documentation. Ability to work independently as well as part of a team in a fast-paced environment.