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0 years

0 Lacs

pune, maharashtra, india

On-site

Join us as a Application Support Analyst at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. As an Application Support Analyst, you will be accountable for UKBA and Customer System & Risk production support, follow-the-sun mode with focus on exceling in service we provide to our colleagues and customers, you will be providing incident and problem management across the UKBA and Customer System & Risk Services. meeting the Banks SLA for incident management, joining MIM calls and supporting 24 x 7 x 365 systems. To b...

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4.0 - 8.0 years

20 - 25 Lacs

bengaluru

Work from Office

Seeking an experienced Delivery Lead to oversee the overall service delivery management for our Oracle Managed Services project. The Delivery Lead will ensure adherence to Service Levels described in the agreement and collaborate closely with the client's Service Delivery management personnel. The role involves managing the compilation of metrics around open tickets, backlog, aging, etc., and driving metrics-driven continuous improvement and customer satisfaction. Responsibilities : Oversee overall service delivery management Ensure adherence to Service Levels Collaborate with client Service Delivery management personnel Manage the compilation of metrics around open tickets, backlog, aging, ...

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4.0 years

0 Lacs

mumbai, maharashtra, india

On-site

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-ServiceNow – Senior As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem. The opportunity We’re looking for Senior with expertise in ServiceNow...

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0 years

0 Lacs

coimbatore, tamil nadu, india

Remote

Req ID: 335500 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Analyst - ITIL to join our team in COIMBATORE, Tamil Nādu (IN-TN), India (IN). "At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright ...

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2.0 years

0 Lacs

pune, maharashtra, india

On-site

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem. The opportunity We’re looking for Developer with expertise in ServiceNow Implementation to j...

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1.0 - 5.0 years

3 - 6 Lacs

bengaluru

Work from Office

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

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4.0 years

0 Lacs

kanayannur, kerala, india

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY-ServiceNow – Senior As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem. The opportunity We’re looking for Senior with expertise in ServiceNow Implementation to join the EYD GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being in...

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4.0 years

0 Lacs

trivandrum, kerala, india

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY-ServiceNow – Senior As part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem. The opportunity We’re looking for Senior with expertise in ServiceNow Implementation to join the EYD GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being in...

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8.0 years

0 Lacs

gurugram, haryana, india

Remote

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role Name And Description Microsoft Teams Team room Meeting specialist The opportunity We are looking for a top-notch technology savvy specialist willing to join the team implementing our Modern meeting room offering around the globe. As part of the team, you’ll have a chance to work in an interesting, diverse environment. Your Key Responsibi...

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4.0 - 5.0 years

0 Lacs

mumbai metropolitan region

On-site

Let’s be #BrilliantTogether ISS STOXX is actively hiring a IT Service Center Associate for Mumbai (Goregaon East) location. Overview The IT Service Center Associate will be the first point of contact for end-users seeking technical assistance. This role is responsible for providing prompt, courteous, and effective support for IT-related issues, ensuring minimal disruption to business operations. The associate will handle incidents, service requests, and provide guidance on standard IT tools and services. Shift hours : EMEA and AMER (Rotational shifts starting from 12 PM IST to 5 AM IST) Responsibilities Foster an engaging, proactive, and collaborative service department that is closely partn...

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89.0 years

0 Lacs

mumbai metropolitan region

On-site

Business Unit: Compliance, Risk and Internal Audit Reporting To: Senior Manager, Internal Audit – EMEA Shift: India Standard (India) About Russell Investments, Mumbai: Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 89-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is “Top 12 Ranked Consultant (2009-2024)” in P&I survey 2024 with $906 billion in assets under ...

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7.0 years

0 Lacs

hyderabad, telangana, india

On-site

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Are you interested in using the power of automation technology to transform the way IT services are delivered? The Tech@Lilly Enterprise Automation or...

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3.0 years

0 Lacs

hyderabad, telangana, india

Remote

About The Role The IT Support Analyst within Blackbaud Corporate IT is a level 2 technical support role that includes complex troubleshooting and customer support for the company’s different endpoints. The role will work closely with the Service Desk and System Engineering teams to ensure excellent system support. What you’ll be doing: (job duties and responsibilities) Endpoint Support Assist with in-office support needs This is an in office/in person support role Handle Live Support Requests, including phone and chat support Support for the endpoint (desktop environment, VDI, mobile, etc.) Hardware maintenance, installation, and make recommendations Desktop software installation and/or trou...

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3.0 - 8.0 years

12 - 16 Lacs

pune

Work from Office

Seeking an experienced Delivery Lead to oversee the overall service delivery management for our Oracle Managed Services project. The Delivery Lead will ensure adherence to Service Levels described in the agreement and collaborate closely with the client's Service Delivery management personnel. The role involves managing the compilation of metrics around open tickets, backlog, aging, etc., and driving metrics-driven continuous improvement and customer satisfaction. Responsibilities: Oversee overall service delivery management Ensure adherence to Service Levels Collaborate with client Service Delivery management personnel Manage the compilation of metrics around open tickets, backlog, aging, e...

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8.0 years

0 Lacs

kochi, kerala, india

Remote

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role Name And Description Microsoft Teams Team room Meeting specialist The opportunity We are looking for a top-notch technology savvy specialist willing to join the team implementing our Modern meeting room offering around the globe. As part of the team, you’ll have a chance to work in an interesting, diverse environment. Your Key Responsibi...

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8.0 years

0 Lacs

trivandrum, kerala, india

Remote

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role Name And Description Microsoft Teams Team room Meeting specialist The opportunity We are looking for a top-notch technology savvy specialist willing to join the team implementing our Modern meeting room offering around the globe. As part of the team, you’ll have a chance to work in an interesting, diverse environment. Your Key Responsibi...

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3.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST Need only Immediate Joiners Job Responsibilities: Technical Support and Troubleshooting: Basic Technical Troubleshooting: Diagnose and resolve technical issues with Healthcare software and other Software configuration errors. Installation and Setup: Configuring, installing, and setting up ancillary products (e.g. software Platforms) Diagnostics and Troubleshooting: Ability to quickly identify issues with products and provide effective resolutions. Problem Escalation: Escalating issues to higher levels of technical support or to Product leaders while keeping the users informed. Collaboration and communication: Work with other IT teams, developer...

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3.0 - 8.0 years

12 - 16 Lacs

bengaluru

Work from Office

Seeking an experienced Delivery Lead to oversee the overall service delivery management for our Oracle Managed Services project. The Delivery Lead will ensure adherence to Service Levels described in the agreement and collaborate closely with the client's Service Delivery management personnel. The role involves managing the compilation of metrics around open tickets, backlog, aging, etc., and driving metrics-driven continuous improvement and customer satisfaction. Responsibilities: Oversee overall service delivery management. Ensure adherence to Service Levels. Collaborate with client Service Delivery management personnel. Manage the compilation of metrics around open tickets, backlog, aging...

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3.0 - 5.0 years

6 - 10 Lacs

bengaluru

Work from Office

Responsibilities: Lead the end-to-end procurement process for IT hardware, software, and services, including vendor selection, negotiation, and contract management. Build and maintain strong relationships with OEM partners and third-party vendors to ensure timely delivery, quality products, and competitive pricing. Strategic Sourcing: Identify cost-saving opportunities and alternative sourcing strategies to optimize procurement processes and achieve cost efficiencies. Contract Negotiation: Negotiate favorable terms and conditions with vendors, including pricing, delivery schedules, and service level agreements (SLAs). Ensure compliance with company policies, industry regulations, and legal r...

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5.0 - 10.0 years

0 - 1 Lacs

bengaluru

Work from Office

Role Overview We are looking for an experienced and driven Lead Product Support to manage and guide a team of support engineers, ensuring the timely and effective resolution of complex product issues. In this role, you will act as the escalation point for unresolved technical problems and coordinate closely with Engineering, Product, and Customer Success teams to address root causes, improve product stability, and enhance customer satisfaction. Key Responsibilities • Lead a team of support engineers, providing technical guidance, mentoring, and performance management. • Own high-priority incidents and drive them to resolution through structured problem-solving and cross-functional collaborat...

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11.0 years

0 Lacs

mumbai metropolitan region

On-site

Your Team Responsibilities Our mission is to embed AI-driven automation, telemetry, and observability into MSCI’s production environments, enabling the Quality Center of Excellenace team to deliver on its objectives of operational excellence, risk reduction, and quality at scale. We serve as the engineering backbone of production governance, ensuring that systems are reliable, efficient, and continuously improving through data-driven insights. Your Key Responsibilities AI Tooling & Framework Development Build AI-driven tools for anomaly detection, incident triage, and root-cause analysis in production systems. Develop and deploy automation frameworks to support Level 1 / Level 2 support team...

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10.0 years

0 Lacs

mumbai metropolitan region

On-site

Job Title Service Assurance NAM Job Grade G10 Function Information Technology Sub-function Service Assurance(NAM) Manager’s Job Title Service Assurance Lead Skip Level Manager’s Title Head - Global IT Service Assurance Function Head Title Head - Global IT Service Assurance Location: Mumbai Areas Of Responsibility At Sun Pharma, we commit to helping you “ Create your own sunshine ”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take cha...

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3.0 - 8.0 years

14 - 20 Lacs

chennai

Work from Office

Key Responsibilities: Provide operational support for products and software systems, ensuring 100% availability and scalability. Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention. Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution. Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform. Drive continuous improvements in operations through emerging technologies and automation. Ensure IT serv...

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2.0 - 7.0 years

2 - 6 Lacs

bengaluru

Work from Office

Should be having Strong knowledge of SWD products especially SCCM 1611/1706/1806/2107 or any latest CB Should be having strong experience in Microsoft Intune (MDM) cloud solutions. Experience in using Microsoft BitLocker Administration and Monitoring (MBAM) Experience with: Office 365 Apps for Enterprise deployments via SCCM and/or Intune Good knowledge of Intune and Co-Management Ability to relay technical knowledge to both technical and non-technical people, written and verbally. Must possess the ability to work independently with minimal management supervision and as part of a global team of engineers Demonstrated aptitude for providing exceptional customer service Enhance the technical e...

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2.0 - 6.0 years

10 - 12 Lacs

chennai

Work from Office

Key Responsibilities : Provide operational support for products and software systems, ensuring 100% availability and scalability. Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention. Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution. Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform. Drive continuous improvements in operations through emerging technologies and automation. Ensure IT ser...

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