40581 Itil Jobs - Page 25

NAVAERA Worldwide is a global, full-service firm specializing in advanced knowledge management products and services that empower financial organizations to improve operational efficiency, manage risk with data-informed decisions, detect fraud and gain competitive advantages. The privately held company has diverse clients around the world, including major corporations in the financial services sector as well as small and medium-sized enterprises. At, NAVAERA Worldwide , we provide potent and scalable business products and solutions to organizations of all sizes. Navaera Worldwide has offices located in three continents with global headquarter based in New York. Other offices are in Toronto, ...

This position requires experience in ETL production support activities to maintains operational day-to-day IT functions for the business applications with Informatica as ETL Tool, Tivoli Workload scheduler as scheduling tool, Unix & SQL. Experience in bug fixing and development is an added advantage. Knowledge of Informatica Cloud (IDMC) and AWS Cloud will be big plus. Key Responsibilities Maintains operational day-to-day IT/ BAU functions of software products built as part of ETL applications using Informatica PowerCenter and Informatica Cloud (IDMC). Performs root cause analysis to determine nature of production issues as they arise and provide the permanent fix for the issues. Troubleshoo...

Job Description The Associate Support Specialist will serve as the first point of contact for IT support within the organization. This role involves providing Level 1 technical assistance to end-users, resolving incidents, and fulfilling service requests in alignment with agreed Service Level Agreements (SLAs). The ideal candidate should possess strong troubleshooting skills, customer service orientation, and the ability to work in a fast-paced environment. Responsibilities include but are not limited to: Act as the initial point of contact for IT-related issues via phone, email, chat, or ticketing system. Diagnose and resolve Level 1 technical issues related to hardware, software, operating...

Location: Pan India Experience Range: 4- 12 Years Minimum Qualification: 15 years of full-time education Must have: Strong understanding and knowledge in ITIL Processes Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts Develop standards , process and support and maintenance of existing environment Develop use-case scenarios for Testing Assist with analyzing and converting b...

Key Areas of Responsibilities Ensure smooth and seamless 24x7 Global IT Infrastructure Operations, including excellent ITIL Incident/Change/Service Request/Problem Management Provide excellent people management to direct reports based in Pune Ensure Proactive capacity management and drive continuous improvement efforts, by identifying wasted effort, drive more efficient support practices Work closely with CLSA regional IT teams, Global Markets Technology software development, Platform Engineering, End-User Services, Service Management and Q/A Teams as required Ensure excellent Global server operations and strong adherence to Build, Deploy and patch standards Provide technical leadership to a...

Role Overview The Release Manager for IT Operations is responsible for planning, coordinating, and overseeing the deployment of changes and releases across IT systems and services. This role ensures that releases are delivered smoothly, with minimal disruption to business operations, and in alignment with ITIL and organizational standards. Experience with ServiceNow is essential for managing workflows, change records, and release calendars. Role & responsibilities Define and manage release schedules across multiple environments. Coordinate with application, infrastructure, and support teams to ensure readiness. Lead release deployment activities, including pre-release checks and post-release...

Role Overview The ServiceNow Functional Architect plays a strategic role in designing and implementing ServiceNow solutions that align with business objectives. This role involves close collaboration with stakeholders, mentoring development teams, and ensuring the platform is optimized for performance and scalability. Role & responsibilities Translate business requirements into scalable ServiceNow solutions. Design and develop ServiceNow applications, modules, and integrations. Customize and configure ServiceNow for optimal performance and user experience. Work with Product Owners and business teams to prioritize deliverables. Prepare release runbooks and coordinate release activities. Lead ...

SIS is hiring for a Field Services Engineer to assist with overseeing the I.T. environment in our India office. The ideal candidate has excellent organizational skills, communication skills, with the desire and ability to learn quickly. Working as a part of the team to meet deadlines, but also being able to work independently is crucial to the success in this position. Our organization prides itself on being built upon a set of strong core values. We are looking for candidate who will actively exhibit these core values: Service Excellence, Transparency, Teamwork, Accountability, Hard work, and Positive Attitude. Reports to: Sr. Manager IT Responsibilities Serve as the initial point of contac...

ServiceNow HAM & SAM Developer: Key responsibilities include: - Leading and managing the complete hardware asset lifecycle and Software asset cycle, covering procurement, deployment, maintenance, and disposal. - Utilizing ServiceNow HAM Pro & SAM pro to automate asset tracking and management workflows, ensuring accurate inventory records. - Collaborating with cross-departmental teams to maintain physical IT hardware accuracy and compliance. - Developing and maintaining asset management policies and procedures to ensure data integrity and alignment with ITSM processes. - Performing regular asset audits, managing vendor relationships, and providing actionable insights through HAM dashboards an...

Requisition ID: 7588 Location: Thane (W), MH, IN, 400604 Business Unit / Group Function: Information Technology Work Arrangement: Partially remote Level of Experience: Intermediate Job Highlights Join us as a Senior Analyst and play a key role in shaping our SAP (KGS) archiving and UC4 Job Scheduling operations while driving innovation in SAP Support. This position offers strategic impact as an individual contributor, giving you space to contribute ideas and collaborate closely with global teams. Position will focus on streamlining our SAP archiving strategy, consulting internal stakeholders on SAP archiving, and providing operational support for the SAP Output Management System (OMS), espec...

ABOUT US Arrise Solutions (India) Pvt. Ltd. is a leading content provider to the iGaming and Betting Industry, offering a multi-product portfolio that is innovative, regulated and mobile-focused. Arrise Solutions (India) Pvt. Ltd. strives to create the most engaging and evocative experience for customers globally across a range of products, including slots, live casino, sports betting, virtual sports and bingo. Driven by a persistence to craft immersive experiences and responsible thrills, our professional team consistently deliver best-in-class services with a dedication to create games that players love time and time again. WHAT WE OFFER Driven by a persistence to craft immersive experienc...

We are seeking a motivated and experienced Smart City ICT Project Coordinator to support execution and coordination of large-scale event and urban technology projects such as Simhastha Kumbh, ICCC modernization, crowd management systems, ITMS, video surveillance, AI-based analytics, and citizen service platforms. The role includes documentation, solution planning, site surveys, vendor coordination, compliance tracking, and ensuring smooth implementation of technology-enabled infrastructure. Employment Type Full-time | Field Support (Onsite) Location - Ujjain, Madhya Pradesh Experience Required: 3–4 Years Key ResponsibilitiesProject Planning & Documentation Support development of Scope of Wor...

Job Title : Senior Manager IS OPS Experience : 10–15 years Location : Mumbai Reporting : Director IT Operation and Infrastructure Role Overview : We are seeking an experienced professional to lead end-user operations for large enterprise accounts. The ideal candidate will drive operational excellence, manage diverse support teams, and ensure compliance with organizational standards while delivering exceptional user experience. Key Responsibilities : Operational Excellence : Oversee incident management, service requests, and white-glove support for senior stakeholders. Managing NPS, MTTR, User awareness, Ticket ageing Manage large teams across End User Support, Service Desk, Field Support, an...

Join our Team About this opportunity: We're looking for a talented MS Core and Cloud Specialist at Ericsson, where you'll have the chance to showcase your technology leadership skills for our Core and Cloud domains. In this role, you'll be a crucial part of our Managed Services deliveries, in accordance with the needs of the Ericsson Operations Engine. What you will do: Apply your Core and Cloud domain expertise in a supportive role with the Automated Operations team. Develop and maintain automated solutions, as well as troubleshoot potential automation component issues. Strive to enhance recovery processes and service delivery methodologies. Reveal potential system failures by performing tr...

Department: Technology Reports To: Head of Technology Location: Worli, Mumbai Employment Type: Full-time Position Overview The IT Systems & Infrastructure Engineer will be responsible for managing and maintaining the organization’s complete IT infrastructure, including systems, networks, hardware, and software assets. This role requires a hands-on professional capable of independently handling day-to-day IT operations, troubleshooting, system maintenance, cybersecurity compliance, and vendor coordination. The position also covers IT asset management, renewals, and ensuring uninterrupted technology support for all business functions. Key Responsibilities • Provide end-to-end technical support...

Roles and Responsibility You will join the team based in our new Two Circles office located in HITEC City, the heart of Hyderabad's thriving technology hub. Working in the office the majority of the week, with some flexibility to work from home when required, you'll experience the collaborative energy of engaging directly with talented colleagues, driving innovation, accelerating problem-solving, and enhancing your professional growth. Our team-oriented environment encourages creativity and open communication, helping us to build stronger connections and deliver exceptional outcomes for our clients. Youll become part of a supportive community dedicated to shared success, providing an inspiri...

About The Role Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no man...

Job description: Job Description Do RESPONSIBILITIES Drive the efficiency and effectiveness of the Incident Management process Ensure all Incidents are correctly prioritized, categorized, routed, restored/resolved and closed as per the Process defined and agreed with the Customer Regular communication updates to the Customer, End-Users and other Stakeholders during the entire Incident Management cycle Knowledge management activities - creation and sustenance Meet the SLAs and other KPIs agreed and produce the Process Performance Reports Ensuring Process adherence across the Account and extending the Support for Process audits and assessments. Bring in Service improvements and close the Gaps ...

Position: Manager - IT Operations Location: Hybrid, Hyderabad Work Timings: 2 to 11 PM IST About the Role We’re looking for a Manager - IT Operations with 10+ years of experience to lead IT operations, strengthen infrastructure and security, and support a hybrid workforce. You’ll handle asset lifecycle, system performance, security tools, user support, and compliance requirements while guiding the IT team and improving processes. Key Responsibilities IT Operations & Infrastructure Manage day-to-day IT operations for both office and remote teams. Ensure reliable performance and security of servers, networks, and business applications. Maintain IT policies, SOPs, backups, disaster recovery, an...

Interested Candidates, Please share your CV in the email jobs@hiringgo.com. Key Responsibilities System Ownership & Reliability Own and manage production and non-production financial systems. Ensure high availability, stability, and performance of all platforms. Troubleshoot complex issues across infrastructure, applications, middleware, and databases. Conduct detailed RCA and implement permanent fixes to prevent recurrences. Operational Excellence Design, maintain, and execute DR strategies and periodic DR drills. Oversee OS patching, upgrades, and security hardening. Define and manage backup, restore, and retention strategies. Build monitoring, logging, and alerting frameworks for proactiv...

Job Description: Senior ServiceNow Admin/Developer Position: ServiceNow Admin/Developer Location: Remote Employment Type: Open To Full-time/Contract Experience: 6+ years in similar roles. Work Timing: 2.30-11.30 pm IST About The Role We seek a talented ServiceNow Admin/Developer to manage, configure, and enhance our ServiceNow platform. This role combines administration (system maintenance, upgrades, and user support) with development (building custom applications, workflows, and integrations). You will ensure smooth platform operations while delivering innovative solutions that align with business objectives. Key Responsibilities Administration Manage day-to-day ServiceNow operations, inclu...

Role Requirements Engineering graduate with minimum 4+ years of work experience as SAP technical consultant with 2+ years in customer facing role (consulting, IT support, IT services etc.) Excellent customer focus / Networking / Relationship Building /Results-driven / Self- organized / Decision making Strong knowledge of IT Service Management, SAP Basis and SAP Application Hands on experience with SAP Basis activities, SAP release upgrades and infrastructure updates for cloud customers Good understanding of SAP Enterprise Cloud Services operations infrastructure, processes and automation tools like SPC, TIC etc. is a plus Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals ...

Technical Expertise: 2 to 5 years’ experience and knowledge on • Windows Server Administration • SQL (My SQL and SSMS), • Application Support, • Working experience on .Net based application support (IIS, Authentication, Authorization tools) • Installing the SSL certificates, • Working experience on Linux servers, • Knowledge on applications hosted on Cloud. • Maintaining the Hygiene of the servers (Windows/Linux) • Basic Java knowledge Incident handling (P1, P2, P3, P4s). Excellent Troubleshooting and analytical skills. ITIL certification will be added advantage. Good communication and interpersonal skills and ready to work 24*7. Roles & Responsibilities: Some of the Production Support activ...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Professional Services Delivery Engineer IV (Citrix + VMware) in India . In this senior technical role, you will lead the design, implementation, and optimization of enterprise Citrix XenApp, XenDesktop, and VDI solutions for diverse clients. You will manage complex projects end-to-end, from architecture and deployment to migration and ongoing enablement, while serving as a trusted advisor to both internal teams and customers. This position combines hands-on technical expertise with strategic leadership, requiring the ability to troubleshoot high-impact issues, mentor junior engineers, and deli...

We are seeking an experienced Operations Manager with deep expertise in ServiceNow to lead, optimize, and scale our IT operations. The ideal candidate brings strong technical expertise, leadership capability, and a strategic mindset to ensure operational excellence across the ServiceNow platform. This role requires overseeing daily operations, leading cross-functional teams, managing ITIL processes, and ensuring smooth delivery of enhancements and platform improvements. Your tasks Overseeing daily IT operations focused on ServiceNow platform performance, availability, and optimization Leading and mentoring teams responsible for ServiceNow administration, development, and support Ensuring Ser...