776 Itil Certified Jobs - Page 30

Role & responsibilities Monitoring of performance, key metrics Resource management Task and priority planning and management Issues and Risks management Service management Health checks Knowledge management Proficiency in Microsoft Office Suite and ITSM tools PMP or ITIL certification is a plus.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

We are looking for an experienced Digital Tower Lead to oversee service delivery, governance, and quality assurance within our IT landscape. The ideal candidate will have strong expertise in ITSM, ITIL frameworks , and Test Management , ensuring operational excellence, service reliability, and continuous improvement across digital services. Key Responsibilities: Lead and manage the Digital Tower operations ensuring adherence to ITSM processes and ITIL best practices. Oversee end-to-end service delivery , incident/problem/change management, and ensure SLA compliance. Drive Test Management processes across multiple projects and applications. Implement governance models, risk management, and pr...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : No Function Specialty Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team ...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Respo...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsi...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Respo...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Respo...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Res...

Position Description: Location: Bangalore, Hyderabad, Pune, Mumbai and Chennai Shift: Morning Shift Experience: Min 3+ years of relevant experience in Security Incident Management, Remedy ticketing systems Role Description The Incident Management is member of the CGI Global Security Operations Center Security Operations team. As an Incident Manager, you are part of a dynamic team that works to ensure efficient and timely coordination of security events. The Incident Manager is responsible for the assignment, follow up and closure of security incidents assigned to the GSOC. This position offers flexible work hours, experience with multiple industry leading security tools and exposure to CGI u...

Cluster Manager - Debt Management Services - Consumer, Consumer - FLOW PL, FLOW PL - Northeast Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities To achieve collection targets of the Respective Branch assigned, ensuring meeting PI Targets. Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified on monthly basis. Ensuring legal guidelines are complied for entire collection structure in letter and sprits. Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection exe...

JOB DESCRIPTION Job Purpose This position is open only for BFL Ltd Duties and Responsibilities To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Collections. Control bucket flow cases and focus on non-starters. Ensuring documented feedback. Ensuring legal guidelines are complied with while repossessing of products Ensuring audit queries are complied with. Ensuring adequate ?Feet on Street? availability area-wise / bucket-wise / segment-wise. Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives. ...

JOB DESCRIPTION Job Purpose “This position is open with Bajaj Finance ltd.” Duties and Responsibilities To achieve collection targets of the Respective Branch assigned, ensuring meeting PI Targets. Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified on monthly basis. Ensuring legal guidelines are complied for entire collection structure in letter and sprits. Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred ...

Cluster Manager - Debt Management Services - Consumer, Consumer - FLOW PL, FLOW PL - Northeast Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities To achieve collection targets of the Respective Branch assigned, ensuring meeting PI Targets. Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified on monthly basis. Ensuring legal guidelines are complied for entire collection structure in letter and sprits. Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force. Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection exe...

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Duties and Responsibilities ::¥ To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Collections. ¥ Control bucket flow cases and focus on non-starters. ¥ Ensuring documented feedback. ¥ Ensuring legal guidelines are complied with while repossessing of products ¥ Ensuring audit queries are complied with. ¥ Ensuring adequate £Feet on Street availability area-wise / bucket-wise / segment-wise. ¥ Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly rev...

Job Title: Major Incident Manager Location: Hyderabad (WFO) Job Summary: The Major Incident Manager is responsible for managing high-impact incidents that disrupt critical business services or IT operations. This role ensures rapid resolution, clear communication, root cause coordination, and continuous improvement in incident response practices. The Major Incident Manager leads the response efforts, liaising with technical teams, stakeholders, and senior management to minimize downtime and business impact. Key Responsibilities: Lead and coordinate the response to major incidents, ensuring timely resolution and minimal disruption. Drive incident triage, escalation, and communication across t...

Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enter...

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing th...

Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1.Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enter...

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing th...

Purpose of the Role: Service Management: Manage the IT service delivery (IM, PM) team, providing leadership, guidance, and coaching to ensure excellent service delivery. Manage the IT service delivery (IM, PM) team, providing leadership, guidance, and coaching to ensure excellent service delivery. Oversee the management of incidents, problems, ensuring timely resolution and minimal impact on customers. Develop and manage service management processes, procedures, and documentation. Understanding of the process specified by the Information Technology Infrastructure Library (ITIL) process. KEY RESPONSIBILITIES & KPIS OF THE ROLE: Oversee the management of incidents, problems, ensuring timely re...

Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors th...

Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors th...

The Organizational Change Specialist will implement the change leadership plan to successfully transition specific functional teams and their business partners to the new Global Business Solutions+ (GBS+) model. This role requires an experienced change professional who has excelled in delivering change in complex programs and has a strong track record of success in organizational change, employee engagement, and business readiness. The success of their efforts will result in on-time transition, change risk mitigation and optimized benefit realization. Key Responsibilities: Implement change management strategies and plans that maximize employee adoption and minimize resistance. Establish and ...

We are looking for a skilled professional with 5-8 years of experience to join our team as a Service Level Manager - L2 in Bengaluru. The ideal candidate will have a strong background in delivery management and excellent customer service skills. Roles and Responsibility Manage and oversee the delivery of services to ensure high-quality standards. Develop and implement strategies to improve service level agreements (SLAs) and meet customer expectations. Collaborate with cross-functional teams to identify and resolve issues. Analyze data and metrics to measure service performance and make recommendations for improvement. Provide training and coaching to team members to enhance their skills and...