IT support officer-software

Job Description

Key Result Areas/Accountabilities Supporting Actions System/Organization/Process/ Governance (S 2.1): To ensure business derives desired benefits through the ERP/ other peripheral systems to delight Internal/External customer by developing new software packages. Provide Functional support to users in the plant to stabilize newly developed Software packages. (Customer, Sustainability)Interact with user & modify the system if required. New ERP development for Ekaayan . (Customer, Sustainability)To fulfill requirement of business for new ERP base solution. Projects (S 2.3) - Digitization and Digitalization and support to other plants Help in CIT project implementation at unit. Help in maintaining compliance in digitization and digitalization related projects & integration with existing ERP. Safety (S 1.1) Ensure safety training of 3 man-days / Employee No of Safety Observations entered in Enablon as per Target (12 per month) Sustainability (S 1.2) Support to OM, AR and AP module. (Customer, Sustainability)For daily basis shipment, order management and month end activity, provide support to smooth processing Maintain ISMS records. Corresponds with vendors / Corporate IT / Group IT on maintaining and resolving IT security issues Customer Centricity (C 1) Be part of team and reduce response time to Internal Customer’s call Help the IT head in maintaining and managing all the IT procurement related documentations and correspondences and reduce purchase cycle time to meet user demands Cost (C2) Be vigilant and improve CAPEX cycle time and cash flow. Monitor and help in save Infra Spare cost Show more Show less