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Job Title: IT Support Executive Location: Remote Salary: ₹3 LPA Experience: 1–2 years (preferred) Employment Type: Full-time About Xpress Health Xpress Health is a fast-growing healthtech company that connects healthcare professionals with clinical facilities across Ireland. We enable real-time staffing to ensure continuity of care and reduce gaps in clinical service delivery. As we scale globally, our IT infrastructure and user support are crucial to our operations. Role Overview We are looking for a proactive and technically skilled IT Support Executive to provide day-to-day technical assistance across our teams. You’ll be the first point of contact for resolving hardware, software, and system issues to keep our operations running smoothly. This is a great opportunity for someone who enjoys solving problems and supporting a growing digital-first team. Key Responsibilities Provide first-level technical support for desktops, laptops, software, and networks. Troubleshoot hardware and software issues (Windows, macOS, and common office tools). Install, configure, and maintain IT equipment, tools, and systems. Monitor and manage user accounts, access controls, and system backups. Support onboarding/offboarding processes (email setup, tool access, system configuration). Liaise with external IT vendors or service providers when needed. Maintain IT documentation, asset tracking, and support logs. Ensure system security and compliance with internal IT policies. Requirements Bachelor’s degree in IT, Computer Science, or a related field. 1–2 years of experience in an IT support/helpdesk role (preferred). Familiarity with basic networking concepts and remote support tools. Strong problem-solving and communication skills. Ability to handle multiple support requests efficiently. Willingness to learn and adapt in a fast-paced environment. Nice to Have Experience supporting cloud-based tools (Google Workspace, Microsoft 365, Zoom, etc.). Knowledge of cybersecurity best practices and endpoint protection tools. What We Offer Competitive salary of ₹3 LPA. Exposure to global tech operations and digital health systems. Collaborative work environment with opportunities for learning and growth. Chance to work with a purpose-driven company impacting healthcare. Keep our systems running and our teams connected. Join Xpress Health and make an impact behind the scenes... Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Work from home Shift: UK shift Work Days: Monday to Friday Application Question(s): Are you available for immediate joining? Experience: IT support: 1 year (Required) Work Location: Remote
