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E CON PACKAGING
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It Support Engineer

It Support Engineer

E CON PACKAGING

1 - 3 years

1 - 6 Lacs

Mumbai

Posted:2 weeks ago| Platform:

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Skills Required

Hardware And Software Troubleshooting Technical Support IT Support IT Helpdesk VPN LAN Support Cloud Based

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities: Provide first-line support to internal staff via phone, email, or in person. Troubleshoot hardware and software issues on desktops, laptops, printers, and mobile devices. Install, configure, and maintain operating systems, software, and IT equipment. Monitor and maintain local area networks (LAN), internet connections, and related equipment. Manage user accounts, passwords, and access permissions in Active Directory and other systems. Assist with onboarding and offboarding processes, including setting up workstations and accounts. Maintain accurate documentation of IT systems, support requests, and resolutions. Coordinate with vendors and external support services when necessary. Support remote work setups including VPN, remote desktop, and collaboration tools. Ensure data security and perform regular system backups. Preferred Skills: Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk). Basic knowledge of scripting or automation tools (PowerShell ). Understanding of cybersecurity principles and data privacy regulations. Experience supporting cloud-based environments (Azure, AWS, Google Workspace).

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E CON PACKAGING

www.econpackaging.com

Packaging

Eco City

50-100 Employees

4 Jobs

Key People

Alice Johnson

CEO
Bob Smith

CTO
Cathy Lee

Head of Marketing

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It Support Engineer

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It Support Engineer

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Skills Required

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