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It Support Analyst

2 - 5 years

2 - 5 Lacs

Chennai

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Microsoft Azure IT Helpdesk Helpdesk IT Service Desk Ticketing Tools Cloud Azure Service Desk IT Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Provide technical support to end users for hardware, software, and network-related issues. Manage and resolve incidents and service requests using ticketing tools (e.g., ServiceNow, JIRA, or similar). Maintain and troubleshoot user accounts, email configurations, and permissions in Microsoft Outlook and Active Directory. Use Microsoft Excel for tracking, reporting, and data management. Support cloud-based services with a basic understanding of Microsoft Azure environments. Assist in monitoring and maintaining network infrastructure including routers, switches, and Wi-Fi. Document support processes, resolutions, and system updates. Collaborate with other IT teams to escalate and resolve complex issues. Preferred candidate profile Must have experience in Microsoft Azure Good communication skills

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CorroHealth
CorroHealth
www.CorroHealth.com

Hospitals and Health Care

Plano Texas

5001-10000 Employees

164 Jobs

    Key People

  • J. Daniel McCarthy

    Co-Founder & Chief Executive Officer

  • Miriam C. Schneider

    Chief Financial Officer

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