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BHIMA JEWELLERY MADURAI logo

IT Support Admin

2 - 31 years

1 - 3 Lacs

Madurai Main Madurai

Posted:2 days ago| Platform: Apna logo

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Skills Required

support software network erp management billing inventory networks data security backup maintenance transactions coordination troubleshooting technology training compliance integration audit linux networking antivirus firewall cybersecurity communication

Work Mode

On-site

Job Type

Full Time

Job Description

Technical Support: Provide hardware, software, and network support to showroom staff, managers, and back-office teams. POS & ERP Management: Handle jewellery billing/ERP software (e.g., retail POS, inventory management systems, gold weight/karat software), troubleshoot issues, and coordinate with vendors for smooth functioning. System & Network Administration: Maintain servers, networks, routers, firewalls, CCTV, biometric attendance systems, and ensure high uptime. Data Security & Backup: Implement data security protocols, perform regular backups, and protect sensitive customer/financial data. Hardware & Software Maintenance: Install, configure, and maintain desktops, laptops, printers, barcode scanners, and weighing machines integrated with billing software. Showroom IT Support: Ensure uninterrupted IT operations during showroom working hours, including billing, inventory updates, and customer transactions. Vendor Coordination: Liaise with IT/software vendors for troubleshooting, upgrades, AMC services, and new technology adoption. Training & Guidance: Assist showroom staff with IT usage, basic troubleshooting, and software training. Compliance: Ensure compliance with IT security policies, GST software integration, and support for audit requirements. Key Skills & Competencies:Strong knowledge of Windows/Linux systems, networking, and hardware troubleshooting. Experience in Retail POS/ERP software, preferably jewellery industry-specific. Familiarity with CCTV, biometric devices, weighing scales, barcode systems. Basic knowledge of cloud backup, antivirus, firewall, and cybersecurity practices. Good problem-solving and communication skills. Ability to handle multiple showroom IT needs under pressure.

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