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IT Service Delivery Manager

IT Service Delivery Manager

AffinityX

4 - 7 years

3 - 6 Lacs

Delhi Delhi India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

Problem Solving Stakeholder Engagement Service Level Agreements Project Management Data Analysis Vendor Management

Work Mode

On-site

Job Type

Full Time

Job Description

Delivery Manager is responsible for managing and overseeing the overall IT Helpdesk services team which will support the IT operations and maintaining the integrity of all IT related equipment and resources. Qualifications Bachelors Degree in Engineering, MIS or related field. Minimum of 5 years of managerial experience With experience in overseeing teams with complex IT technologies Fast learning and well-developed analytical thinking, design thinking and problem-solving skills Experience in an organization with ISO 9001 and 27001 certifications is an advantage Excellent written and oral English communication skills Willing to work during night shift

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IT Service Delivery Manager