IT Operations Manager / Executive

As an Operations Manager, you will lead, motivate, and support a large team in a time-sensitive and demanding environment. Your responsibilities will include setting up and implementing career development plans for all direct reports, as well as resolving any issues that may arise. Key Responsibilities: - Manage timely data collection to update operations metrics, aiming to achieve productivity targets, reduce cost per unit, eliminate errors, and ensure excellent customer service. - Collaborate with cross-functional support teams to enhance proprietary tools and systems. - Coordinate with legal and safety departments to ensure compliance with regulations. - Supervise materials and inventory management. - Perform budget reviews and communicate cost plans to senior management. Qualifications Required: - Bachelor's degree in operations management, business administration, or a related field. - Minimum of 2 years of proven experience in an operations management role. - Strong ability to delegate responsibilities while maintaining organizational control over branch operations and customer service. - Proficiency in conflict management and business negotiation techniques. - Familiarity with general business software and a willingness to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook). If you are looking for a challenging role where you can utilize your operational management skills and contribute to the success of the company, this position may be a great fit for you.,