IT Operations Lead

Role- IT Operations Lead
Exp - 8 to 12 years Location- Pune Domain -Cards and Payments Work model - 5 days work from office.

As a IT Operations Lead you shall be responsible to ensure the technical operation of RUN IT Electronic Payment resources, the recommendation and implementation of methodological and technical solutions to optimize and guarantee the smooth running of RUN IT operations and this, while ensuring compliance with processes and regulations.

Roles and Responsibilities- 1. Ensure the management of RUN IT operations with the aim of guaranteeing service performance Contribute to determining requirements for new projects and defining work schedules for the team Ensure the drafting of progress reports and presentations to relevant stakeholders Ensure the identification of risks and the development of emergency plans as soon as possible Ensure the definition of procedures and the dissemination of production instructions to be respected within the team Ensure the delegation of tasks and achieve daily, weekly and monthly objectives. Ensure the implementation of KPIs to monitor the resource occupancy rate2. Ensure the proper functioning of RUN IT resources in order to guarantee their reliability Contribute to the definition of monitoring systems Contribute to the industrialization of Batch and participation in the definition of the business recovery plan

REQUIRED SKILLS

IT operations

Service Delivery

Production Support

Application Support

Incident Management

Change Management

Unix/Linux server

Shell/ Batch Scripting

Oracle/ PostgreSQL Database