It Manager

Job Description IT ManagerDepartment: - Information TechnologyLocation: - Jaipur, RajasthanExperience Required: - Minimum 3 YearsCompany Overview:Mehar Advisory Private Limited is a growing vehicle loan service provider with multiple branches across Rajasthan. We focus on providing efficient loan services through a strong operational network, advanced CRM systems, and technology-driven support.Job Summary:We are looking for an experienced and proactive IT Manager to oversee and maintain our companys IT systems, software, and infrastructure. The candidate will ensure the smooth functioning of CRM, telecalling, CCTV, and loan management systems while maintaining data security, compliance, and efficiency across all branches.Key Responsibilities:

• Manage and maintain company IT infrastructure including systems, servers, and networks.
• Provide day-to-day IT support to employees for hardware, software, and networking issues.
• Oversee CRM, telecalling systems, CCTV, and loan management software.
• Manage user accounts, access rights, and security protocols.
• Ensure compliance with IT and data security policies across all systems and users.
• Handle installation, configuration, and troubleshooting of hardware and software.
• Troubleshoot printer, email, and network-related issues promptly.
• Implement and monitor data backup, antivirus, and cybersecurity protocols.
• Maintain IT asset inventory, license renewals, and AMC (Annual Maintenance Contract) records.
• Coordinate with vendors and service providers for IT procurement and maintenance.
• Monitor branch-level systems and ensure timely maintenance and upgrades.
• Implement technology-driven solutions to enhance productivity and efficiency.
• Provide IT support and training to staff for system and software-related issues.
• Ensure IT policy compliance and data protection standards across the organization.

Required Skills and Qualifications:

• Bachelors degree in Information Technology, Computer Science, or related field.
• Minimum 3 years of experience in IT management or system administration.
• Strong understanding of networking (LAN/WAN, routers, firewalls, VPNs).
• Knowledge of Windows/Linux operating systems, MS Office 365, and networking concepts.
• Understanding of cybersecurity principles and data protection practices.
• Experience with Windows/Linux servers and cloud platforms.
• Knowledge of CCTV setup, IP configurations, and telecalling systems.
• Strong troubleshooting, analytical, and communication skills.

Preferred Qualifications:

• Certification in CCNA, MCSE, or equivalent IT credentials.
• Prior experience in a financial or DSA (Direct Sales Agent) organization.
• Knowledge of data security and compliance practices.