1 - 2 years

2 Lacs

Posted:11 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: -

· Consulting with IT managers and other departments as required.

· Providing IT assistance to staff and customers.

· Training end-users on hardware functionality and software programs.

· Resolving logged errors in a timely manner.

· Monitoring hardware, software, and system performance metrics.

· Updating computer software. as well as upgrading hardware and systems.

· Maintaining databases and ensuring system security.

· Documenting processes and performing diagnostic tests.

· Keeping track of technological advancements and trends in IT support.

Education:

· A bachelor's degree in BSC IT or similar.

· 1-2 years of experience as an IT support.

· Exceptional ability to provide technical support and resolve queries.

· In-depth knowledge of computer hardware, software, and networks.

· Ability to determine IT needs and train end-users.

· Experience in documenting processes and monitoring performance metrics.

· knowledge of database maintenance and system security.

· Ability to keep up with technical innovation and trends in IT support.

· Exceptional interpersonal and communication skills.

Job Type: Full-time

Pay: ₹17,000.00 - ₹20,000.00 per month

Work Location: In person

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