IT Executive

Job Summary:

We are looking for a proactive and technically skilled IT Executive to support and manage the day-to-day IT operations within our electrical equipment manufacturing environment. The ideal candidate will ensure the smooth functioning of hardware, software, network systems, and industrial IT assets to support plant operations, office efficiency, and business continuity.

Key Responsibilities:

1. Hardware & Software Management

• Install, configure, and maintain desktops, laptops, printers, and other IT peripherals.
• Troubleshoot and resolve hardware/software issues in a timely manner.
• Monitor and manage licenses and installations of operating systems and business applications (e.g., ERP, CRM).

2. Network & Infrastructure Support

• Maintain LAN/WAN, routers, switches, firewalls, and internet connectivity.
• Coordinate with service providers for internet and leased line issues.
• Monitor and manage data backup systems and antivirus software across all endpoints.

3. ERP & Industrial Systems Support

• Provide user-level support for ERP systems used in sales, inventory, production, and accounting.
• Assist in coordinating with ERP vendors for new features, bug fixes, or data issues.
• Understand and support the IT needs of PLC/SCADA systems or other plant automation technologies (if applicable).

4. User Support & Training

• Serve as the first point of contact for IT support within the company.
• Provide technical support and training to users regarding systems and devices.
• Maintain and update documentation on IT policies and user manuals.

5. Asset & Compliance Management

• Maintain inventory of IT hardware, software, and licenses.
• Ensure compliance with IT policies, cybersecurity practices, and data protection norms.
• Assist in audits related to IT systems and infrastructure.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person