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Cognizant
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IT Change Manager

IT Change Manager

Cognizant

8 - 12 years

0 Lacs

chennai tamil nadu

Posted:1 week ago| Platform: Shine logo

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Skills Required

change management stakeholder engagement risk assessment documentation training programs communication quality assurance compliance continuous improvement it initiatives itil principles

Work Mode

On-site

Job Type

Full Time

Job Description

As an IT Change Management Lead, you will play a crucial role in ensuring the successful planning, implementation, and communication of changes within the IT environment. Your primary responsibility will be to lead and coordinate the change management process to minimize disruptions, enhance efficiency, and support overall business objectives. This role involves working closely with cross-functional teams, stakeholders, and IT personnel to drive the adoption of changes while maintaining a focus on risk mitigation and compliance. You will be responsible for developing and implementing effective change management strategies and plans for IT initiatives, ensuring alignment with organizational goals. Collaboration with project managers, IT teams, and business stakeholders to understand upcoming changes and their potential impact will be crucial. Engaging with key stakeholders to communicate upcoming changes, solicit feedback, and address concerns will be an essential part of your role. You will need to foster positive relationships with business units, IT teams, and other relevant parties to facilitate smooth change implementation. Identifying potential risks associated with changes, developing mitigation plans, and working with relevant teams to perform impact assessments are key aspects of this role. Maintaining detailed documentation of change management processes, generating regular reports on the status of changes, and ensuring compliance with regulatory requirements and organizational policies will also be part of your responsibilities. You will be required to develop and deliver training programs to ensure that end-users and IT staff are adequately prepared for upcoming changes. Creating and distributing communication materials to keep stakeholders informed throughout the change lifecycle will also be important. Establishing and enforcing change management best practices, conducting post-implementation reviews, and proactively seeking opportunities for continuous improvement are critical components of this role. Strong experience in IT change management, a focus on planning and implementing changes in complex IT environments, a solid understanding of ITIL principles, excellent communication and interpersonal skills, and the ability to work collaboratively in a cross-functional team environment are essential qualifications for this position. Additionally, certification in Change Management (e.g., ITIL) is desirable.,

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IT Change Manager