IT Automation Engineer

Smart

2 - 5 years

10 - 14 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

jamf rpa python project management orchestration microsoft azure advertising mac scripting system integration automation itsm active directory automation engineering devops powershell jenkins it project management uipath api it automation aws

Work Mode

Work from Office

Job Type

Full Time

Job Description

Identify repetitive Tier 1 tasks (e.g., password resets, ticket routing, patch triggers) and build solutions to fully automate them.
Develop and deploy Freshservice orchestrations integrated with core systems like AD, M365, and Jamf using APIs.
Write and maintain robust PowerShell/Python scripts for endpoint management and service maintenance tasks.
Track the success rates of deployed automations, document new workflows, and continuously optimize processes for efficiency.

You Have:

3+ years of IT or DevOps experience with a strong focus on scripting and system integration.
Strong grasp of ITSM processes and experience working with APIs for integration.
Proven automation portfolio using tools like Freshservice Workflow Automator, Power Automate, or RPA platforms.
Experience with tools like PowerShell, Python, Intune, and Active Directory.
Analytical mindset, strong problem-solving skills, and discipline in technical documentation.

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