Senior Chatbot Developer

Greetings from AkzoNobel (Experts in the proud craft of making paints and coatings since 1792)

Are you based in Pune and passionate about building intelligent, innovative AI Systems? Join us in shaping the future of Agentic AI.

What We Offer

• Opportunity to lead and shape the future of an enterprise-scale AI chatbot
• Collaborative environment focused on innovation and growth
• Access to advanced Azure and AI tools for continuous learning
• Competitive compensation and career progression in a rapidly evolving field

Skills Required - Chatbot Development, Moveworks, Python, Agentic AI, Azure AI Foundry, AI Ops

Key Responsibilities

• Lead Chatbot Development:

  Design, develop, and deploy advanced chatbot features using LLMs, Agentic AI, and other AI frameworks.

• Operational Ownership:

  Manage day-to-day chatbot operations, including performance monitoring, troubleshooting, and optimization for high availability and reliability.

• Feature Delivery:

  Own the full lifecycle of chatbot feature development from ideation to deployment ensuring high-quality user experiences and measurable impact.

• AI and Automation Integration:

  Implement intelligent automations and backend workflows using Azure AI Foundry and related tools.

• Knowledge Management:

  Build and maintain dynamic knowledge bases, intents, and AI-driven decision flows.

• Continuous Improvement:

  Analyze usage patterns and feedback to enhance chatbot performance and identify new opportunities for automation.

• Collaboration:

  Work closely with cross-functional teams such as IT, product, and data science to design scalable, secure, and efficient chatbot architectures.

• Mentorship:

  Guide junior developers in AI development best practices, architecture patterns, and operational excellence.

Qualifications

• Education:

  Bachelors or Masters degree in Computer Science, Information Technology, or a related field.

• Experience:

  4-7 years of experience in chatbot or AI application development, with at least 2 years in a senior or lead role.

• Technical Skills:

• Strong proficiency in Python or JavaScript
• Proven experience with LLM-based chatbot frameworks and Agentic AI design
• Hands-on expertise in

  Azure AI Foundry

  ,

  Azure Cognitive Services

  , or equivalent cloud-based AI platforms
• Familiarity with API integrations, event-driven architectures, and backend automation
• Experience with Moveworks.ai platform is preferred

• Operational Skills:

• Experience managing chatbot environments in production
• Strong debugging, monitoring, and optimization capabilities

• Soft Skills:

• Excellent problem-solving and analytical skills
• Strong communication and stakeholder management
• Ability to work independently and handle multiple priorities

• Preferred Qualifications

• Experience with

  enterprise chatbot platforms

  (e.g., Moveworks, Kore.ai, Dialogflow, etc.)
• Exposure to

  agentic workflows

  ,

  autonomous decisioning

  , or

  AI orchestration frameworks

• Knowledge of

  DevOps for AI applications

  (CI/CD, monitoring and deployment pipelines)

Regards,

Team AkzoNobel