IT Administrator

Responsibilities

• Perform system & network monitoring and checks daily.
• Manage IT assets and control and protects the organizing’s IT assets throughout the asset life cycle, from acquisition through final disposition.
• Maintain & update all hardware & software asset information on regular basis (Monthly, Quarterly, Half yearly and yearly).
• Involve in IT asset management audit, policies, procedures, and processes. And Coordinate with team in utilizing the asset management tools to analyse, review and track asset data. Develop asset control processes to monitor accountability identification, maintenance, location, and contracts.
• Involve in software management.
• Responsible to provide IT trainings on regular basis to employees and communicating with stakeholders to identify training needs and mapping out development plans for teams and individuals.
• Responsible for the maintenance, configuration, and reliable operation of computer systems, servers and network devices.
• Co-ordination with vendors while troubleshooting hardware & software related issues
• Flexibility with working during evenings and weekends in case of maintenance activities.
• Responsible for efficient tracking system to monitor incoming service desk tickets, track incidents and troubleshoot the issues.
• Provide users with information on available upgrades and troubleshoot computer related problems for internal and external clients.
  

Experience

• Minimum 3 to 5 years of relevant experience
• IT Audit experience, process implementation and experience in Asset Management, including reports.
• Certification in Windows Server or other Microsoft platforms is an added advantage.
• Hands on experience in the Installation and Configuration of Microsoft Office products.