IT Admin

Job Title: IT Support

Job Overview:- We are seeking a highly motivated and tech-savvy IT Support / Network Engineer with at least 1 year of relevant work experience to join our dynamic team. This is a night shift role, aligned with US business hours, offering you the opportunity to play a key role in maintaining the seamless operation of our IT infrastructure. If you are passionate about troubleshooting, eager to learn new technologies, and thrive in a fast-paced environment, this is the perfect opportunity for you!

Key Responsibilities:

• Technical Support: Provide timely and efficient support for a variety of hardware and software issues across PCs, laptops, printers, cameras, and network devices.
• System Configuration & Installation: Install, configure, and maintain Windows operating systems on end-user devices and servers.
• Network Management: Troubleshoot and resolve issues related to LAN, WAN, biometric attendance systems, routers, and switches to ensure network reliability.
• User Management: Administer user accounts, email configurations, and manage Active Directory for both Windows Server 2008/2009/10 environments.
• Maintenance & Monitoring: Perform routine system updates, patching, and security checks to ensure systems remain secure and up-to-date. Proactively monitor the network for potential issues and resolve them swiftly.
• Collaboration: Work closely with team members to troubleshoot and resolve technical issues, while maintaining a high level of communication with other departments to ensure user satisfaction.

Qualifications & Skills:

• Work Experience: A minimum of 1 year of hands-on experience in an IT support or network engineering role.
• Networking Knowledge: A solid understanding of networking fundamentals, including IP addressing, DNS, DHCP, and subnetting.
• Technical Proficiency: Hands-on experience with Windows (including Server 2008/2009/10), iOS, and Linux environments.
• Troubleshooting & Problem Solving: Strong analytical skills with a focus on troubleshooting and resolving hardware, software, and network issues efficiently.
• Communication & Teamwork: Excellent communication skills with the ability to collaborate effectively across teams, and a customer-centric approach to technical support.
• Eagerness to Learn: A proactive attitude towards learning new technologies, tools, and processes to stay ahead in the IT landscape.
• Bonus: Any additional certifications or experience with network protocols, security, or virtualization would be an advantage.

Why Join Us?

• Opportunity to Grow: Gain hands-on experience in diverse IT environments and support technologies, with opportunities for career growth and skill development.
• Collaborative Team Environment: Be part of a supportive and dynamic team that values learning and innovation.
• Night Shift: Enjoy the Night Shift of working during US business hours, which also allows you to explore your day outside of work.

Benefits:

• 5 days working
• Saturday- Sunday off
• Free Cab facility
• Free meal
• Fun Friday activities
• Team motivation activities every week
• Rewards & recognition (Monthly)
• Other perks

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Leave encashment
• Paid sick time
• Provident Fund
• Work from home

Work Location: In person

Speak with the employer
+91 9779827489