IS Organizational Effectiveness Manager - Scrum Master

The Scrum Master is a leader and coach who facilitates team / ART / SRT events, processes, and supports teams in delivering value. The role involves facilitating communication and collaboration among teams, ensuring alignment with the program vision, managing risks and dependencies, and driving relentless improvement. They also often participate in the Lean-Agile transformation, coaching leaders, teams, and Scrum Master/Team Coaches in the new mindset and processes. They help adapt SAFe to the organizations needs, standardizing and documenting practices. This role will be overseeing scrum responsibilities for 2 product teams.

• Lead and manage product delivery using agile frameworks and techniques. Align with Agile values such as prioritizing individuals and interactions over processes and tools.
• Lead and facilitate agile events including stand-ups, sprint/PI planning, sprint/PI reviews, retrospectives, demos and backlog refinement meetings to promote team collaboration.
• Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops.
• Collaborate with cross-functional teams to identify business requirements and develop solutions that meet customer needs.
• Work with Product Owners, Product and Solution Management, and stakeholders to ensure strategy and execution alignment
• Help the scrum teams achieve delivery acceleration focused on business outcomes by reaching higher levels of scrum maturity
• Identify, escalate, and manage risks and dependencies across Teams / ART / Solution train to ensure that they are addressed in a timely manner
• Coordinate with Services and support to schedule resolution of issues with released products
• Foster a culture of continuous improvement within the Teams / ART / Solution Train by leading retrospectives and encouraging innovation
• Monitor and report on the progress of the Team / ART / Solution Train, ensuring transparency and alignment with solution objectives
• Lead and facilitate the PI planning event and ensure strategic and organizational readiness, leadership team preparedness and logistics management for planning readiness
• Manage and optimize the flow of value through the Agile Release Train using various tools, such as Program Kanban and other information radiators
• Lead and facilitate agile events and events such as Program Increment (PI) planning, pre and post PI Planning, Solution demos, and iteration planning, to ensure alignment and collaboration across teams
• Provide guidance and support to RTEs, Scrum Masters, and Product Management teams to help them deliver value effectively and adhere to Agile best practices

Basic Qualifications:

• Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years n Computer Science, Business, Engineering, IT or related field
• Strong understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe)
• Prior experience with Agile project management tools, such as Jira, Confluence and Jira Align
• Experience in guiding teams through Agile events and ensuring adherence to SAFe practices and behaviors
• Excellent problem-solving skills and a passion for tackling complex challenges with data
• Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team

Preferred Qualifications:

• Deep understanding of DevOps and Test Automation Processes in software delivery
• Workshop facilitation and training experience

• Certified SAFe Scrum Master or similar (preferred)
• Certified SAFe RTE or similar (preferred)

• Excellent people and project management skills
• Ability to work collaboratively with cross-functional teams
• Ability to manage multiple priorities successfully
• Team oriented with a focus on achieving team goals