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Panoptyc
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Investigator - Operations

Investigator - Operations

Panoptyc

5 - 10 years

7 - 12 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:1 day ago| Platform:

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Skills Required

Loss prevention Retail Manager Quality Assurance Analytical CMS Workflow data integrity Manager Quality Control Operations Auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role

Were seeking a detail-oriented

Investigator

to support core operations by reviewing large volumes of grocery store footage and flagging suspicious activity. In this crucial role, youll be responsible for analyzing transactions, identifying potential incidents, and continuously suggesting improvements to our internal processes. This is a focused operational role ideal for someone who is disciplined, analytical, and thrives in a fast-paced remote environment.

Responsibilities

Review and analyze video footage from grocery stores to detect potential suspicious behavior
Submit clear, concise reports using internal documentation tools
Work approximately 8 hours per day processing large volumes of footage with high accuracy
Track daily output and maintain organized logs using Google Sheets
Communicate daily with team leads to ensure alignment and clarify edge cases
Follow established SOPs while actively identifying areas for workflow improvement
Maintain strong attention to detail and consistency in identifying reportable incidents
Contribute ideas to improve accuracy, efficiency, and data integrity across processes

Requirements

Based in India or nearby regions and available to work EST hours
5 10 years of experience in operations, quality assurance, or similar roles
Proficiency in Google Sheets and online task tracking
Excellent communication skills in English (written and verbal)
Ability to remain focused during repetitive, detail-heavy tasks
Self-motivated, reliable, and able to thrive in a remote setting

Tools & Technology

Documentation & Reporting:
Google Sheets, Internal CMS/Forms
Collaboration:
Slack, Google Workspace, Notion

Bonus Points

Prior experience in content moderation, surveillance, or investigative work
Experience analyzing security footage or handling evidence for quality control
Demonstrated process improvements or SOP suggestions in past roles
Familiarity with video management or audit platforms

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Investigator - Operations

Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru

5.0 - 10.0 yrs

INR 7 - 12 Lacs

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Investigator - Operations