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International Voice Process @ Hyderabad

International Voice Process @ Hyderabad

Captalent Hr

0 - 3 years

2 - 3 Lacs

Hyderabad

Posted:2 months ago| Platform:

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Skills Required

US Process Excellent Communication In English US Shift International Voice Process International BPO Us Calling Customer Support International Call Center International Voice Voice Process Us Voice Process International Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for Freshers/ Experience in any customer support Voice/ International voice with Excellent communication skills in English. For more info contact HR Kavya-9884225545. Roles and Responsibilities Handle international calls from UK customers with excellent communication skills. Provide customer support to resolve their queries and concerns in a timely manner. Work on US sales, collection, and calling processes for international clients. Maintain accurate records of all interactions with customers using CRM software. Meet performance targets set by the company for quality, productivity, and sales metrics. Work Location : Hyderabad Shift : US shift timings Desired Candidate Profile 0-3 years of experience in an International BPO or call center environment. Strong English language proficiency (written & spoken) with ability to understand diverse accents. Ability to work flexible shifts including US shift (6 PM - 3 AM IST). Basic computer knowledge with familiarity in MS Office applications. Interested candidates can contact HR Kavya 9884225545. Regards, HR Manager

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International Voice Process @ Hyderabad