International Voice & Chat Process - Freshers

0 - 5 years

1 - 4 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for talented individuals to join our team in the Human Before Resource industry. Freshers are welcome to apply for this exciting opportunity.


Roles and Responsibility
  • Handle customer inquiries via phone, email, or chat with empathy and professionalism.
  • Provide accurate information about products or services to customers.
  • Resolve customer complaints and issues promptly and efficiently.
  • Collaborate with internal teams to improve overall customer experience.
  • Maintain high levels of product knowledge to effectively communicate with customers.
  • Consistently meet or exceed performance targets set by the company.

Job Requirements
  • Excellent communication and interpersonal skills are essential.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving skills and attention to detail are necessary.
  • Basic computer skills and familiarity with software applications are required.
  • Candidates must be able to work independently and as part of a team.
  • Strong analytical and critical thinking skills are needed to resolve complex issues.
  • A graduate degree is preferred.

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