International Sales Leader – Business Development (BPO Services)

International Sales Leader

Key Responsibilities:

• Develop and execute

  a comprehensive sales and market expansion strategy for target regions (Asia and Middle East).

• Identify and pursue

  new business opportunities in key verticals such as telecommunications, financial services, healthcare, e-commerce, and technology.

• Build and nurture C-level relationships

  with enterprise clients, partners, and key decision-makers to establish long-term partnerships.

• Lead end-to-end sales cycles

  , from prospecting and qualification to negotiation and deal closure, ensuring alignment with company objectives.

• Collaborate cross-functionally

  with marketing, solutions, and operations teams to design tailored outsourcing solutions that meet client needs.

• Track and analyze

  market trends, competitor activities, and emerging technologies to inform go-to-market strategies.

• Represent the company

  at international conferences, trade shows, and industry forums to enhance brand visibility and generate qualified leads.

• Forecast sales performance

  and provide regular reports on pipeline, conversion rates, and market insights to leadership.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).

• 10+ years of experience

  in business development or sales leadership within the

  BPO / outsourcing / contact center

  industry.
• Proven track record of

  closing multi-million-dollar deals

  with enterprise clients across Asia or the Middle East.
• Deep understanding of

  regional market dynamics

  , cultural nuances, and buyer behavior.
• Strong network of decision-makers and influencers in target industries.
• Excellent

  communication, negotiation, and presentation

  skills.
• Entrepreneurial mindset with the ability to work independently and thrive in a fast-paced, results-driven environment.

Preferred Experience:

• Experience establishing regional sales operations or channel partnerships in new markets.
• Exposure to

  digital transformation, AI, automation, and CX innovation

  trends within the outsourcing industry.
• Multilingual proficiency (e.g., Arabic, Hindi, Tagalog, Mandarin) is an advantage.

EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.

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