0 - 5 years
2 - 4 Lacs
Posted:3 days ago|
Platform:
Work from Office
Full Time
1. Handle inbound and outbound calls to address customer queries and concerns.
2. Provide accurate information regarding insurance policies, premium calculations, and policy status.3. Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.4. Maintain customer records by updating information in the CRM system.5. Ensure customer satisfaction through professional communication and problem-solving.6. Meet daily, weekly, and monthly targets set by the team lead.
Paisabazaar
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